The fence panels were no trouble to put together at all. They were simple to install and they loo...
The fence panels were no trouble to put together at all. They were simple to install and they look great.
by
Verified Purchase
Recommended
3 found this review helpful
Nov 12, 2023
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Verified Purchase
Nov 9, 2023
Fence was good unfortunately came in cracked from shipping and the tallest slat is 4ft which makes the ends about 3ft
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Response from UFPI RepresentativeNov 10, 2023
Dear Kimberly, we appreciate your business and value your review on your experience. If you would like the opportunity to discuss this matter further, please reach out to UFP Retail Solutions at UFPRetailCS@UFPI.com, and one of our customer service representatives will be happy to assist you.
Verified Purchase
Oct 26, 2023
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Verified Purchase
Oct 7, 2023
the fence is great but the cost killed me in having to put so much of my pension money to pay for it. Home Depot needs to refund me some of the money and lower the cost of this products.
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Response from UFPI RepresentativeOct 11, 2023
Dear ROBERT, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.
Verified Purchase
Jul 22, 2023
Pickets Missing
Ordered several sections of this fence, but when the boxes were opened there were missing pickets and too many of the wrong size. Had to return 4 boxes of fence ordered. Need Better quality control on what goes into the box. It’s a big pain to disassemble and return and entire 8 foot section.
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Response from UFPI RepresentativeJul 26, 2023
Dear Tlynch201, thank you for letting us know about your frustrating experience. While we’re always working to make our products and processes better, we couldn’t do it without honest feedback from customers like you. If you would like the opportunity to discuss the issue further, please reach out to UFP Retail Solutions at UFPRetailCS@UFPI.com, referencing this review, and one of our customer service representatives will be happy to assist you.
Jun 29, 2023
Need directions for assembly had to measure each post rail for size because it was different size should be number code on them
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Response from UFPI RepresentativeJun 29, 2023
Dear ERIC, we’re so sorry to see that you had a less than stellar experience with our product. If you’re open to discussing it further, we’d love to know the details and try to make this right. Please reach out to us at UFPRetailCS@UFPI.com. We’d welcome the chance to earn back your business.
Verified Purchase
Dec 17, 2021
Order came in two parts but arrived on time and...
Order came in two parts but arrived on time and with no damage. Installation went just fine. I've received many positive comments at how nice it looks. I'm glad I came across this product as it has the pickets showing below the bottom rail, although not quite as low as my existing fencing. But it is a close match and since running perpendicular to older fencing, hardly noticeable.
Because of its design, pickets slide through the two horizontal rails, it is not quite as sturdy as the existing fencing. I was going for style and only trying to keep small dogs from roaming not a bull so that fact was not a dealbreaker.
Summary: Great price, good quality and a very nice design. And the extra post and end cap I ordered was quickly accepted for return by Home Depot.
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Nov 11, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Oct 29, 2021
WENT TOGETHER WELL, WAS MISSING 1 PICKET WHICH CAME EVENTUALLY!...
WENT TOGETHER WELL, WAS MISSING 1 PICKET WHICH CAME EVENTUALLY!
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Aug 27, 2021
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Jul 16, 2021
3 sections out of 8 had either pieces missing(2 sections)...
3 sections out of 8 had either pieces missing(2 sections) or a piece that had the slots cut in the wrong place(1section). Some sections were scratched(probably 4 of the 8).
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Verified Purchase
May 18, 2021
Excellent product and practical
Excellent product and practical
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Verified Purchase
Recommended
May 4, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Apr 22, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Mar 17, 2021
I love this quality product. The attractive, neighborly fence will...
I love this quality product. The attractive, neighborly fence will be a great addition to the perimeter of our yard, and will, hopefully keep the dog well that we plan to add to the household in the future!
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Verified Purchase
Mar 6, 2021
The fence was very hard to assemble and 2 panels...
The fence was very hard to assemble and 2 panels had to be returned and reorder because the pickets were wrong sizes.
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Response from UFPI RepresentativeMar 17, 2021
We’re sorry to hear your expectations were not met. A representative will be in contact with you via email to discuss your issue. Thank you.
Verified Purchase
Jan 15, 2021
Many of the pickets were too short. Was unable to...
Many of the pickets were too short. Was unable to get scalloped effect. Think I was sent wrong quantity of different sized pickets. Now does not match over 200 feet of fencing. Very annoying.
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Response from UFPI RepresentativeJan 19, 2021
We’re sorry to hear your expectations were not met. A representative will be in contact with you via email to discuss your issue. Thank you.
Verified Purchase
Dec 12, 2020
Good but wasn’t expecting to assemble it...
Good but wasn’t expecting to assemble it
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Verified Purchase
Dec 7, 2020
Exactly what we needed to complete a fence project. Easy...
Exactly what we needed to complete a fence project. Easy to assemble.
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Verified Purchase
Oct 24, 2020
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Verified Purchase
Sep 1, 2020
Easy to Assemble. Quality. Did the trick...
Easy to Assemble. Quality. Did the trick
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Verified Purchase
Aug 18, 2020
We like the fence very much it went to get...
We like the fence very much it went to get her good
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Verified Purchase
Aug 5, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 1, 2020
Sturdy and easy to put together, but you need 2...
Sturdy and easy to put together, but you need 2 people. Be sure you buy brackets to assemble. My order did not include the brackets and it was a pain to find them. Home depot was out of them online and in the stores.
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Verified Purchase
Jul 1, 2020
Great product...
Great product
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Verified Purchase
Jun 28, 2020
I wasn’t sure at first because it came in...
I wasn’t sure at first because it came in a box and it was all in pieces. But once I started to put it together; it was actually pretty nice!
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Verified Purchase
Jun 24, 2020
The gate was not what I wanted pickets too wide...
The gate was not what I wanted pickets too wide needed 1.5 inch did not match rest of fence