The rug arrived quickly, no glitches. It came wrapped in clear cellophane so it was clean when it was unrolled. It looks beautiful in my living room.
by
DIY
Verified Purchase
Recommended
Jul 22, 2015
Quality was Poor.
The colors were perfect, but the quality of the rug was poor. It began to Snag or pull after a week of being on the floor. We had placed the rug in our kitchen, with 4 chairs. After vacuuming my husband notice the pulls in the rug. I was disappointed as I searched for sometime. I returned the rug with no problem.
by
Verified Purchase
Jul 21, 2015
worst purchase ever
We got these area rugs not even two months ago and they look like they have fuzz balls all over them! They were expensive and not worth the money!
by
Verified Purchase
Jul 16, 2015
Disappointed
I purchased this rug and when it arrived I was very happy with it, but in short period of time the loops were somehow being pulled out and the rug then had a number of threads hanging. I returned the rug and exchanged it for a new one (I thought it was a fluke and new one wouldn't have problem); however, the new one has pulled threads also. Apparently just poor quality rug.
by
DIY
Jul 14, 2015
LOOKS BETTER IN PERSON
THIS RUG SHOULD BE NAMED SOMETHING ELSE OTHER THAN FRENCH COUNTRY. I AM FAR FROM PURCHASING A RUG THAT IS CONSIDERED COUNTRY OR TRADITIONAL. IT IS ELEGANT WITH ITS ONE LARGE FLOWER THAT IS IN THE CORAL FAMILY WITH CREAMS AND GREENS WITH A CHOCLATE BACKGROUND. THE PICTURE DOES NOT DO THIS RUG ITS JUSTICE. SEVERAL NEGATIVES IS THAT I HAVE IT OVER CARPET AND IT MOVES WITH OR WITHOUT THE PAD UNDERNEATH. ALSO, YOU CAN SEE SOME INPERFECTIONS, ESPECIALLY ON THE CHOCLATE PART, BUT IT IS NOT THAT BAD ENOUGH TO RETURN. YOU WILL LOVE THE TUFTING QUALITY THAT MAKES THIS RUG LOOK RICH. I SAW THIS RUG IN A COUPLE OF STORES ON DISPLAY, AND IT KEPT CATCHING MY INTEREST.
by
Verified Purchase
Recommended
Jun 2, 2015
Great
This was my second rug and its great now and the online customer service people are great tey went up and beyond to help me please give them the praise they deserve. I give them the 10 plus
by
Verified Purchase
Recommended
May 13, 2015
Chocolate color
The chocolate color is definitely more brown than I would like I was hoping it would be darker and more to the black color as it appears in the picture. I will be returning. It was delivered in a timely manner and it seems to be good quality, but if you are looking for a very dark brown/black, this is not the rug to order.
by
Recommended
Apr 7, 2015
Good purchase !!
The rug dresses up the room and fits the space just right !!
by
Verified Purchase
Recommended
Apr 7, 2015
wrong color ordered turned out to be great
the sales man ordered country grey and we wanted chocolate. when the rug came in, I noticed the color was wrong, but laid the rug anyway...and it looked great as it was. the color he ordered was grey, but the rug is actually green
by
Pro
Verified Purchase
Recommended
Mar 10, 2015
Better then expected
This area rug is beautiful and was delivered on schedule.
by
Verified Purchase
Recommended
1 found this review helpful
Mar 3, 2015
Love it, will brighten any room.
This rug makes me smile every morning. Colors are true to picture and quality is superb. Highly recommend.
by
Pro
Verified Purchase
Recommended
Feb 25, 2015
Satisfied
I am very happy with my purchase!! Happy! Happy! Happy!!
by
Verified Purchase
Recommended
Feb 17, 2015
Not what I expected for the price
The fabric is very lose now and looks extremely shaggy and cheap. Considering I paid 500 dollars for it
by
Jan 13, 2015
waste of money
This is a beautiful rug. The colors and design are delightful. However, after only a couple of days the loops were pulling out. I am on my knees every day with a pair of scissors cutting the loops that have come undone. We have owned it less than a month and it looks 20 years old. Do not waste your money, no matter how tempted you are....as it is really very attractive, that is until you use it.
by
Verified Purchase
Dec 23, 2014
Nice
Even nicer in person. Happy with this purchase so far
by
Pro
Recommended
Dec 17, 2014
a little disappointed
affordable, average quality. make sure you don't have any pets if you buy this rug
it snags very easily and you are instructed not to cut the threads, so snags show up more.
Also instructions tell you not to use a vacuum with a beater bar to clean it. So that also makes cleaning difficult. Wish i had known these things before i purchased them. i would've bought something different.
Rug would probably work in a place with no pets and in a low traffic area of house.
by
DIY
Verified Purchase
1 found this review helpful
Dec 17, 2014
Love this rug but minor problems
I fell in love with this rug at my local Home Depot. It is gorgeous and adds just the WOW factor my rather "blah" family room needed. Slight problem - as many other reviewers have said, it is losing some threads. I have the rug in a high traffic area, I have a small dog, my husband drags his feet, so it gets lots of abuse. The rug isn't bound around the edges which I think is strange for such a fairly expensive rug. A FEW loops have come off the edges. So far I haven't had any of the pulls that other reviewers mention, and these missing loops don't detract from the rug's beauty, so far. I read all the negative reviews before I bought the rug and decided to still buy it because I loved it so much. I still love it and I'm glad I bought it, but you should be aware of this before you consider buying.
by
DIY
Verified Purchase
Recommended
Dec 10, 2014
Best purchase
The rug was made very well. I want to order the larger one this winter. I would recommend the rug to anyone.
by
Pro
Verified Purchase
Recommended
Dec 10, 2014
Don't buy!
The rug is beautiful, but the quality has a lot to be desired. It has been down less than a month and it already starting to snag. The edges are really bad. I feel that the price is too high for the quality of the rug. I want to take it back. The rug is in our dining room and there is not any much activity in that area at all to make it snag.
by
DIY
Verified Purchase
Dec 9, 2014
Very Pretty BUT
Very Pretty Rug BUT it's spouting a number of snags after a few days use. It also seems very thin and I purchased a rug pad that's under it.
by
Verified Purchase
1 found this review helpful
Nov 13, 2014
beauty of rug fools you
The rug is very vibrant and beautiful....but, the quality is poor. It snags and pulls to easily. I made a mistake and vacuumed it with a roller brush and it pulled up the nylon fibers, I had to cut all the fuzz that this created, I cleaned it up okay but am afraid to clean this rug. It almost looks like a hand hooked rug but must have a lot of nylon and polyester. I would not recommend this to anyone. It's a shame because it does make a room pop with color.
by
Verified Purchase
Oct 29, 2014
Beautiful Rug, VERY Poor Quality. Service was great - product disappointing
The rug is beautifully designed and I wish I could keep it, but it is falling a part already (one week old).
by
Verified Purchase
1 found this review helpful
Oct 28, 2014
Imperfect product
For the price paid for this area rug, the workmanship was inferior.
by
DIY
Verified Purchase
1 found this review helpful
Oct 22, 2014
Lovely accent, but...
I have had this accent rug down for about three weeks, and it seems to be that it is
beginning to snag/fray in the area where a computer desk slides over it... lovely, but
I'm disappointed in the wear showing so soon.
by
Verified Purchase
Recommended
2 found this review helpful
Sep 13, 2014
Should've read reviews
This was the exact rug I was looking for and it matched perfectly. I received the rug on Monday and within 4 days I have loops that are undone and it's beginning to look like pilling on a sweater. If I'm going to pay the money for the carpet I expect it to hold up longer than 4 days. I'm terribly disappointed.
by
DIY
1 found this review helpful
Aug 23, 2014
Beautiful Entry Rug
arrived quickly. Looks great and nice texture and quality. very pleased
by
Pro
Verified Purchase
Recommended
Jul 30, 2014
French Country Grey Runner is not Grey, it's Green!
I ordered this runner with the assumption, based on the specifications detail, the product description and pictures that this rug was grey. When it arrived, I found a medium green color rug. Everything on the package said grey, so I called and even the Home Depot reps that I spoke with assumed this rug was supposed to be grey. A rep from Nourrison called me back and told me that the rug is infact supposed to be green and she wasnt sure why everything is reading grey. She also tried to tell me the the photos on homedepot.com show a green rug. I pulled it up AGAIN as I had her on the phone and the close up photos are not green. I will be returing this rug, if you want a grey rug DO NOT ORDER THIS PRODUCT!
by
DIY
1 found this review helpful
Jul 22, 2014
Beautiful rug
I now have the large version and the foyer version of this pattern. It's absolutely gorgeous and sets my hardwood floors off so well. I'm so happy that I found it and at a reasonable price. No one wants to believe me when I tell them where I bought it. The ladies that helped me were so nice. I'll definitely return to the Depot for any future carpet needs.
by
Verified Purchase
Recommended
May 27, 2014
We are thrilled.
When we saw a larger size sample in the store, we were worried about the design that would be incorporated in a runner. We are not at all disappointed!
It adds just the right touch to our bathroom.
by
Verified Purchase
Recommended
May 20, 2014
Comfortable, vibrant color and worth the price.
My family visited and remarked how beautiful and unique my rug was. It is great for bare feet and thicker that expected for the price. It was shipped to my door in great shape.