Made a non slip mini porch in my back room...works very well.
Made a non slip mini porch in my back room...works very well.
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Verified Purchase
Recommended
Feb 22, 2023
by
Verified Purchase
Dec 14, 2022
Looks great I did the whole 10 step deck with...
Looks great I did the whole 10 step deck with them. I’ll just have to see how wear and tear goes
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Response from UFPI RepresentativeDec 14, 2022
John, thank you for your wonderful review! We're really glad that these step treads worked well for your project! If there’s anything else we can help you with, please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.
Verified Purchase
Nov 16, 2022
The 12-inch dimension is actually 10.5 inches....
The 12-inch dimension is actually 10.5 inches.
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Response from UFPI RepresentativeNov 17, 2022
Cincy, we appreciate your business and value your feedback. If there is anything else we can do for you, please e-mail our customer service department at ufpretailcs@ufpi.com, and one of our representatives will be happy to assist you.
Verified Purchase
Jul 27, 2022
Fine product. Packaging could be a bit more careful not...
Fine product. Packaging could be a bit more careful not to squeeze the wood to the level of leaving marks. This product does a beautiful job correcting a lousy situation left behind by poor contractor/workmanship. Great result. Positive experience.
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Response from UFPI RepresentativeJul 29, 2022
Dear Elisabeth, Universal Forest Products appreciates you taking the time to let us know about your experience! If there’s anything else we can help you with, please e-mail our customer service department at ufpretailcs@ufpi.com.
Verified Purchase
Jan 5, 2022
by
Nov 16, 2021
by
Oct 29, 2021
Worked great for our steps off the landing. They look...
Worked great for our steps off the landing. They look great and work.
by
Oct 16, 2021
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Jul 8, 2021
3 to 6 boards have cracks running from in 4...
3 to 6 boards have cracks running from in 4 to 6 inches into the board I’m hoping that I may be able to seal them so they don’t split break anymore otherwise they’ll have to be returned returned
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Response from UFPI RepresentativeAug 11, 2021
We’re sorry to hear that your expectations were not met. A representative will be in contact with you via email to discuss your issue. Thank you.
Verified Purchase
Jun 9, 2021
I Purchased a replacement wood step due to an accident that split the step. The replacement was a...
I Purchased a replacement wood step due to an accident that split the step. The replacement was a perfect match even though the other four are about 5 years old. I'm pleased that everything matches so well.
The picture shows a rounded leading edge but actually it is more squared ( like the others)
by
Verified Purchase
Recommended
Apr 24, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Apr 21, 2021
After installing steps cracked on two steps out of 12...
After installing steps cracked on two steps out of 12
by
Verified Purchase
Apr 21, 2021
Easy to use. No cutting needed...
Easy to use. No cutting needed
by
Verified Purchase
Aug 4, 2020
I used these to build new steps for my deck...
I used these to build new steps for my deck and it came out great! These are substantial and solid and easy to work with. Great steps!
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Verified Purchase
Aug 1, 2020
Received 6 treads. 2 were cupped the rest were ok....
Received 6 treads. 2 were cupped the rest were ok. Still used the cupped treads.
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Verified Purchase
Jun 17, 2020
Disappointed but hopeful
I ordered 4 of these for delivery to my local Home Depot. The steps that were shipped were not the same as in the picture, but they were OK. 2 of the steps were perfect. 1 was acceptable. But 1 had a quarter sized knot hole in the middle of the step. I had to return it, only to discover that the item is now out of stock (so the whole project is delayed until some point in the future).
I really wish that HD would have a higher level of quality control on these orders. It is quite frustrating. Hopefully, HD will get the item back in stock and I won't find similar problems once shipped.
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Recommended
1 found this review helpful
Jun 17, 2020
Good quality product, will last long time....
Good quality product, will last long time.
by
Verified Purchase
May 30, 2020
Excellent product exceeded my expectations...
Excellent product exceeded my expectations
by
Verified Purchase
Apr 1, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Mar 11, 2020
Easy to install - looks great!...
Easy to install - looks great!
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Verified Purchase
Sep 24, 2019
Even pre-drilling the screw holes to screw them together the...
Even pre-drilling the screw holes to screw them together the board still split two of them came split when I pick them up
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Verified Purchase
Sep 10, 2019
They are sturdy and working. Shipped to my door.
They are sturdy and working. Shipped to my door.
by
Verified Purchase
Recommended
Aug 22, 2019
Great and exactly what I needed...
Great and exactly what I needed
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Verified Purchase
Jul 18, 2019
Arrived packaged well, product as described, no issues, worked well for project.
Arrived packaged well, product as described, no issues, worked well for project.
by
Verified Purchase
Recommended
Jul 17, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Jul 9, 2019
The stairs are curling. ...
The stairs are curling.
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Response from THD_UGCJul 19, 2019
"Dear Valued Home Depot Customer,
We have reached out to the manufacturer and their reply is ""We’re sorry to hear your expectations were not met. A representative will be in contact with you via email to discuss your issue. Thank you."
Verified Purchase
Jun 18, 2019
Excellent quality!
Excellent quality!
by
DIY
Verified Purchase
Recommended
Jun 12, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
May 21, 2019
Ordered 3 of these, one had a sizable knot on...
Ordered 3 of these, one had a sizable knot on the edge that looked awful. It was on the bottom side however and didn’t feel like going through the effort to return it.