Name: Holland 5-Drawer Pure Black Chest of Drawers
Brand: South Shore

Jan 14, 2020

I was able to assemble it all by myself. Not...

I was able to assemble it all by myself. Not hard at all. It is made of particle board. But it looks like it is durable.

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Dear Blanca, thank you for this amazing 5-Star review! We are glad to hear that your assembly went smoothly and that you are satisfied with your new chest of drawers! Thank you again for the kind words. SouthShoreFurniture

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Verified Purchase

Jan 1, 2020

Dresser is ok for the price. Somewhat sturdy, i just did not like the smell of the compressed woo...

Dresser is ok for the price. Somewhat sturdy, i just did not like the smell of the compressed wood. Had a hard time getting the smell out. Also, it came in many pieces. Took a long time to assemble. Needed to people to to put it together.

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Hello Letty, thank you for taking the time to leave a review. Be sure we will take your comments into consideration for the future as we are always looking for ways to improve as a company. Have a wonderful day! SouthShoreFurniture

The Home Depot Reviewer Program(What's this?)
Verified Purchase

Recommended

Dec 31, 2019

Love the color, drawer glides in and out quick just...

Love the color, drawer glides in and out quick just watch your fingers, holds nicely for thin clothes. Being winter I can fit 5 thick sweatpants, if you overstuff drawers they don’t completely close. Overall happy with my purchase

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Hello, thank you for taking the time to share your experience with your new South Shore unit. We are glad to hear you are happy with your purchase :) Have a great day! SouthShoreFurniture

The Home Depot Reviewer Program(What's this?)
Verified Purchase

Nov 20, 2019

This product was easy to assemble.

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Dear Kalibur, thanks so much for this awesome review :) We are happy to hear that assembly was smooth going! SouthShoreFurniture

The Home Depot Reviewer Program(What's this?)
Verified Purchase

Recommended

Oct 16, 2019

It is very nice and am planning on purchasing side table/night stand also.

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Verified Purchase

Recommended

Oct 15, 2019

This was fairly simple to assemble and it looks nice...

This was fairly simple to assemble and it looks nice in the apartment.

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Dear Mitzi,
Thank you for this wonderful 4-Star review! We are thrilled to read that that you satisfied with your new chest :) SouthShoreFurniture

The Home Depot Reviewer Program(What's this?)
Verified Purchase

Sep 10, 2019

The dresser color is nice matches my room perfect but...

The dresser color is nice matches my room perfect but it is cheaply made

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The Home Depot Reviewer Program(What's this?)
Verified Purchase

Aug 28, 2019

This item arrived with too many pieces and very poor...

This item arrived with too many pieces and very poor quality we are looking forward to returning the item

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Hi, We are very sorry for the inconvenience, and would be glad to provide the necessary support, as part of the 5-year warranty coming with your purchase before you make a final decision as to if you would like to return it or not. If you need help assembling it, please note that our customer service is available 7 days a week to assist you over the phone. Our phone number is 1-800-290-0465. :) SouthShore

Verified Purchase

Aug 12, 2019

5 Star Review

Rating provided by a verified purchaser

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Hello, thank you very much for taking the time to leave such a nice review! We truly appreciate it :) SouthShore

Verified Purchase

Jun 25, 2019

I bought this dresser because it stated "already assembled." ...

I bought this dresser because it stated "already assembled." I got it in a box and was very unhappy this led to someone trying to assemble the dresser and punching a hole in the side of it. I would not advertise "already assembled" if its not going to be delivered assembled. Thanks

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Hello, all our furniture needs to be assembled. We truly apologize you received the wrong information. :( If you ever need help assembling one of our product, please call us at 1-800-290-0465 and we'll be happy to assist you! :) SouthShore

Verified Purchase

Jun 2, 2019

When I ordered it was rated alittle over 4 stars so liked the looks but not that it had pressed p...

When I ordered it was rated alittle over 4 stars so liked the looks but not that it had pressed particle board and my gut feeling was right. We put it together and second time I pulled open the drawers they came off track and drawers were falling apart and on top of each other. I was not happy at all with the purchase and the whole dresser has issues and particle board was chipping apart.Very UNHAPPY costumer.. We will be returning it to the store and not buy another from there.

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Hello, we truly apologize for the issues you have with our items. Please contact us at 1-800-290-0465 so we can find a solution and make sure you have a functioning item. :) SouthShore

May 28, 2019

Pretty cheap material...

Pretty cheap material

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Dear Jackie, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Please feel free to reach out to 1-800-290-0465 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. SouthShore

Verified Purchase

May 21, 2019

Easy to assemble. Looks great! ...

Easy to assemble. Looks great!

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Hello, thank you for taking the time to leave a review, it's very appreciated! :) SouthShore

Verified Purchase

May 14, 2019

The assemblement was not what was expected, and even though...

The assemblement was not what was expected, and even though all pieces were used and it is all put together, it still is wobbly in spaces we can’t reinforce unless adding more support.

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Good afternoon, Thank you for taking the time to leave a review, it is truly appreciated. We are sorry to hear about the issue you are having with your product. Please don't hesitate to contact us at 1-800-290-0465 and we will be happy to look into this for you. South Shore Team SouthShore

Verified Purchase

May 14, 2019

Assembly is not that easy. Else, it’s a nice piece...

Assembly is not that easy. Else, it’s a nice piece of furniture

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Good afternoon,
Thank you for taking the time to leave a review, it is truly appreciated. :)
South Shore Team SouthShore

Verified Purchase

Mar 28, 2019

Great buy...

Great buy

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Hello
Awesome, glad to hear you are happy with your buy. South Shore Team :) SouthShore

Verified Purchase

1 found this review helpful

Mar 25, 2019

Love these drawers! Thinking about buying another one for my other sons room.

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Hello Amanda,
So glad you are happy with your drawer chest, and thank you for letting us know :) SouthShore

Recommended

1 found this review helpful

Mar 23, 2019

I have to say, I don't really like it. It...

I have to say, I don't really like it. It looks ok, not great. The drawers could be much deeper and still fit within the dresser, so there's a lot of lost space. And all the edges are so sharp that when you pull a drawer out it doesn't feel particularly comfortable. I guess you get what you pay for.

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Good afternoon,
Thank you for taking the time to leave a review, it is truly appreciated. We are truly sorry to hear that you aren't satisfied with your item. You can contact us at 1-800-290-0465 if there is anything, we are always happy to help!
South Shore Team SouthShore

Verified Purchase

1 found this review helpful

Nov 7, 2018

You should not be permitted to sell compressed sawdust in Florida! It does not hold up well to h...

You should not be permitted to sell compressed sawdust in Florida! It does not hold up well to humidity.

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Hello, thank you for taking the time to leave feedback, it is truly appreciated. We are sorry to hear your experience with South Shore and please don't hesitate to give us a call at 1-800-290-0465 if there is anything else we can assist you with.
South Shore Team SouthShore

Verified Purchase

4 found this review helpful

Nov 1, 2018

Parts came broken or misdrilled which made assembly difficult and...

Parts came broken or misdrilled which made assembly difficult and waiting for the proper parts to arrive extende assembly time by over TWO WEEKS which caused major difficulties.

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Hello, thank you for taking the time to leave feedback, it is truly appreciated. We are so sorry to hear that you waited so long for the replacement parts. If you wish to discuss this matter, please don't hesitate to reach our customer service at 1-800-290-0465.
South Shore Team SouthShore

Verified Purchase

Oct 30, 2018

Just as descibed....

Just as descibed.

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Hello, thank you for taking the time to leave feedback, it is truly appreciated. :)
South Shore Team SouthShore

Verified Purchase

Sep 18, 2018

It's a nice item, but the drawers are smaller than...

It's a nice item, but the drawers are smaller than expected.

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Verified Purchase

Aug 7, 2018

Came broken and the package was so heavy so it...

Came broken and the package was so heavy so it was a hassle to return

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Verified Purchase

Jul 21, 2018

The chest itself is perfect in height and color. While I really appreciate how all the hardware...

The chest itself is perfect in height and color. While I really appreciate how all the hardware was individually bagged it is unfortunate that some of the locking nuts were missing (we thought the 'spare parts bag' would have at least one...it had one locking nut but it is the size of a nickel) and also one of the drawer fronts did not get drilled correctly. Luckily my Brother is very handy and our local hardware store had some of those nuts for sale.

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Verified Purchase

Recommended

Jul 10, 2018

The product met the requirements i expected...

The product met the requirements i expected

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Verified Purchase

Mar 27, 2018

Easy to assemble. Good after sales service. Broke a part,...

Easy to assemble. Good after sales service. Broke a part, they shipped it next day.

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Verified Purchase

Jan 2, 2018

It was hard to assemble together...

It was hard to assemble together

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Verified Purchase

Dec 20, 2017

1 Star Review

Rating provided by a verified purchaser

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Hi, Looks like your experience with our product wasn't exactly as you expected as per the rating you gave. However, without any details, we won't be able to have a chance to assist you with your issue or to improve as a company. I simply wanted to let you know that our products are coming with a 5-year warranty. If you would like to discuss this with one of our agent, please reach us 7-days a week at 1-800-290-0465 or service@southshorefurniture.com.
Thank you,
The South Shore Team

Verified Purchase

Sep 12, 2017

While assembling the chest, parts of the wood cracked. The...

While assembling the chest, parts of the wood cracked. The wood is very cheap and weak. Several of the drawers have cracked requiring wood glue to repair. The bottom of the drawer is also flimsy and cannot support a lot of weight. I would not purchase again.

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