Reviews for Bainbridge,OH #6931

STORE WAS CLEAN, INVENTORY IS GREAT. ASSOCIATES ARE HELPFUL,COURTEOUS & KNOWLEDGEABLE. GREAT EXPERIENCE EVERY VISIT.

We have been to this store since we moved here. It is always a nice place to go if you need something for your house inside and out. This time, we wanted to finish the basement. The staff there from store floor to front desk customer service helped us making our shopping smooth and easy by thinking the amount of materials for the basement. Thank you Home Depot staff for your help!

The store was neat and clean. Products are easy to find but even if you need help, the associates are right there to help! Fast and friendly cashiers!

Diane went out her way to locate special order skilites. Extremely helpful renovator

My basement was flooded and I had to go to Home Depot for a sump pump. A very kind and helpful gentlemen helped me find the sump pump and get the accessories. Grace, the cashier was very kind and sympathetic. Thank you Home Depot!

This is a large store with an excellent range of products, ample inventory, and very helpful friendly staff.

The Customer Service in this store was outstanding.

The employees here are wonderful! They are always willing to help with any issues I have, and are very knowledgeable in their departments. The store generally has what I need, and if not, they will look to order online or recommend another store that does. I feel like a friend more than a customer.

lOVE THIS STORE

The store is clean, associates are friendly and I always get assistance if I need.

I love the employees here. They are helpful and nice. It is the one store where I know half of the workers, and even though some of my trips there are stressful due to the cost of some repairs and time it takes, I feel good walking out (and my daughter and dog get excited when going so they are easier to get ready to go).

Thank you to the associate being friendly and helpful.He was so kind to help me out in searching for a specific light bulb. We were unable to locate it in the store or online but he found it in the clearance section and searched the store for me to let me know.

The employees of this store are very helpful and friendly.

This store has everything one needs, from that special fastener to paper towels, cleaners and gardening. The manager, Jason, has help me many time. The store is always clean easy in and out shopping.

This store is always clean. Well staffed. Give credit to the management for hiring the right people.

Lisa was outstanding and went above and beyond assisting me with my order.

Employee is nice

The Home Depot staff at the Bainbridge Depot was excellent took care of me and I would definitely be back

Very knowledgeable and friendly employees

My husband and I use this store for all our home improvement projects. My favorite part about this store is the monthly diys for kids. I love going one Saturday a month to build something with my son, and because I register him online each month for the project, we also take a project to do at home, all for free! I also like that they have car carts which my sons love to drive together.

Don't ever go to this store for 5 gallon water jugs. They are continually out. Don't bother checking online for stock. I checked, said they had 74 in stock only to get there and they had two. Don't bother asking the cashier if they have any in stock. Went there today and asked as I was purchasing 6 bottles and she told me they had water. Went to the other end of the store to pickup the water only to find out they didn't have enough. Poor customer service as well. No apology, not one word spoken after waiting for a refund. Was just handed my receipt. It's not worth the hassle or aggrivation going to this store.

Sales associates always offer assistance. Friendly staff... help given when needed! Great sense of humor!

The store was clean the workers friendly and helpful. Especially Beth ,Stephan and Clint in garden department

This store is the worst HD I have shopped at They don't answer the phone, are the employees instructed not to? They will not contact you if there is a problem with an order, you can call them but, see above I, like a dummy, have spent too many thousands of dollars at this store. I opened a Lowe's credit account and they will see my business in the future. I will gladly drive the extra miles, to receive adequate service for my money. Bye Bye

I recently had a front door and a sliding door installed, Kris, the install was very knowledgeable about his product and about the installation.

Great store Quality merchandise Friendly staff

Mason was a amazing employee. I was in a rush to get keys made. And Mason went out of his way to talk to me and ask me how I was while making my keys. Also while I was at the store I saw that Mason was helping a customer that was in a wheelchair with self check out while the other employees were standing around :( Please let Mason know we appreciate seeing such a kind gentleman helping others. :)

I was greeted with a smile and all the employees were extremely knowledgeable. Everything was well marked and organized. Help was easy to find and helpful. I highly recommend this Home Depot above all others.

The staff at this store are always so helpful and courteous. The personnel that work in the lumber area are very helpful in helping load lumber on cart and in truck. Customer service, garden and tools personnel are also outstanding.

Excellent help & service!!!