Hi giraffe, thanks for your purchase of the Ray Padula Gutter Blaster! water wand. We're sorry to hear that you are having an issue with your wand. It sounds like this may be a case of the adjustment collar not being fully tightened on the wand. At your earliest convenience, please give us a call at 516-570-3963, option 2, or send us an email to support@raypadula.com and we would be more than happy to help resolve this for you.