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Customer Reviews for PENTAIR 15 GPM Whole House NaturSoft Water Softener Alternative System

Internet #205423700

Model #NS6-P

Store SKU #1000308405

  • Eliminates the effects of hard water without the use of salt
  • The only DVGW-approved technology in North America
  • Certified to prevent 99.6% of scale

Customer Reviews

  • 4.3
    out of 62 reviews
  • 87% recommend this product
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Showing 1-30 of 62 reviews
Works as advertised
We did not want a salt-based water softener. Our unit operational for about a month now, and we are already noticing some descaling on fixtures, and noticeable decrease in white spotting, and the spots tend to just wipe off. No change in taste, and no soapy feel. Our water is quite hard (source is well water) We're satisfied.
by
  • Verified Purchase
  • Recommended
It works!
We have had the system installed for over a month. The amount of sudsing we get from both soap and shampoo is just right. Being on well water in SE Idaho we have exceptional water for drinking but a softener is a must for washing and bathing. And our new Presby septic system does not allow water from a salt based softener. The Pelican system is perfect.
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    • Recommended
    Great features effect on the water.
    I bought this three months ago to replace a salt based water softener. The taste of the water is now superb and the ice cubes are much clearer.
    by
    • Verified Purchase
    • Recommended
    3 Star Review
    Rating provided by a verified purchaser
    by
    Response from Pelican WaterOct 31, 2019
    Thank you for the nice review! We're pleased we were able to improve your water experience and are certain you will continue to enjoy cleaner, healthier water. The Pelican Water Customer Satisfaction Team
    • Verified Purchase
    Happy in El Paso, TX.
    So far so good! My hands are showing big improvement. No more pain from the dryness that I used to get before purchasing the Pelican Salt Free Water Softner.
    by
    • Verified Purchase
    • Recommended
    Easy to install, works wonders on what I consider the hardest water I've ever dealt with.
    Easy to install, works wonders on what I consider the hardest water I've ever dealt with.
    by
    Response from Pelican WaterJun 4, 2019
    Thank you for the great review Ed! We're pleased we were able to improve your water experience and are certain you will continue to enjoy cleaner, healthier water. The Pelican Water Customer Satisfaction Team
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Very satisfied....plumber installed it with ease. Happy to go this route and invest in a top qual...
    Very satisfied....plumber installed it with ease. Happy to go this route and invest in a top quality system than pay 'water specialists" inflated pricing...
    by
    Response from Pelican WaterMay 15, 2019
    Thank you for the great review Renee! We're pleased we were able to improve your water experience and are certain you will continue to enjoy softer, healthier water. The Pelican Water Customer Satisfaction Team
    • Verified Purchase
    • Recommended
    So far so good.
    2 weeks in and so far the scale build up on our dishes, showers, sinks has reduced significantly! I would definitely recommend!!!
    by
    • Verified Purchase
    • Recommended
    No Salt, very easy for the do it yourselfers!
    I bought the NS-6 last month. I installed it downstream of my house inlet valve, it was very easy to install and takes up very little room. The system is located in my garage and looks great. I followed the directions included for start up and charging the system. So far I can really tell the difference with the soft water, softer towels and no more itchy skin! I Love it!!
    by
    • Verified Purchase
    Hello: I could not be more pleased with this system. Our water has had a significant improvement....
    Hello: I could not be more pleased with this system. Our water has had a significant improvement. My wife's hair was softer and easy to brush. Our clothes were much softer and smell better. the dryer even takes less time to dry our clothes. Now if it last as long as advertised, I would say this is a fantastic product. I should also say that when it arrived it was missing the mounting bracket for the house filter. But I only had to jump through one hoop to get it delivered.
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    Response from Pelican WaterApr 11, 2019
    Thank you for the great review! We're pleased we were able to improve your water experience and are certain you will continue to enjoy softer, healthier water. The Pelican Water Customer Satisfaction Team
      • Recommended
      1 found this review helpful
      5 Star Review
      Rating provided by a verified purchaser
      by
      Response from Pelican WaterMar 14, 2019
      Thank you for the great review Mac! We're pleased we were able to improve your water experience and are certain you will continue to enjoy softer, healthier water. The Pelican Water Customer Satisfaction Team
      • Verified Purchase
      What a difference from a salt water softener! Love it...
      What a difference from a salt water softener! Love it...
      by
      Response from Pelican WaterDec 4, 2018
      Thank you for the great review! We're pleased we were able to improve your water experience and are certain you will continue to enjoy cleaner, healthier water. The Pelican Water Customer Satisfaction Team
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Great Filter
      Great filter with easy installation. We purchased a NS6 for a customer who loves it. Would definitely recommend to future customers.
      by
      • Verified Purchase
      • Recommended
      Easy to Install & Get Up & Running
      I purchased the whole house conditioner on the recommendation of a friend. I'm pretty "handy" so it was easy to install even in a tight location; after gathering fittings it took about a hour. The "jury is still out" on how much water spotting and scaling is reduced, but I do notice the glass shower does clean easier. The dish washer spotting is virtually eliminated, so that's a good sign.
      by
      • Verified Purchase
      • Recommended
      We love it!
      I had to have a Plummer install it because our house was fitted with a previous system, BUT, so far I love the system. Lots of water pressure and no issues with multiple showers/dishwasher going. Long run this will be a fraction of the price of the tanks that were being replaced twice a month by a service and the water so far feels great.
      by
      • Verified Purchase
      • Recommended
      Good to go
      Easy to install, seems to be working properly no slime good water pressure too early to rate this product as too hardness reduction
      by
      • Verified Purchase
      • Recommended
      Hair so soft
      Love the Pelican softener. We've had the softener for about 3 weeks and love it. My hair is soft and my skin is glowing. Thank you Pelican.
      by
      • Verified Purchase
      • Recommended
      Warning, this is not a real water softener. This...
      Warning, this is not a real water softener. This is only a Water Conditioner, and does not remove calcium from the system. The product is miss-labeled and the vendor website does not make this point transparent at all.
      by
      Response from Pelican WaterJan 3, 2018
      Hello Jim,

      Our system is a water softener and is third party tested and certified. Our product description on Home Depot and our site both state we leave in the beneficial minerals. We are sorry you missed that information on the site before purchase. You do have a 90 day satisfaction guarantee if you are unhappy with your purchase and can return it for a full refund.

      Pelican Customer Service Team
      • Verified Purchase
      24 found this review helpful
      Easy ordering. Customer service very responsive to all of our questions while trying to decide. We have had it a couple months now. Works great. Easy to install (order the install kit with it). Looks very nice. Takes up so much less room than our old water softener. Love that there is no salt!
      by
      • Verified Purchase
      Very happy with this system. Great customer support. Easy to buy, easy to hookup. Works well and is very easy to maintain.
      by
      • Verified Purchase
      The unit was delivered without all the components. I was...
      The unit was delivered without all the components. I was unable to install it, or resolve the issue with digital sales support. This left me with returning it to the store for a credit.
      by
      Response from THD-CSNov 30, 2017
      Dear Valued Home Depot Customer, "We are sorry to hear something was missing from your order. If you had contacted our customer service team directly we could have resolved this for you quickly.
      • Verified Purchase
      5 found this review helpful
      They had to replace my original tank because of a leak, the customer service was really good. The system is working great very happy with it. I highly recommend it and the company.
      by
      • Verified Purchase
      Nice quality water without salt
      We are loving it! Wish we had this installed years ago.
      by
        • Recommended
        2 found this review helpful
        Great system for less price compared to salt system. No salt needed just an inexpensive pre-filter to change out every 6-9 months. No drain or electricity needed.
        by
        • Verified Purchase
        only had it 3 weeks want to wait to say more till like 6 months but w are satisfied so far have no problems
        by
        • Verified Purchase
        This is an amazing water softener. Being pregnant and having little ones under the age of 2 means...
        This is an amazing water softener. Being pregnant and having little ones under the age of 2 means that I don't have time to mess around with salt and brine with the water softener we used to have. I was so tired of buying and lugging around salt and having to worry about levels, I asked my husband to find a better solution. He did a ton of research and talked to our builder and neighbors. This systems was recommended hands down, so we bought it and installed it the day it arrived. IT IS AWESOME! First, no more messing with salt and wasting time. Second, I don't even have to change the softening stuff inside the tank, ever and it's natural, which is great for our family. Third, this works WAY better than our old, salt softener did. I can absolutely tell the difference in my skin and hair. I can even feel the difference when I'm bathing my children and wash their hair or lather them with soap. It just feels better, not slippery or slimy. It is a superior system and I recommend it to everyone. Also make sure to buy the install kit so you can install at home without having to run out and get a bunch of parts and stuff. It took my husband less than 20 minutes to get this this bad boy in and up and running. He's not super handy, so if he can do it, you can too.
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          • Recommended
          27 found this review helpful
          My Best choice ever..
          Very easy installation, no mayor space require A+++
          by
          • Verified Purchase
          • Recommended
          9 found this review helpful
          Good system
          This was a replacement for my salt system. It doesn't add salt to your water and makes the water more usable for a whole house system.one tank instead of two saved me space. I feel the benefits make it a desirable choice in water softeners.
          by
          Response from Pelican WaterFeb 28, 2020
          Thank you for the great review Rick! We're pleased we were able to improve your water experience and are certain you will continue to enjoy cleaner, healthier water. The Pelican Water Customer Satisfaction Team
          • DIY
          • Verified Purchase
          • Recommended
          8 found this review helpful
          great product
          need additional parts to hook but a novice can do it.
          by
          • DIY
          • Verified Purchase
          • Recommended
          3 found this review helpful
          Fact finding, delivery and installation were exceptional. Currently evaluating system operation to early to give honest review.
          by
          • Verified Purchase
          Showing 1-30 of 62 reviews