I love the design but it came cracked and due to timing we had to install it anyway. In addition ...
I love the design but it came cracked and due to timing we had to install it anyway. In addition the walls flex so the caulking between the walls and the tub pealed off quickly after install. I can't recommend this product.
by
Response from Sterling Product ExpertJul 6, 2018
remodel4life, my name is Sarah with Sterling Plumbing. I'm sorry to hear the caulk is not holding on the bottom of your wall set. We suggest using 100% silicone sealant along all of the vertical and horizontal wall seams on this product. Please email our team at KohlerCustServ@kohler.com so that we can learn more about your unique installation and ensure it is caulked properly. We look forward to helping you soon! -Sarah B. KOHLER Customer Service
Verified Purchase
Nov 17, 2017
Easy to install and great clean line esthetic! We love how this has performed (2+ years) in our b...
Easy to install and great clean line esthetic! We love how this has performed (2+ years) in our bathroom remodel and so easy to clean. Seams virtually dissapear. Would buy again!
by
Recommended
Dec 6, 2016
I bought this for my rental house because the old tile that was there was leaking water through t...
I bought this for my rental house because the old tile that was there was leaking water through the wall. But our primary house also had this model in it and we liked it so I got the same thing for our rental. I also got it based on reviews that it was solid and of good quality. I also decided against other surrounds based on their bad reviews.
I am pleased with this product. I had to cut off a few tabs at the bottom to make it fit with the existing cast iron tub, but beyond that, installation was easy and straight forward. And now there are no leaks.
by
Verified Purchase
Recommended
3 found this review helpful
Mar 8, 2021
Fit together well and was sturdy. Tub was large and...
Fit together well and was sturdy. Tub was large and looked good. The notches in the tub wall and lock-in-place feature helped speed up installation.
by
Verified Purchase
Feb 17, 2021
This item came all busted up....
This item came all busted up.
by
Verified Purchase
Jan 15, 2021
Multiple Cracks- returned
Multiple Cracks- returned
by
Verified Purchase
Dec 27, 2020
easy to put up. Fit like a glove
easy to put up. Fit like a glove
by
Verified Purchase
Recommended
Dec 14, 2020
No ! The entire experience of trying to buy a...
No ! The entire experience of trying to buy a tub and surround has been absolutely awful . I’ve been without a surround for over a month because Home Depot has dropped the ball 5 different times .
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Response from Sterling Product ExpertDec 17, 2020
Hi Jeff, this is Sarah with Sterling Plumbing. I'm sorry to hear you are having trouble trying to obtain the Performa bath and shower wall set through Home Depot. We would like to connect with you directly to learn how we can help. Please email us at KohlerCustServ@kohler.com. We hope to hear from you soon. Sincerely, Sarah S. Sterling Customer Service
Verified Purchase
Dec 13, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Aug 19, 2020
After we had it installed the contractor noticed a crack...
After we had it installed the contractor noticed a crack in the corner and the first time we used it we saw hairline fractures in the back wall. We tried to get it replaced but Home Depot wanted us to tear it back out and return it to the store so they could order us a replacement. It’s our only shower in the house and we can’t be without one while we wait for shipping
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Response from Sterling Product ExpertAug 20, 2020
Nate, my name is Jessica with Sterling Customer Service. I am sorry to hear that your Performa wall set has cracked. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. We would like to connect with you to aid in a resolution. Please contact our Customer Service team at KohlerCustServ@kohler.com. We hope to hear from you soon! - Jessica P. Sterling Customer Service.
Verified Purchase
Aug 5, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jun 3, 2020
Return the unit back to HD. There were cracks on...
Return the unit back to HD. There were cracks on the middle piece and two side pieces were both right side. They were mid matched. Poor quality control.
by
Verified Purchase
May 20, 2020
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Apr 1, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Mar 14, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Feb 25, 2020
In the end looks great....
In the end looks great.
by
Verified Purchase
Feb 8, 2020
Junk
Check junk,garbage do not install in your home will leak and causes mold.all workers are illegal and make 1 buck an hour
by
Sep 3, 2019
Good product
Good product
by
Verified Purchase
Recommended
May 22, 2019
4 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Apr 9, 2019
The tub surround its of was perfect. Unfortunately actually...
The tub surround its of was perfect. Unfortunately actually getting it was a nightmare.
by
Verified Purchase
Mar 17, 2019
This product looks great and not thin like others I...
This product looks great and not thin like others I looked at. This does fit a 29” tub perfectly. I would have gave it 5 stars but I had to trim mold excess off with a knife. Some in places that lock it in. I think some di-it-yourselfers would not know this and would return it saying it doesn’t fit.
by
Verified Purchase
1 found this review helpful
Mar 12, 2019
Looks good. Fit great. Easy install ...
Looks good. Fit great. Easy install
by
Verified Purchase
Dec 18, 2018
There were five small cracks in the three pieces. ...
There were five small cracks in the three pieces. I brought it back to the store.
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Response from Sterling Product ExpertDec 19, 2018
John, my name is Jessica with Sterling Customer Service. I am very sorry to read your Performa shower unit arrived damaged. Please contact our Customer Service team at KohlerCustServ@kohler.com if you need assistance of any kind; we're glad to help! - Jessica P. Sterling Customer Service.
Verified Purchase
Dec 11, 2018
It works great!!...
It works great!!
by
Verified Purchase
Nov 6, 2018
The shower surround came without any defect and was easy...
The shower surround came without any defect and was easy to install. Thanks!
by
Verified Purchase
Oct 30, 2018
I cannot rate this surround as it only works with...
I cannot rate this surround as it only works with a Sterling tub, and I was not replacing my present tub. BE AWARE of this before you order if you are not replacing your tub. Nowhere in the description is this fact stated, so we wasted several days trying to either find a Sterling tub (HP:"we don't stock those") and then decided to start fresh with another surround.
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Response from Sterling Product ExpertOct 31, 2018
Linda, my name is Jessica with Sterling Customer Service. I am sorry to hear that the Performa wall set was not compatible with your existing tub. 71044100-0 is compatible only with the following Performa baths 71041110-, 71041120, 71041112 or 71041122. Please contact our Customer Service team at KohlerCustServ@kohler.com if you need assistance of any kind; we're happy to help! - Jessica P. Sterling Customer Service.
Verified Purchase
2 found this review helpful
Aug 14, 2018
Nice and durable product. Much better than putting in a wall kit.
Nice and durable product. Much better than putting in a wall kit.
by
DIY
Verified Purchase
Recommended
Jun 23, 2018
While they say that the product is strong and durable,...
While they say that the product is strong and durable, when I picked up the shower walls from Home Depot, the corner was snapped off. Now when I unpack the tub, the front side corner is broken off! I am now wondering if it can support the weight of an adult without them breaking through the bottom of the tub around the drain pockets in my floor slab!
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Response from Sterling Product ExpertJun 25, 2018
Susan, my name is Sarah with Kohler Co. I'm sorry to hear your Performa bath and wall set both arrived with damage. It is likely that it was damaged in shipping. The material itself is durable and can withstand 350 pounds per square inch. We would like to help ensure your next order arrives safely. Please email our team at KohlerCustServ@kohler.com for further instruction. Thank you! -Sarah B. KOHLER Customer Service
Verified Purchase
May 22, 2018
Arrived in broken condition. Now I wait for pickup and then I can reorder. Long wait to start on ...
Arrived in broken condition. Now I wait for pickup and then I can reorder. Long wait to start on my project.
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Response from Sterling Product ExpertMay 22, 2018
Zee, my name is Jessica with Sterling Customer Service. I am very sorry to hear that your Performa tub and shower set arrived damaged. We take pride in our designs and are disappointed that your experience has been less than exceptional. If you need assistance of any kind, please contact our Customer Service team at KohlerCustServ@kohler.com. We're glad to help! - Jessica P. Sterling Customer Service.
Verified Purchase
Mar 20, 2018
Little difficulty getting the corners to snap in place, but...
Little difficulty getting the corners to snap in place, but other than that it is very well made and looks expensive.