We did not want a salt-based water softener. Our unit operational for about a month now, and we are already noticing some descaling on fixtures, and noticeable decrease in white spotting, and the spots tend to just wipe off. No change in taste, and no soapy feel. Our water is quite hard (source is well water) We're satisfied.
by
Verified Purchase
Recommended
Customer review from pentair.com
Nov 10, 2019
It works!
We have had the system installed for over a month. The amount of sudsing we get from both soap and shampoo is just right. Being on well water in SE Idaho we have exceptional water for drinking but a softener is a must for washing and bathing. And our new Presby septic system does not allow water from a salt based softener. The Pelican system is perfect.
by
Recommended
Customer review from pentair.com
Oct 31, 2019
Great features effect on the water.
I bought this three months ago to replace a salt based water softener. The taste of the water is now superb and the ice cubes are much clearer.
by
Verified Purchase
Recommended
Customer review from pentair.com
Oct 31, 2019
3 Star Review
Rating provided by a verified purchaser
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Response from Pelican WaterOct 31, 2019
Thank you for the nice review! We're pleased we were able to improve your water experience and are certain you will continue to enjoy cleaner, healthier water. The Pelican Water Customer Satisfaction Team
Verified Purchase
Jun 13, 2019
Happy in El Paso, TX.
So far so good!
My hands are showing big improvement. No more pain from the dryness that I used to get before purchasing the Pelican Salt Free Water Softner.
by
Verified Purchase
Recommended
Customer review from pentair.com
Jun 4, 2019
Easy to install, works wonders on what I consider the hardest water I've ever dealt with.
Easy to install, works wonders on what I consider the hardest water I've ever dealt with.
by
Response from Pelican WaterJun 4, 2019
Thank you for the great review Ed! We're pleased we were able to improve your water experience and are certain you will continue to enjoy cleaner, healthier water. The Pelican Water Customer Satisfaction Team
Verified Purchase
Recommended
1 found this review helpful
May 14, 2019
Very satisfied....plumber installed it with ease. Happy to go this route and invest in a top qual...
Very satisfied....plumber installed it with ease. Happy to go this route and invest in a top quality system than pay 'water specialists" inflated pricing...
by
Response from Pelican WaterMay 15, 2019
Thank you for the great review Renee! We're pleased we were able to improve your water experience and are certain you will continue to enjoy softer, healthier water. The Pelican Water Customer Satisfaction Team
Verified Purchase
Recommended
Apr 29, 2019
So far so good.
2 weeks in and so far the scale build up on our dishes, showers, sinks has reduced significantly! I would definitely recommend!!!
by
Verified Purchase
Recommended
Customer review from pentair.com
Apr 13, 2019
No Salt, very easy for the do it yourselfers!
I bought the NS-6 last month. I installed it downstream of my house inlet valve, it was very easy to install and takes up very little room. The system is located in my garage and looks great. I followed the directions included for start up and charging the system. So far I can really tell the difference with the soft water, softer towels and no more itchy skin! I Love it!!
by
Verified Purchase
Customer review from pentair.com
Apr 8, 2019
Hello: I could not be more pleased with this system. Our water has had a significant improvement....
Hello: I could not be more pleased with this system. Our water has had a significant improvement.
My wife's hair was softer and easy to brush. Our clothes were much softer and smell better.
the dryer even takes less time to dry our clothes. Now if it last as long as advertised, I would say
this is a fantastic product. I should also say that when it arrived it was missing the mounting bracket for the house filter. But I only had to jump through one hoop to get it delivered.
by
Response from Pelican WaterApr 11, 2019
Thank you for the great review! We're pleased we were able to improve your water experience and are certain you will continue to enjoy softer, healthier water. The Pelican Water Customer Satisfaction Team
Recommended
1 found this review helpful
Mar 13, 2019
5 Star Review
Rating provided by a verified purchaser
by
Response from Pelican WaterMar 14, 2019
Thank you for the great review Mac! We're pleased we were able to improve your water experience and are certain you will continue to enjoy softer, healthier water. The Pelican Water Customer Satisfaction Team
Verified Purchase
Dec 4, 2018
What a difference from a salt water softener! Love it...
What a difference from a salt water softener! Love it...
by
Response from Pelican WaterDec 4, 2018
Thank you for the great review! We're pleased we were able to improve your water experience and are certain you will continue to enjoy cleaner, healthier water. The Pelican Water Customer Satisfaction Team
Verified Purchase
Recommended
1 found this review helpful
Nov 13, 2018
Great Filter
Great filter with easy installation. We purchased a NS6 for a customer who loves it. Would definitely recommend to future customers.
by
Verified Purchase
Recommended
Customer review from pentair.com
Sep 25, 2018
Easy to Install & Get Up & Running
I purchased the whole house conditioner on the recommendation of a friend. I'm pretty "handy" so it was easy to install even in a tight location; after gathering fittings it took about a hour.
The "jury is still out" on how much water spotting and scaling is reduced, but I do notice the glass shower does clean easier. The dish washer spotting is virtually eliminated, so that's a good sign.
by
Verified Purchase
Recommended
Customer review from pentair.com
Aug 31, 2018
We love it!
I had to have a Plummer install it because our house was fitted with a previous system, BUT, so far I love the system. Lots of water pressure and no issues with multiple showers/dishwasher going. Long run this will be a fraction of the price of the tanks that were being replaced twice a month by a service and the water so far feels great.
by
Verified Purchase
Recommended
Customer review from pentair.com
Aug 25, 2018
Good to go
Easy to install, seems to be working properly no slime good water pressure too early to rate this product as too hardness reduction
by
Verified Purchase
Recommended
Customer review from pentair.com
May 8, 2018
Hair so soft
Love the Pelican softener. We've had the softener for about 3 weeks and love it. My hair is soft and my skin is glowing. Thank you Pelican.
by
Verified Purchase
Recommended
Customer review from pentair.com
Jan 1, 2018
Warning, this is not a real water softener. This...
Warning, this is not a real water softener. This is only a Water Conditioner, and does not remove calcium from the system. The product is miss-labeled and the vendor website does not make this point transparent at all.
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Response from Pelican WaterJan 3, 2018
Hello Jim,
Our system is a water softener and is third party tested and certified. Our product description on Home Depot and our site both state we leave in the beneficial minerals. We are sorry you missed that information on the site before purchase. You do have a 90 day satisfaction guarantee if you are unhappy with your purchase and can return it for a full refund.
Pelican Customer Service Team
Verified Purchase
24 found this review helpful
Dec 9, 2017
Easy ordering. Customer service very responsive to all of our questions while trying to decide. We have had it a couple months now. Works great. Easy to install (order the install kit with it). Looks very nice. Takes up so much less room than our old water softener. Love that there is no salt!
by
Verified Purchase
Customer review from pentair.com
Nov 11, 2017
Very happy with this system. Great customer support. Easy to buy, easy to hookup. Works well and is very easy to maintain.
by
Verified Purchase
Customer review from pentair.com
Oct 17, 2017
The unit was delivered without all the components. I was...
The unit was delivered without all the components. I was unable to install it, or resolve the issue with digital sales support. This left me with returning it to the store for a credit.
by
Response from THD-CSNov 30, 2017
Dear Valued Home Depot Customer, "We are sorry to hear something was missing from your order. If you had contacted our customer service team directly we could have resolved this for you quickly.
Verified Purchase
5 found this review helpful
Aug 14, 2017
They had to replace my original tank because of a leak, the customer service was really good. The system is working great very happy with it. I highly recommend it and the company.
by
Verified Purchase
Customer review from pentair.com
Jul 11, 2017
Nice quality water without salt
We are loving it! Wish we had this installed years ago.
by
Recommended
2 found this review helpful
Mar 31, 2017
Great system for less price compared to salt system. No salt needed just an inexpensive pre-filter to change out every 6-9 months. No drain or electricity needed.
by
Verified Purchase
Customer review from pentair.com
Mar 23, 2017
only had it 3 weeks want to wait to say more till like 6 months but w are satisfied so far have no problems
by
Verified Purchase
Customer review from pentair.com
Nov 29, 2016
This is an amazing water softener. Being pregnant and having little ones under the age of 2 means...
This is an amazing water softener. Being pregnant and having little ones under the age of 2 means that I don't have time to mess around with salt and brine with the water softener we used to have. I was so tired of buying and lugging around salt and having to worry about levels, I asked my husband to find a better solution. He did a ton of research and talked to our builder and neighbors. This systems was recommended hands down, so we bought it and installed it the day it arrived. IT IS AWESOME! First, no more messing with salt and wasting time. Second, I don't even have to change the softening stuff inside the tank, ever and it's natural, which is great for our family. Third, this works WAY better than our old, salt softener did. I can absolutely tell the difference in my skin and hair. I can even feel the difference when I'm bathing my children and wash their hair or lather them with soap. It just feels better, not slippery or slimy. It is a superior system and I recommend it to everyone. Also make sure to buy the install kit so you can install at home without having to run out and get a bunch of parts and stuff. It took my husband less than 20 minutes to get this this bad boy in and up and running. He's not super handy, so if he can do it, you can too.
by
Recommended
27 found this review helpful
Aug 17, 2016
My Best choice ever..
Very easy installation, no mayor space require A+++
by
Verified Purchase
Recommended
9 found this review helpful
Aug 10, 2016
Good system
This was a replacement for my salt system. It doesn't add salt to your water and makes the water more usable for a whole house system.one tank instead of two saved me space. I feel the benefits make it a desirable choice in water softeners.
by
Response from Pelican WaterFeb 28, 2020
Thank you for the great review Rick! We're pleased we were able to improve your water experience and are certain you will continue to enjoy cleaner, healthier water. The Pelican Water Customer Satisfaction Team
DIY
Verified Purchase
Recommended
8 found this review helpful
Jun 14, 2016
great product
need additional parts to hook but a novice can do it.
by
DIY
Verified Purchase
Recommended
3 found this review helpful
May 20, 2016
Fact finding, delivery and installation were exceptional. Currently evaluating system operation to early to give honest review.