Customer Reviews for South Shore Step One Full-Size Headboard in Pure White

Dear Sir or Madam, thank you for taking the time to share your experience with us and we're sorry to hear that you received defective panels. You may reach out to our Customer Service team so we may assist you under your warranty and resend the panels out. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com

Dear Sir or Madam, thank you for taking the time to share your experience with us and we're sorry to hear that you are not satisfied with your finished product. You may reach out to our Customer Service team so we may assist you under your warranty and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com

Thank you so much for this great review. We are glad to hear that you like our furniture :)

Thank you so much for this great review. We are glad to hear that you like our furniture! We usually don't recement to modify the item and to use other hardware than the hardware you received with your item since the furniture has not been tested to be used like that. Please note that using different hardware pieces would void the warranty your have with us. If you need anything don't hesitate to contact us at services@southshore furniture.com :)

Hello, thank you for taking the time to leave such a nice review! We are very glad to hear you love your new South Shore unit. Have a wonderful day!

Thank you very much for taking the time to leave this great review :)

Hello, thank you for taking the time to leave such a nice review! We are very glad to hear you like your new South Shore headboard. :) Have a wonderful day!

Thank you very much for taking the time to leave this wonderful 5 stars review. It means a lot to us to know that you are enjoying your new South Shore headboard. :) Have a wonderful day!

Hello! Thank you for taking the time to leave this 4 star review :) Please note that you do have a 5 year warranty that covers for replacement parts so if you need assistance regarding the product you have purchased, you can always give us a call at 1-800-290-0465 and it will truly be our pleasure to help you!

Good morning, thank you so much for this amazing 5-Star review! We appreciate you taking the time to share your experience with your new headboard at home!

Dear Rodney, thank you for your amazing 5 star review! We are very happy to read that you are satisfied with your new head board :)

Dear Peggy, thanks for sharing your feedback on our product. We are so thrilled to hear that you are happy with your headboard.

Hello, we truly apologize for the inconvenience. Feel free to call us at 1-800-290-0465 so we can find a solution to make sure you have a perfect item. :)

Good afternoon,
Thank you for taking the time to leave a review, it is truly appreciated. You can contact us at 1-800-290-0465 if there's anything we can assist you with, we are always happy to help!
South Shore Team

Hello Darryl, thank you for taking the time to leave such a nice review :) We truly appreciate it!

Hello! Thank you so much for taking your time to leave us a review, we really do appreciate it and are glad that you are liking the item.

Good afternoon,
Thank you for taking the time to leave a review, it is truly appreciated.
South Shore Team

Hello
We do appreciate your wonderful comments
South Shore Team :)

Good afternoon,
Thank you for taking the time to leave a review, it is truly appreciated. :)
South Shore Team

Hello, thank you for taking the time to leave a review. We are deeply sorry to hear your South Shore product did not meet your expectations. If there is anything we can do for you, please give us a call at 1-800-260-0465 and it will be our pleasure to help you :)

Hello, thank you for taking the time to leave feedback, it is truly appreciated. We are sorry to hear about your experience with our company. I wanted to inform you that the Headboard will not stand on its own. It was designed to be placed against the wall, but it is supposed to be attached with 2 screws. If you aren't able to attach the two items together, please don't hesitate to give us a call at 1-800-290-0465. We will be more than happy to assist you. :) South Shore Team