The manufacturer will not honor the lifetime warranty. These...
The manufacturer will not honor the lifetime warranty. These drain spades are almost $80 a piece. The reason I buy them is because it said lifetime. Well they have refused to warranty them due to wear and tear. This is deceptive advertising. Why else would I need it replaced?
by
Verified Purchase
Feb 8, 2023
Great shovel, it arrived quickly. Great experience with Home Depot!!!...
Great shovel, it arrived quickly. Great experience with Home Depot!!!
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Verified Purchase
Feb 2, 2023
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Verified Purchase
Sep 29, 2022
I broke the handle 20 min into first use. ...
I broke the handle 20 min into first use. I'm pretty sure it was operator error. Still, if you plan to misuse this tool, know the fiberglass isn't much (if any) stronger than the cheaper wooden handle.
by
Verified Purchase
Jul 26, 2022
This trench shovel has made installation of street lights easier...
This trench shovel has made installation of street lights easier and digging up faulted services to homes and businesses. Thanks
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Verified Purchase
May 9, 2022
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Verified Purchase
Jan 21, 2022
Terrible Blisters!
Bought this shovel for some light work around the yard. The blisters I received were worse than the actual work I had to do.
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Response from The AMES CompaniesJan 24, 2022
We're sorry to hear about your bad experience. We take feedback from our customers very seriously and use it to continue to grow. If you’d like to discuss this further, please contact our customer service team at 800-393-1846.
Nov 16, 2021
After one weekend of a DIY operation with a number...
After one weekend of a DIY operation with a number of operators the handle broke in the middle. I’m told and from my time on this shovel it wasn’t being misused, but how’s to say from one operator to the next considers misused. I’m hoping I won’t have any trouble returning it to a store for a refund after buying it online from Home Depot.
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Response from The AMES CompaniesFeb 2, 2022
We would like to apologize for your experience. Please contact our call center at 800.393.1846 or email us at help@ames.com to report any current issues with your product so they can be resolved.
Aug 15, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Jul 17, 2021
This is a good sharpshooter but adding a little more...
This is a good sharpshooter but adding a little more weight and backbone to it would make it a great shovel. It did it’s job.
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Verified Purchase
Jul 8, 2021
Great for digging up cactus in our desert landscaped yard....
Great for digging up cactus in our desert landscaped yard. Good weight and solid handle for going through tough ground. Love the long handle to help keep away from the cactus spines
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Verified Purchase
Jun 11, 2021
This spade did not cut through the soil as needed...
This spade did not cut through the soil as needed to dig out our drain ditch., which made the job more difficult.
by
Verified Purchase
Feb 17, 2021
Good but best if I wood have bought at store that way I would have have pick one that had a good ...
Good but best if I wood have bought at store that way I would have have pick one that had a good wooden handle the that was ship to me I had to sand to smooth wood handle I should have return but I could not wait!
by
Verified Purchase
Recommended
Dec 4, 2020
Well made. Very useful....
Well made. Very useful.
by
Verified Purchase
Oct 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Oct 7, 2020
The shovel is okay.. but the head started warping under...
The shovel is okay.. but the head started warping under pressure
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Verified Purchase
Oct 7, 2020
Best hand tool I’ve ever bought! I used it...
Best hand tool I’ve ever bought! I used it when digging piers to break up the clay and get past the freeze line. A well made tool, and a true blessing when digging deep holes. Thank you Home Depot and Razor-Back..
by
Verified Purchase
Jun 10, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jun 3, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Apr 7, 2020
This tool did the job cutting out Florida grass from sprinkler heads that other specialized tools...
This tool did the job cutting out Florida grass from sprinkler heads that other specialized tools could not. I broke three of those round grass cutters before getting a real tool like this to cut through the grass runners. I could do three times the amount of work since I could use my body weight against the head of the shovel. Excellent tool for the job.
by
Verified Purchase
Recommended
Mar 4, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jan 21, 2020
This spade does a great job........
This spade does a great job.....
by
Verified Purchase
Aug 7, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
May 16, 2019
met all my expectations, great product
met all my expectations, great product
by
Verified Purchase
Recommended
May 14, 2019
This shovel is a heavy use toolThe handle is extremely...
This shovel is a heavy use toolThe handle is extremely sturdy I would recommend it