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Customer Reviews for Peak Aluminum Railing 6 ft. Black Aluminum Deck Railing Stair Picket and Spacer Kit

Internet #203683299

Model #50261

Store SKU #606091

  • Plan your project in minutes using the peak railing designer
  • Uniquely easy installation
  • Maintenance free beauty backed by a 25-year warranty

Customer Reviews

  • 4.5
    out of 1,545 reviews
  • 88% recommend this product
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Showing 1-30 of 1,545 reviews
good product installed easily
good product installed easily
by
Response from Product ExpertMar 27, 2020
Hello schart214, thank-you for your support and the opportunity to your business! Hope you have a great day.
  • Verified Purchase
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I am very pleased with the quality and appearance of the Peak rail system. I’ve had it installed ...
I am very pleased with the quality and appearance of the Peak rail system. I’ve had it installed for about a month now. The installation is very exacting and the Peak install instructions must be followed EXACTLY, especially when installing the stair railing! Unfortunately for me, I had to install the handrail between the existing deck posts, so I had to assembly the rail section completely, before setting it between the posts. There are no instructions for this scenario, so through trial and error, I found that I could use two ratchet straps to get the spindles to snap into the top and bottom rail sections, before installation. Getting the all the spindles at once to snap into the railing is extremely difficult to do, I ruined a $70 section of railing by using a rubber hammer in an attempt to get them to snap in, so don’t make that costly mistake! Also it’s very difficult to determine when the spindles have fully snapped in, but I found that if you have a 35.75” measurement between the bottom of the top rail, and the top of the bottom rail, then your spindles are completely bottomed and fully snapped in. If the instructions would have deluged this critical measurement, I wouldn’t have ruined that $70.00 section of railing.
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Response from Product ExpertMar 5, 2020
Hi Drake, thank-you kindly for your feedback. We will definitely take note of your experience. We are glad you are happy with the overall system. If you ever need help in the future, please feel free to contact us at 1877-883-7325. Hope you have a wonderful day!
    • Recommended
    1 found this review helpful
    I liked the finished look of the Peak railing system. Most stores don't carry it in my area, so I...
    I liked the finished look of the Peak railing system. Most stores don't carry it in my area, so I had to drive 1 hour to a store that had all the pieces I needed. It is pricey, especially for glass panels. Expect to spend several thousand dollars for a good sized deck with glass, gate, stairs etc. You also can't use the glass panels for a handicap ramp, so have to custom cut a stair post kit with pickets. Another complaint is that there is no easy way to put a piece of decking attached to the top rail so that people can rest a drink on it. The railing is sturdy, but thin, so nowhere to rest a cup. They also don't really advertise the accessories that are offered, like the bottom post caps that hide the screws, or the Multi-color LED strip/tape lights that are sold as a kit, but hard to find at HD. All in all, it turned out well. Read all the reviews before you commit, and have a good list of materials.
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    This is an excellent product and Peak customer service is...
    This is an excellent product and Peak customer service is the best. They helped me determine exactly what was needed to complete our loft railing. Not only does it look great but it’s very sturdy.
    by
    Response from Product ExpertOct 24, 2019
    Hello Doubleheader, thank-you for the support. We're happy to help! :)
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    I had to modify the rail based on Customer request. I attached the rail to the house and it worke...
    I had to modify the rail based on Customer request. I attached the rail to the house and it worked and looks great!
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    The product works great, glad I used YouTube to learn how to install it.
    The product works great, glad I used YouTube to learn how to install it.
    by
    Response from Product ExpertOct 3, 2019
    Hi Mike, thank-you for the support!
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    • Recommended
    Railings install easily if you follow instructions. Be careful so not to scratch the finish.
    Railings install easily if you follow instructions. Be careful so not to scratch the finish.
    by
    Response from Product ExpertSep 10, 2019
    Hi JR, thank-you for the support!
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    Product was easy to use and well manufactured, the online tutorials were outstanding
    Product was easy to use and well manufactured, the online tutorials were outstanding
    by
    Response from Product ExpertSep 10, 2019
    Hi Mark, thank-you for the support! We look forward to earning your business in the future. Have a great day :)
    • Verified Purchase
    • Recommended
    The wall mount brackets worked perfectly. I had a short...
    The wall mount brackets worked perfectly. I had a short two foot section of railing to install on my deck to act as a hand rail where you step down to the yard. It's solid and was easy to install. LOVE THIS RAILING!!!
    by
    Response from Product ExpertAug 26, 2019
    Hello Lorraine, happy to hear you love your railing! We appreciate the support and the opportunity to earn you business :)
    • Verified Purchase
    Good quality materials. Quality finish. Installation instructions not the easiest to understand. ...
    Good quality materials. Quality finish. Installation instructions not the easiest to understand. Could use some work there. Product is a bit pricey, but hope time will prove it worthwhile.
    by
    Response from Product ExpertJul 31, 2019
    Thank you SalemBruce for your support and comments. We would be very interested to hear more about your experience with the installation instructions. If you are willing, please give us a call toll free at 877-883-7325. Thanks again, and we'll look forward to hearing from you!
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    • Recommended
    Great quality, clean design and finishes the project perfectly
    Great quality, clean design and finishes the project perfectly
    by
    Response from Product ExpertJul 22, 2019
    Thanks for your support, DIYPhil!
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    • Recommended
    This connector enabled me to go down one step and turn. All of this railing is exceptional and l...
    This connector enabled me to go down one step and turn. All of this railing is exceptional and looks very professional once installed. If you look at the picture I used it where I went from the deck to the cement.
    by
    Response from Product ExpertJul 22, 2019
    Thank you very much for your support of the Peak Aluminum Railing system. We really appreciate it!
    • DIY
    • Verified Purchase
    • Recommended
    We loved how this product turned out! Ive installed alot of railings and the only con I had was t...
    We loved how this product turned out! Ive installed alot of railings and the only con I had was there were way too many parts involved! But looks awesome!
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    • Recommended
    The instructional videos on the website were a huge help and I'm really happy with the final resu...
    The instructional videos on the website were a huge help and I'm really happy with the final result. Overall a great and versatile product.
    by
    Response from Product ExpertMay 10, 2019
    Thank you jazzchamp for your support, we really appreciate it!
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    As a contractor it was very easy to work with and install. The only suggestion is -- if installin...
    As a contractor it was very easy to work with and install. The only suggestion is -- if installing in concrete use TapCon fasteners the ones sent with the posts being aluminum don't grip as well. Plus it is a very stable railing system, which exceeded my expectations. Very pleased with the product
    by
    Response from Product ExpertApr 29, 2019
    Thanks very much for your comments GCG. You are correct that when installing on concrete that an appropriate concrete anchor needs to be used. The fasteners that are provided with the posts are meant for installation in to wood. Thanks very much for your support!
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    • Recommended
    I have used this product to build several deck handrail systems. Wouldn't use anything else. The ...
    I have used this product to build several deck handrail systems. Wouldn't use anything else. The ease of installation makes up for the added cost and it looks great years later. We are able to mix glass and wide pickets and it all matches.
    by
    Response from Product ExpertApr 29, 2019
    Thank you Bill very much for your comments. We are grateful for your support!
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    Installation was a little hard but with two people it went smoothly. Looks great, very sturdy an...
    Installation was a little hard but with two people it went smoothly. Looks great, very sturdy and wife loves it.
    by
    Response from Product ExpertJan 11, 2019
    Hello Nerm, and thanks for your review. We agree that two people make the installation much easier. Thanks so much for your support Nerm, we really appreciate it!
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    • Recommended
    Better quality than expected. As a contractor I found instructions to be lacking and confusing bu...
    Better quality than expected. As a contractor I found instructions to be lacking and confusing but I managed to work it out. Might be even more challenging for a DIY person. I did not check the Bilt App for instructions perhaps they have an easier guide. Project took about 4 hrs for one 6 foot section...still have another 18 foot of sections to install. Hopful after doing one section the others will go together much faster. Overall pleased w quality, strength and the look! I opted for the wide picket and decorative spacers with the post base caps.
    by
    Response from Product ExpertJan 11, 2019
    Thanks smGKC for your support, we really appreciate it. No doubt there is a learning curve to the installation, but you are definitely correct, all subsequent sections go together faster and easier than the last. Please let us know if we can help in anyway. Toll free 877-883-7325.
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    1 found this review helpful
    My husband and his brother completed this kit on our interior 2nd story balcony. I opted the fas...
    My husband and his brother completed this kit on our interior 2nd story balcony. I opted the fascia mounts rather than drill into our new hardwood flooring. To make adjustment in measurements they used a chop saw and a grinder. My preference was to have 2" rather than 4" in between each glass panel and the results are amazing. The process took a total of three hours.
    by
    Response from Product ExpertOct 22, 2018
    Thank you very much for your comments and support Luminai!
      • Recommended
      5 found this review helpful
      I really liked how well the finish product turned out! I'm not sure how easy the installation wou...
      I really liked how well the finish product turned out! I'm not sure how easy the installation would be for most homeowners without some basic level of construction background (especially the stair railing), but I will absolutely use this product again.
      by
      Response from Product ExpertOct 16, 2018
      Thanks very much Dano for your support, we really appreciate it!
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      1 found this review helpful
      While I had no issue with 4 x 4 post, the attaching hardware for the rail to post had an incorrec...
      While I had no issue with 4 x 4 post, the attaching hardware for the rail to post had an incorrect part in the hardware bag (50903). This threw me a curve. One does not expect pre-packaged hardware to have a wrong part. To make this all work, I had to purchase two additional hardware kits that costed me an additional $30.(50901)
      by
      Response from Product ExpertSep 19, 2018
      Hello DickD, thank you for your comments. We are sorry to hear that there was a mix up in components. We would have been happy to help rectify this mistake to avoid you having to purchase additional components unnecessarily. Please contact us directly at 877-883-7325. We would like to see if there is still an opportunity to help, and learn more about which parts in the kit were not correct. Thank you for your time, we look forward to hearing from you!
      • DIY
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      1 found this review helpful
      Simple installation, looks way better than wood spindles. Product is well made.
      Simple installation, looks way better than wood spindles. Product is well made.
      by
      Response from Product ExpertSep 17, 2018
      Thank you Tom for your support!
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      • Recommended
      Looks Great and Great Customer Service by Peak!
      Our house is a tri-level and I always hated how the old wooden picket railings broke up the view from our house to the yard and from the deck to the patio. When we replaced our deck with composite, I looked around for a better railing system and found the 6" glass panel system by Peak. Install was fairly easy with three people (one to hold the inserted panels and railing in place, one to line to top glass fitting up and the third to THEN line the bottom fitting up) and it looks amazing. We can now see from one side of the yard to the other and folks on the patio can talk to folks on the deck!! I had to contacted Peak support because we were one panel short for our project and Todd was prompt and extremely helpful in finding us a solution. I couldn't be happier.
      by
      Response from Product ExpertSep 17, 2018
      Hello, and thank you so much for your comments! We are very happy to hear that Todd was able to help find a solution for you, and we are extremely grateful for your support - thank you!
        • Recommended
        1 found this review helpful
        I installed 13 rail sections and 3 stair sections about 4 weeks ago. The railing is functional an...
        I installed 13 rail sections and 3 stair sections about 4 weeks ago. The railing is functional and sturdy. Would have rated the system at 5 stars had it not been for very poor packaging, I had to make 3 trips back to HD to replace boxes that had parts missing. The footer block that supports the lower railing was missing on 4 out of 13 pieces. Even after 3 return trips, still was missing one piece. i gave up and put a small piece of PT 2x4 under the rail. Numerous other fasteners were missing. I installed alone with no help and spent about 30 hours. This excludes 7-8 hours driving to HD and scrounging fasteners. Overall the railing is very solid with very little deflection. The stair rails are a bit wobbly because they are connected by a single screw and can move between the supports.
        by
        Response from Product ExpertAug 27, 2018
        hello MB, thank you for your comments about the Peak Aluminum Railing. We are sorry to hear that you were missing pieces. We would have been happy to help with this piece to make your project go a little more smoothly. You may try adding some washers to the connections between stair sections. This should reduce any movement you're noticing. Please feel free to give us a call at 877-883-7325 if you would like more detail around this. Thanks again for your support, we really appreciate it!
          • Recommended
          2 found this review helpful
          Easy to install, looks great. A la carts ordering is a little tricky. Stair rail adaptors come wi...
          Easy to install, looks great. A la carts ordering is a little tricky. Stair rail adaptors come with a stair rails - so don’t buy them
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            • Recommended
            1 found this review helpful
            The height was very good as a safety feature for a deck. The installation had some difficulties b...
            The height was very good as a safety feature for a deck. The installation had some difficulties because cuts had to be made for the proper spacing and that ran into issues. The bolts for the bottom rail mounts should have been a counter sunk screw. Aluminum is a good choice but it was disappointing to see how much the spacers were scuffed up. It shouldn't be that way out of the box. Overall it looks good!
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            2 found this review helpful
            I would have rated it higher if the instructions weren't totally worthless. I ordered two sets pl...
            I would have rated it higher if the instructions weren't totally worthless. I ordered two sets plus the pickets and spacers. If your install is into wood, it might be easier. If into masonry, those screws are not even included.
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            1 found this review helpful
            Some what hard to install but not bad.I would definitely buy it again.just took more time to adju...
            Some what hard to install but not bad.I would definitely buy it again.just took more time to adjust the height of the styles.
            by
            Response from Product ExpertJun 13, 2018
            Thanks so much for your support WipperTipper - we really appreciate it!
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            • Recommended
            In my opinion, the Peak aluminum railing system is a VERY nice looking and reasonably easy to ins...
            In my opinion, the Peak aluminum railing system is a VERY nice looking and reasonably easy to install system. Even with a helping hand, though, the glass panels are a challenge to slide into place. Their admonition to install a base rail support prior sliding the glass panels into the rail system should have tipped me to a challenge ahead. Sadly, it did not. Even with an extra pair of hands to hold everything together on the first section, we momentarily lost the connection between the glass panel and the top rail. Fortunately nothing broke as several of the panels fell away, but they did bend a few of the glass fittings on their way to the deck that I had to straighten out. Not wanting a repeat as we installed four sections, I figured out a way to keep the top and bottom rails from separating too much as new panels were installed. I laid the rails down on the deck and assembled a glass panel on each end. I then lightly tightened two ratchet straps, one on each end, to prevent the rails from separating too much. (Sorry, I didn't think to take a picture of the set-up, but it really wasn't anything too tricky.) That did it. We easily slid all the panels into place. I then snugged the straps a bit more (NO stress, just snug) and stood the rails up and into place - easy! The only thing to be mindful of when installing the remaining panels is to keep the top and bottom rail ends lined up fairly well so you don't have alignment problems with the end panels. The picture shows all of the glass panels in place and one of the picket railings. We are very pleased with how they've turned out. I like it so much that I've decided to use the system along all of the cottage walkways as well.
            by
            Response from Product ExpertJun 29, 2018
            Hi Gregb, thank you so much for your detailed review. We love the innovation of using ratchet straps to hold the rails together while installing the 6in. glass panels. Thank you very much for your support, we truly appreciate it!
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            1 found this review helpful
            DIY Done! Once you watch the video a time or two and do the first run you will be doing very wel...
            DIY Done! Once you watch the video a time or two and do the first run you will be doing very well. The video does not go into a second third or fourth run, so be advised to make your second run match the angle drop so your top rails are aligned! Very beautiful and sturdy!! A never replace me done project!
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