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Customer Reviews for Stiebel Eltron DHC 5-2 4.8 kW.73 GPM Point-of-Use Tankless Electric Water Heater

Internet #203210883

Model #DHC 5-2

  • Equipped with overheat protection for safe use
  • Designed to provide hot water to 1 low-flow lavatory sink
  • Compact design allows for installation in confined spaces

Customer Reviews

  • 4.4
    out of 181 reviews
  • 86% recommend this product
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Showing 1-30 of 181 reviews
3rd i install customer very happy..product easy to.install and reliable...
3rd i install customer very happy..product easy to.install and reliable
by
Response from Stiebel Eltron SupportSep 9, 2020
Thank you for your excellent review! JGMasterSTELogin
  • Verified Purchase
Ir is amazing! Hi power, temperature stability and a size extremely convenient for any space.
Ir is amazing! Hi power, temperature stability and a size extremely convenient for any space.
by
Response from Stiebel Eltron SupportApr 1, 2020
Thank you for your great review! JGMasterSTELogin
  • Verified Purchase
  • Recommended
It is a quality product. Used with the requirements the product states, it will perform excellent...
It is a quality product. Used with the requirements the product states, it will perform excellent and will last long. This is my second buy in seven years. It cost me $239.00.
by
  • Verified Purchase
  • Recommended
SE compact size and light weight exceed my expectations. It is performing excellent meeting my Ho...
SE compact size and light weight exceed my expectations. It is performing excellent meeting my Hot water requirements.
by
  • Verified Purchase
  • Recommended
Great Product to replace traditional Tank Heaters.
Great Product to replace traditional Tank Heaters.
by
  • Verified Purchase
  • Recommended
Works as described
I followed the guide for selection and it was right on. I would have purchased the next size up due to our faucet flow rate and the incoming water temp, however, the existing electrical wiring limited me to 30 amps. I am very happy with the unit though. I wish it had a more durable electrical enclosurel to use conduit or flexible conduit. The enclosure provided is for an electrical cord. Also, I installed a filter before hand because I was told sediments can really mess these up.
by
  • Verified Purchase
  • Recommended
7 found this review helpful
Second one in 3years
This is the second heater we buy in 3years, exactly when the warranty expires it broke down and we had to get another one, the electrician came and changed it easily.
by
    • Recommended
    4 found this review helpful
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from Stiebel Eltron SupportDec 20, 2020
    Thank you for your excellent review! JGMasterSTELogin
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from Stiebel Eltron SupportDec 18, 2020
    Thank you for your excellent review!! JGMasterSTELogin
    • Verified Purchase
    Super Nice....good item...
    Super Nice....good item
    by
    Response from Stiebel Eltron SupportDec 18, 2020
    Thank you for your excellent review! JGMasterSTELogin
    • Verified Purchase
    by
    • Verified Purchase
    • Recommended
    Works fine with limits if two people showers at the...
    Works fine with limits if two people showers at the same time in different bathrooms.
    by
    Response from Stiebel Eltron SupportDec 13, 2020
    Thank you for your review! JGMasterSTELogin
    • Verified Purchase
    Tremenda marca, dura un montón más de 20 años con...
    Tremenda marca, dura un montón más de 20 años con uno.
    by
    Response from Stiebel Eltron SupportDec 7, 2020
    Thank you for your excellent review! JGMasterSTELogin
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from Stiebel Eltron SupportDec 6, 2020
    Thank you for your excellent review! JGMasterSTELogin
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from Stiebel Eltron SupportDec 6, 2020
    Thank you for rating our product! JGMasterSTELogin
    • Verified Purchase
    Great product! This is my second time buying this heater, the first one worked for 17 years!
    Great product! This is my second time buying this heater, the first one worked for 17 years!
    by
    Response from Stiebel Eltron SupportDec 6, 2020
    Thank you for your excellent review!!! JGMasterSTELogin
    • Verified Purchase
    • Recommended
    by
    • Verified Purchase
    by
    • Verified Purchase
    Stopped working within a couple days of being installed. Very...
    Stopped working within a couple days of being installed. Very disappointed in a product for the amount of money spent. What do I need to do to return it and get my money so I can buy a quality product?
    by
    Response from Stiebel Eltron SupportDec 1, 2020
    Sorry to hear your are having issues with this heater. You can call our Technical Support Department at 1-800-582-8423 ext 6. This unit is very basic in how it operates. They should be able to figure out your issue over the phone or replace it for you. Please give them a try! Thanks JGMasterSTELogin
    • Verified Purchase
    by
    • Verified Purchase
    Facilito para instalar !! Excelente producto y agua calientita !!...
    Facilito para instalar !! Excelente producto y agua calientita !!
    by
    Response from Stiebel Eltron SupportNov 13, 2020
    Thank you for your excellent review!! JGMasterSTELogin
    • Verified Purchase
    Excellent water heater, previously owner for about 10 years. Highy...
    Excellent water heater, previously owner for about 10 years. Highy recommended. energy efficient
    by
    Response from Stiebel Eltron SupportNov 12, 2020
    Thank you for your excellent review! JGMasterSTELogin
    • Verified Purchase
    El único que recomiendo como calentador de línea, trabaja súper...
    El único que recomiendo como calentador de línea, trabaja súper bien. Súper duradera.
    by
    Response from Stiebel Eltron SupportSep 15, 2020
    Thank you for your excellent review!!! JGMasterSTELogin
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from Stiebel Eltron SupportSep 2, 2020
    Thank you for your excellent review!! JGMasterSTELogin
    • Verified Purchase
    Can I give 7 stars? Ridiculously easy to install when compared...
    Can I give 7 stars? Ridiculously easy to install when compared to other alternatives in the market!
    by
    Response from Stiebel Eltron SupportSep 1, 2020
    Thank you for your great review!!! JGMasterSTELogin
    • Verified Purchase
    1 found this review helpful
    I had one previously for many years and it worked...
    I had one previously for many years and it worked great, recently it began havung problems so I bought another but this time it has not worked as the one I bought around 12yrs ago.
    by
    Response from Stiebel Eltron SupportAug 19, 2020
    If you are having problems, please call our Technical Support Department at 1-800-582-8423 ext 6 and we should be able to help you figure out why things are different. Please let us help! Thanks JGMasterSTELogin
    • Verified Purchase
    1 found this review helpful
    by
    • Verified Purchase
    1 found this review helpful
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from Stiebel Eltron SupportAug 18, 2020
    If you have any questions or issues, please feel free to call our Technical Support Department at 1-800-582-8423 ext 6. Thank you. JGMasterSTELogin
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from Stiebel Eltron SupportAug 15, 2020
    Thank you for your review! JGMasterSTELogin
    • Verified Purchase
    by
    • Verified Purchase
    Showing 1-30 of 181 reviews

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