#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(847)458-7564
Tool & Truck Rental(847)458-7570
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
200 S Randall Rd
Algonquin, IL 60102
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Customer Store Reviews

  • 4.7 out of 447 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (447)
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Showing 1-30 of 447 reviews
employees are helpful and will engage with you - very refreshing from other stores especially dur...
employees are helpful and will engage with you - very refreshing from other stores especially during the pandemic. they are forward thinking and see you looking at some product and will guide you to other similar products or offer suggestions.
by
  • Verified Purchase
  • Recommended
Home Depot was the third store that we went to and we hit the jackpot. Edward who helped us with ...
Home Depot was the third store that we went to and we hit the jackpot. Edward who helped us with our storm door was awesome. He was very knowledgeable not pushy and spent the whole time with us. Mary Ann at the register was also very informative. She took her time explaining To us about filling out a credit application to get money off of the purchase of the door. She was very patient.
by
  • Verified Purchase
  • Recommended
Lydia, my cashier in the garden checkout, was friendly, fast and organized.
Lydia, my cashier in the garden checkout, was friendly, fast and organized.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Nice and friendly people work here! They are willing to help you as much as they can. Thank you g...
Nice and friendly people work here! They are willing to help you as much as they can. Thank you guys!
by
  • Verified Purchase
  • Recommended
Out of Most Products Not Enthusiastic Employees But where else are you able to go
Out of Most Products Not Enthusiastic Employees But where else are you able to go
by
  • Verified Purchase
  • Recommended
I very much appreciate this store. My go to for home needs. I have always received a great custom...
I very much appreciate this store. My go to for home needs. I have always received a great customer service for years in this store. Thank you Hopme Depot!!
by
  • Verified Purchase
  • Recommended
Associates went out of their way to verify item availability while I waited on the phone, The sto...
Associates went out of their way to verify item availability while I waited on the phone, The store was a fair distance away from my normal locations. Delivery was excellent as the item ( large 10' x 4' & 350#) was palletized and undamaged.
by
  • Verified Purchase
  • Recommended
Items were not stocked and available. No associate shows up to help or assist even after I asked ...
Items were not stocked and available. No associate shows up to help or assist even after I asked for help.
by
  • Verified Purchase
Inventories were off in the system when I ordered online. I needed moving boxes and ordered them...
Inventories were off in the system when I ordered online. I needed moving boxes and ordered them ahead and they all showed in stock. I like the idea of curbside pickup, but was required to wait for notification. The notification for pickup took two days, and two of the main things I needed were canceled without any timely notification. I wish the inventory showing online were correct so I would not have wasted two days waiting for items I needed but was not going to get. I also wish that it didn't take two days to find out that I was not going to get the 50 boxes I needed- I could have found them elsewhere with more timely processing of my online order.
by
  • Verified Purchase
My first time to drill dry wall. I explained it to the salesperson in the lumber section and he ...
My first time to drill dry wall. I explained it to the salesperson in the lumber section and he advice me to practice first in a piece of wood. He then gave a a little one for free. Good advice!
by
  • Verified Purchase
  • Recommended
I find that the people who work at this store are always friendly and very helpful when looking f...
I find that the people who work at this store are always friendly and very helpful when looking for a product and also have the knowledge of how to use the product.
by
  • Verified Purchase
  • Recommended
Returns at this store are always quick and easy.
Returns at this store are always quick and easy.
by
  • Verified Purchase
  • Recommended
Scott in the paint department was very nice and helpful. He definitely knows what he is doing. Ve...
Scott in the paint department was very nice and helpful. He definitely knows what he is doing. Very friendly as well. Heather at the cashier was also friendly and speedy. Got me out of there in the time I wanted. Both Heather and Scott are great at what they do.
by
  • Verified Purchase
  • Recommended
Jack/Appliances Jack was wonderful! Very informative and great customer service! He answered all ...
Jack/Appliances Jack was wonderful! Very informative and great customer service! He answered all questions that I asked in detail and made sure all my questions and concerns were answered in detail. After speaking with Jack I walked out of Home Depot saying to myself when the time comes to replace “all” of my kitchen appliances I would go to Home Depot when I buy new appliances. Nick/Cash Register was very customer service focused making sure I found all that I needed and it was obvious that Nick loved his job!! It was obvious to me that Home Depot does great interviewing when hiring employees to work at their stores. WAY TO GO HOME DEPOT!!
by
    Very pleased with my visit at the Algonquin store; employees Joy and Eric in flooring and manager...
    Very pleased with my visit at the Algonquin store; employees Joy and Eric in flooring and manager Kelly and women at self check out(sorry I forgot her name) were very helpful, courteous, friendly and professional. It was nice engaging with people who smile and are willing to help you. I will be returning soon!
    by
    • Verified Purchase
    • Recommended
    Phenomenal store. If you want a team of knowledge experts with a thirst to solve your needs then...
    Phenomenal store. If you want a team of knowledge experts with a thirst to solve your needs then go to this store.
    by
    • Verified Purchase
    • Recommended
    No matter what I'm working on, I've always received great remediation and assistance from the emp...
    No matter what I'm working on, I've always received great remediation and assistance from the employee at Home Depot. THANK TEAM.
    by
    • Verified Purchase
    • Recommended
    I purchased carpeting for two rooms and want to say the sales person was very friendly helpful, p...
    I purchased carpeting for two rooms and want to say the sales person was very friendly helpful, patient and knowledgeable.. This Home Depot has the best people working for them in every department.and they know so much about everything.. I love shopping there..Its clean and just look up at the signs to tell where the items you need are..
    by
    • Verified Purchase
    • Recommended
    everyone has always been very helpful at this store
    everyone has always been very helpful at this store
    by
    • Verified Purchase
    • Recommended
    Store’s employees were really friendly, the cashier, Charles, went above and beyond when I was ch...
    Store’s employees were really friendly, the cashier, Charles, went above and beyond when I was checking out. Thanks Charles!
    by
    • Verified Purchase
    • Recommended
    Clean store with helpful employees
    Clean store with helpful employees
    by
    • Verified Purchase
    • Recommended
    We were looking for appliances for our kitchen. We were looking through the appliances and ran ac...
    We were looking for appliances for our kitchen. We were looking through the appliances and ran across Jerry. Jerry was most helpful, answered all of our questions (and my wife had a lot) and directed us to a couple of products that would suit our needs. We told Jerry our price range, and he told us the best value for the dollar. We were most satisfied with the whole experience.
    by
    • Verified Purchase
    • Recommended
    Centrally located to where I conduct business elsewhere. I don't think I've had a bad experien...
    Centrally located to where I conduct business elsewhere. I don't think I've had a bad experience here once. If I don't know where to look, staff is always helpful about pointing me in the right direction. Selection of products is pretty good.
    by
    • Verified Purchase
    • Recommended
    Excellent customer service
    Excellent customer service
    by
    • Verified Purchase
    • Recommended
    The store personnel are very friendly, helpful and knowledgeable, which makes this a great store...
    The store personnel are very friendly, helpful and knowledgeable, which makes this a great store to shop at. The store is well maintained and usually has the merchandise in stock that we are looking for.
    by
    • Verified Purchase
    • Recommended
    Great store to shop at. Sales associates was friendly and experienced. Appliance section was look...
    Great store to shop at. Sales associates was friendly and experienced. Appliance section was looking so neat and clean.
    by
    • Verified Purchase
    • Recommended
    We recently bought flooring from this location. The experience was very impressive and pleasant....
    We recently bought flooring from this location. The experience was very impressive and pleasant. Our salesperson was Maggie Cronin and could not have been more helpful and knowledgeable. Maggie is a very kind young woman, very friendly and has a great sense of humor. My husband and I enjoyed working with Maggie and we think you will too.
    by
    • Verified Purchase
    • Recommended
    Clean store most of the products you are looking for are here
    Clean store most of the products you are looking for are here
    by
    • Verified Purchase
    • Recommended
    Ty was a awesome young lady she helped me with everything very kind and knew exactly what I neede...
    Ty was a awesome young lady she helped me with everything very kind and knew exactly what I needed will be her smile made me smile great young lady glad you have her as a associate
    by
    • Verified Purchase
    • Recommended
    store have stock up everything i need.some point i need assistance they happy to do that. great s...
    store have stock up everything i need.some point i need assistance they happy to do that. great service.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 447 reviews

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