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Customer Reviews for SunTouch Floor Warming 12 ft. x 30 in. 120-Volt Radiant Floor Heating Mat (Covers 30 sq. ft.)

Internet #100607099

Model #12001230R

Store SKU #1000541387

  • Choose SunTouch mats for easy installation of floor warming
  • Installs under tile or stone, laminate, floating hardwood
  • SunTouch the simple, safe and efficient way to warm floors

Customer Reviews

  • 4.4
    out of 353 reviews
  • 86% recommend this product
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Showing 1-30 of 353 reviews
Awesome!!! I’m an old tile setter, installed many of these...
Awesome!!! I’m an old tile setter, installed many of these for customers, finally get to install one in my own home, finally get to see what I’ve been missing. I ordered the 10ft mat, cut out about 4ft of the end (to wrap it in front toilet).
by
  • Verified Purchase
no no no
After installing this product an tiling iver it it wound not work. Pulled up tile ovee sensor an replace the sensir still didi not work. Not worth it
by
    The warming mat was easy to install....
    The warming mat was easy to install.
    by
    • Verified Purchase
    1 found this review helpful
    I am still waiting for the floor to cure. But...
    I am still waiting for the floor to cure. But as of now I can only feel warmth in the center of the concrete floor. I’m not sure if that’s how it’s supposed to work, the guy who installed it said they installed it throughout the whole floor. As of now I still cannot fill the whole floor warmth.
    by
    • Verified Purchase
    So far, so good. We installed the heated floor mat...
    So far, so good. We installed the heated floor mat under our porcelain tile and have only had it for 1 month. It was easy for us to install and our electrician wired it up. We are hopeful that the floor mat will be durable and last for many years.
    by
    • Verified Purchase
    Not the smoothest to lay tile over...
    Not the smoothest to lay tile over
    by
    • Verified Purchase
    The flooring advisor recommended this to me, he took the...
    The flooring advisor recommended this to me, he took the time to explain it in detail and methods of installation. He was very knowledgeable and very willing to help. The product has been installed, however it’s not been hooked up the the electrical panel yet. Easy to install!
    by
    • Verified Purchase
    Installs easily. Works well...
    Installs easily. Works well
    by
    • Verified Purchase
    1 found this review helpful
    Followed the installation instruction to the "T" and it went in easy was real happy !! Then after...
    Followed the installation instruction to the "T" and it went in easy was real happy !! Then after just (2) weeks NO Heat:( Floor is tile and warming pad below it so not a happy camper at this time who can help me out at Sun Touch? waiting for a reply... I would be more then willing to give a five star if the thing actually worked as it did for the (2) weeks.
    by
    Response from WattsWaterApr 18, 2019
    Sorry you are having issues please feel free to call 888-432-8932 option “1” for electric and option “2” for Hydronic. Watts
      2 found this review helpful
      Found a better kit cheaper and provided more sq ft....
      Found a better kit cheaper and provided more sq ft.
      by
      • Verified Purchase
      1 found this review helpful
      Contractor was able to install it easily beneath our new floor tile and it works fine. (It's main...
      Contractor was able to install it easily beneath our new floor tile and it works fine. (It's main purpose is to warm up the floor, not heat the whole room--there is still a heating duct from the furnace in the bathroom).
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      It Works keeps feet nice and warm...
      It Works keeps feet nice and warm
      by
      • Verified Purchase
      Easy assembly...
      Easy assembly
      by
      • Verified Purchase
      Works well but kind of expensive.
      Works well but kind of expensive.
      by
      • Verified Purchase
      • Recommended
      When we recieved this, the length was off by 4...
      When we recieved this, the length was off by 4 feet. I'm not sure how that happened, but we didn't realize it until the day we needed to put it in, so we had to make it work. It took a very long time (about a day) to heat up the floor (ceramic tile). However, we now have lovely warm tiles!
      by
      • Verified Purchase
      1 found this review helpful
      easy install ...
      easy install
      by
      • Verified Purchase
      I have just installed the mat and it fits perfect...
      I have just installed the mat and it fits perfect in the area I put it. The mat went down easily and all the prep work went just fine. This is a new construction house so everything was ready to put the mat in place. I’ll let you know how it is to tile over later and the how it works once we use it.
      by
      • Verified Purchase
      4 Star Review
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      My second mat form SunTouch. Easy to install and works...
      My second mat form SunTouch. Easy to install and works great.
      by
      • Verified Purchase
      Super expensive & not worth the money you pay for...
      Super expensive & not worth the money you pay for it
      by
      • Verified Purchase
      Really good floor warmer works excellent only downside when installed...
      Really good floor warmer works excellent only downside when installed under thick marble floors takes a long time to get warm 3-4hrs
      by
      • Verified Purchase
      doesn't work
      doesn't work
      by
      • Verified Purchase
      Lasted three years. And of course, with a tile floor there's no replacing it. Very disappointed.
      Lasted three years. And of course, with a tile floor there's no replacing it. Very disappointed.
      by
      Response from WattsWaterJan 4, 2018
      Something is definitely wrong here, coldfeet! The SunTouch floor warming mat has a 25 year limited warranty so please give us a call at 1-888-432-8932 so we will help you have "warmfeet" again! Watts
        5 Star Review
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        I have almost 1000sqft heated tile in my house and...
        I have almost 1000sqft heated tile in my house and love the warmth. I would highly recommend this product as it is easy to install, use and extremely cheap to run daily.
        by
        • Verified Purchase
        1 found this review helpful
        it doesn't stay flat on the floor. it makes harder...
        it doesn't stay flat on the floor. it makes harder or impossible to level the tiles.
        by
        Response from WattsWaterJan 2, 2018
        We are sorry to hear that you've had trouble installing the Floor Warming Mat. To prevent the mat from rolling up, be sure to use the included double-stick tape. The tape should hold the mat flat to the floor so you can level your tiles. Please give us a call at 1-888-432-8932 so we can help you troubleshoot this problem. Watts
        • Verified Purchase
        Goes in easily; works well....
        Goes in easily; works well.
        by
        • Verified Purchase
        Easy to install. Must have a dedicated electrical circuit. Warms...
        Easy to install. Must have a dedicated electrical circuit. Warms the whole body when walking on warm floors during a northern winter.
        by
        • Verified Purchase
        2 found this review helpful
        4 Star Review
        Rating provided by a verified purchaser
        by
        Response from WattsWaterFeb 20, 2018
        Thank you for your positive rating. We really appreciate the feedback and if there is ever anything we can assist with please feel free to contact us. Watts
        • Verified Purchase
        1 found this review helpful
        4 Star Review
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Showing 1-30 of 353 reviews

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