Hello - Thank you for your review. Shedding is common in all Wool Rugs. What happens is there is loose wool and this will fall out. The most shedding will occur in the first few months. Over time, this will be less and less but it will still continue. This is also mentioned on the back label of your rug.
If you are not satisfied with your purchase we recommend contacting the retailer you purchased from directly to initiate the return or exchange process. If needed the retailer will assist further. We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!