#1 Home Improvement Retailer

Customer Reviews for Whirlpool 30 in. W 19.7 cu. ft. French Door Refrigerator in Black

Internet #203628426

Model #WRF560SMYB

Store SKU #855991

  • 30" width brings French Door styling to a smaller footprint
  • Factory Installed Automatic Ice Maker
  • FRESHFLOW Produce Preserver helps keep fruits & vegetables fresh

Customer Reviews

  • 4.3
    out of 1,003 reviews
  • 88% recommend this product
Filter by:
Showing 1-30 of 1,003 reviews
Had <3 years and parts already breaking
We bought this fridge less than 3 years ago, and recently, the plastic liner part under the right door has cracked. There was no trauma to that part, so it's baffling that it cracked. We've had this thing for such a short period of time. I'm trying to look online for a replacement part and can't even find the correct part to fix it. Such a piece junk. Not worth getting.
by
Response from Social CareOct 29, 2019
Hey clee33, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
    Nice Refrigerator.
    [This review was collected as part of a promotion.] We bought this refrigerator to replace our old refrigerator after we bought our new house. We were looking for a refrigerator with the width of 30 inches, and French doors. This Whirlpool model was the only model that we actually liked. We don’t like all the fancy bells and whistle‘s that come with other brands along with the price . This refrigerator has all the features we need including an icemaker, and that makes our lives easier.
    by
      • Recommended
      The best
      [This review was collected as part of a promotion.] Always wanted one like this. I love it. Don’t have to bend low to reach food.
      by
        • Recommended
        I have had this refrigerator 3 days now. The inside layout is horrible. No room for taller items....
        I have had this refrigerator 3 days now. The inside layout is horrible. No room for taller items. If you slide the half rack back, you can get one gallon of milk there and the space behind is wasted because you can’t get to it. Tried to remove the middle shelf. I turned it every way. It took me 10 minutes to FORCE the shelf down.... turn sideways and up..CRAZY.I had to remove one shelf in the door also, because I couldn’t get my dressing bottles in...I can’t even imagine how this frig would work for a family. Not enough light. THE ONLY PLUS for me is the full length drawer at the bottom where I can store my yogurt cups. I WOULD NOT purchase this model if I had to do it over!! OH.... and no place to put your stick butter. ....... I wish I had my 10 yr old frig back
        by
        Response from WhirlpoolTeamMar 20, 2018
        RescueMom,
        Thank you for your review. We are sorry you are not satisfied with the design of your Refrigerator. We will pass your complaints along to our product specialists who can take your complaints into consideration for future designs.
        Thank you
        Whirlpool Customer Service. WhirlpoolBrand
          We were looking for a French door refrigerator but were limited with choices due to space restric...
          We were looking for a French door refrigerator but were limited with choices due to space restrictions in our kitchen. This was just what we wanted and fit where we needed it to . Only drawbacks were there is no place to put eggs in door unless you leave them out in the open where they could break AND I wish the door hinges would open a bit wider, makes pulling shelves/drawers out difficult. Other than that, we love it. Freezer on bottom is great as well . We bought this about 2 weeks ago.
          by
          • Verified Purchase
          • Recommended
          2 found this review helpful
          It fits perfect in the space we needed it to go. I love the different spaces to put different foo...
          It fits perfect in the space we needed it to go. I love the different spaces to put different foods. It makes it so much easier to find what I am looking for quickly
          by
          • Verified Purchase
          • Recommended
          Terrible design
          Bought it 6 months ago since June I have to defrost it manually otherwise the fridge isn't cold, that means taking the freezer apart what a terrible design, I have to defrost it every 2 weeks with NOTHING in it!!!
          by
          Response from Social CareApr 15, 2019
          Hey Customer, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
            Just what we needed...perfect!!
            [This review was collected as part of a promotion.] Purchased several weeks ago....fits in cut out space. Down sized to a smaller capacity unit as we like to go fresh shopping every other day. Perfect fit...shelves, compartments and bottom pull out freezer all exceeded our expectations and we wi;; save on our monthly energy bill. Also added a broom storage area in the space that was vacant. Happy and content.
            by
              • Recommended
              Perfect fit for my kitchen!
              [This review was collected as part of a promotion.] Perfect for my black &amp; white kitchen! So much light inside and great storage.
              by
                • Recommended
                If you are looking for a refrigerator that will fit into 30" of space but still provide lots of s...
                If you are looking for a refrigerator that will fit into 30" of space but still provide lots of storage, this may well be the one for you. It has a built in ice maker and one version has an in-door water dispenser (we opted only for ice). It is a classy looking appliance and we are well pleased with it.
                by
                • Verified Purchase
                • Recommended
                I love this refrigerator!!!! Perfect size!!!!
                [This review was collected as part of a promotion.] This is the perfect refrigerator, I have a narrow kitchen built back in the 70's and this refrigerator opens and someone else can actually walk past, which with my old refrigerator the door opened so wide it blocked anyone else in the kitchen. I think it's great!!! I would highly recommend it!!!
                by
                  • Recommended
                  Great Features
                  [This review was collected as part of a promotion.] It's what I wanted; haven't had any problems with it, but have only had it since November 2, 2016. I do not have the icemaker connected, so I can't rate that, but as far as the other features I love the roomy freezer on the bottom and still getting used to the top part on where to place things. But it is very quiet compared to my old refrigerator (but as I said, I don't have the icemaker connected). I love the black Ice color.
                  by
                    • Recommended
                    decent refrigerator
                    [This review was collected as part of a promotion.] Like the style of fridge. Still getting used to it. The shelves are closer together than my last fridge so that has been adjustment for me. Freezer is small but knew that would be when I bought it.
                    by
                      • Recommended
                      Great looking and works great
                      [This review was collected as part of a promotion.] This is a sharp looking appliance, easy to clean and lots of room inside. The ice maker works great. Has a setting to be able to quickly chill wine, pop, juice, etc. And the veggie drawer has choices of humidity levels.
                      by
                        • Recommended
                        Nice Interior Configuration
                        [This review was collected as part of a promotion.] Bought this model to fit an awkward, smaller space near garage/kitchen entry door. Not only does the model work well with the space allotment, but the appliance interior configuration is great. I can quickly locate items in top and bottom compartments.
                        by
                          • Recommended
                          Love it!
                          [This review was collected as part of a promotion.] Perfect for my condo..As a senior great for my wallet. Holds everything and yet I can see what I have. Freezer doesn't break my back since I can organize with two areas to put frozen foods.
                          by
                            • Recommended
                            Love it!
                            [This review was collected as part of a promotion.] We got this fridge after getting very tired of bending and digging in our old top mount freezer fridge (we are seniors) . We love the french doors as our fridge sits by a doorway and with the door open you can still pass by. I admit that the ice maker scared our cat the first time it dumped ice, but now the cat's used to it! Also, once it's got some ice in the bucket is quiets down considerably. While researching it, someone said they found it a bit noisy, but we find it quite acceptable. It's well made and looks great, we love it!
                            by
                              • Recommended
                              Best Fridge!
                              I bought this fridge a few months ago and I absolutely love it! Its clean and sleek. Fits perfectly with out new kitchen. It has plenty of room for a smaller house hold. We are two adults and no children. We love it! Many options to control temp and freshness. Highly recomend!
                              by
                                • Recommended
                                Beautiful Refrigerator for Small Household
                                I have a very small place to accommodate a refrigerator and have been looking for one with these dimensions for some time. This one fit perfect and for the cu ft size, has lots to offer. My only concern is the top shelf is unable to fit some higher items in the middle because of the controls and light. I am enjoying having the freezer on the bottom and fridge on top! Very pleased with this model!
                                by
                                  • Recommended
                                  I really love this refrigerator
                                  This refrigerator fits our kitchen perfectly. We are among the many people out there who don't have an enormous kitchen area to put a refrigerator. It runs very quietly except for the occasional sound of falling ice into the bin. There is plenty of room in both the refrigerator and the freezer. We got the black one and it looks great, I was concerned that the shinny finish would be a problem with smudges and the like, but so far it is much easier to keep clean than the stainless steel we had before. An added bonus is that my reflection on the door makes me look a lot thinner! (ha ha) The air filter for the main compartment of the refrigerator that comes with it is fantastic. I had boiled eggs in potato salad in there for a few days and you could not smell a thing! I must say I was impressed.
                                  by
                                    • Recommended
                                    Awesome Fridge!!
                                    I have an older house with limited space in the kitchen area,when I ran across this Whirlpool one I was happy to find out it was only 30" wide,had French doors and the freezer on the bottom,it was just what I was looking for.It fits my space perfectly and makes my kitchen look modern.It is spacious and has great features and is quiet.I will be updating the rest of my kitchen with updated and matching appliances from Whirlpool.
                                    by
                                      • Recommended
                                      love it! its very spacious, and runs very quite
                                      [This review was collected as part of a promotion.] it was kinda pricey, but I'm glad I went that route, its really nice and looks really nice in my kitchen.
                                      by
                                        • Recommended
                                        Very nice refrigerator
                                        [This review was collected as part of a promotion.] I love this refrigerator which provides plenty of room in the freezer compartment. For us, the refrigerator compartment is a little on the small side. Works perfectly and i like the see through drawers however for a family of 5 it is just a little to small. Unfortunately that is what my space will allow and has nothing to do with the fridge itself. Still happy with the purchase. Ours is in white and looks very nice. It is a little loud but not real loud. Just a little louder than our old one. It is a little cumbersome as ours sits next to a wall on one side so opening is kinda weird where in some cases you need to open both doors. Probably just need to get used to the double doors. Would recommend to anyone considering this style of refrigerator.
                                        by
                                          • Recommended
                                          problems
                                          [This review was collected as part of a promotion.] I have had my unit about a month. There are a couple of problems which are perhaps design issues. The lighting in the refrigerator section is very low - way too low. Also, it is a very noisy unit. I hope that doesn't mean that it is using a lot of extra electricity
                                          by
                                            • Recommended
                                            Piece of junk...for lack of a better word!
                                            Purchases this fridge in April of 2013. First repair was in Nov. of 2014 for frost build up, second repair was Jan. of 2016 for frost build up, third repair was in July of 2019 for frost build up...repairman showed my husband how to defrost fridge manually, which he does at least every other week. Each time the repairman came out several times to get it working again. So far we could have purchased another fridge for what we have paid in repairs. Not a happy camper and will never purchase a Whirlpool fridge again.
                                            by
                                            Response from Social CareDec 9, 2019
                                            Hey Puddycat, we value your time and would like to look into the concerns with your Whirlpool® Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
                                              COMPRESSOR QUIT WORKING
                                              The compressor on my refrigerator / freezer quit working over the weekend (11/3/2019). This fridge was just under 4 years old (one month off) and only has a one-year warranty. I never thought I would have to replace my fridge so soon after purchasing it.
                                              by
                                              Response from Social CareNov 12, 2019
                                              Hey SerenaAnsett, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
                                                Love!!!
                                                [This review was collected as part of a promotion.] Love my new 30 inch wide French door stainless fridge. I had a old style refrigerator and had to lean over and could never see what was in the back of it. Love the French door feature and no more bending over everything is a eye view. Was very fortunate to find the size that I needed for my space. Most of the refrigerators today are 36" wide and this one fit into my smaller space just perfect.
                                                by
                                                  • Recommended
                                                  Great little fridge!
                                                  [This review was collected as part of a promotion.] Once I figured out how to arrange all my food in this French door, freezer on the bottom appliance I really liked it. Good use of space. The light is bright unless I block the top shelf with too much food. My only complaint is that the motor is fairly loud. I would think by now they would have figured out how to make the motor quieter. Otherwise, great appliance. One thing to note is that the brushed nickel finish does stain very easily so I have to wipe it down on a daily basis to keep it looking nice and shiny.
                                                  by
                                                    • Recommended
                                                    Perfect Size!
                                                    [This review was collected as part of a promotion.] I bought this refrigerator without really bothering to look it over, my previous one conked out and I needed a replacement quickly. I have had it for a few weeks now, and I really like it. Multiple drawers and compartments are great for separating items that cool to different temps and moisture levels. I haven't gotten the built in icemaker plumber yet, I will though and look forward to fresh ice!
                                                    by
                                                      • Recommended
                                                      Garbage
                                                      Unresponsive to temp controls after two years. Fluctuates from freezing food on lowest cool setting to not get cold enough on highest.
                                                      by
                                                      Response from social careMay 13, 2019
                                                      Hey WinchesterPMH, we can completely understand your frustration regarding the Refrigerator and would be glad to help. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
                                                        Showing 1-30 of 1,003 reviews