I purchased a 28v SDS PLUS Rotary Hammer Drill W/ Dust Extractor kit because I figured the 28v would be stronger and last longer boy was I wrong I use this on job sites so I wanted to go cordless. These batteries wont last drilling Two 3/4 holes before being completely drained and I have purchased a third battery to always have one charging and they still are dying before I can charge another battery had I had known these wouldn't last I would have def purchased a 18v one with a 12ah battery (28v are only 3.0ah)
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Response from Customer ServiceDec 14, 2021
Hi Josh, thank you for telling us about your experience with the M28 REDLITHIUM™ Battery Pack. We are sorry to hear that this battery did not quite live up to your expectations. Please email us at soicalmedia@milwaukeetool.com if you would like further investigation into this matter. -Cayla with Milwaukee Tool
Customer review from milwaukeetool.com
Oct 27, 2021
Milwaukee Power Tools are the Best
I've had a set of Milwaukee 28V cordless tools including circular saw, drill, sawzall etc. In addition I own some 18V Milwaukee tools as well as corded Milwaukee tools and they are the absolute best on the market. I need to replace my very old 28V batteries and wish they were lower priced but the newest M28 battery has lasted well and still puts out incredible power and last very long even after 2 years of use and recharging.
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Recommended
Customer review from milwaukeetool.com
Oct 24, 2021
by
Sep 22, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Sep 21, 2021
3 Ah is not big enough for this drill...
3 Ah is not big enough for this drill
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Jul 28, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 20, 2021
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Verified Purchase
Jul 18, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 9, 2021
Battery came uncharged.... does not seem to last as long as we expected and suspect that this bat...
Battery came uncharged.... does not seem to last as long as we expected and suspect that this battery was in inventory too long.
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Response from Milwaukee ToolJul 12, 2021
Hello, this is Sarah with Milwaukee Tool. Chris, thank you for taking the time to leave your review. I'm sorry to hear that your Milwaukee M28 28-Volt Lithium-Ion XC Extended Capacity Battery Pack 3.0Ah does not quite match your expectations. We would value the opportunity to further investigate your feedback and provide you with support, so please feel free to reach out to us directly at socialmedia@milwaukeetool.com. Thank You
Verified Purchase
Jun 20, 2021
Can't recommend anything on this product, in that it was not shipped with the charger that I orde...
Can't recommend anything on this product, in that it was not shipped with the charger that I ordered. Live Chat closed with an explanation that severe inventory of the M28 Red Lithium XC battery was creating delays.
On a more positive note, Home Depot did a great job on delivery of the charger as it arrived the next day after I ordered in the store in Little Rock.
Received no information about the cutting of the order and future shipmen t.
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Response from Milwaukee ToolJun 24, 2021
Hello Elmo107, this is Sarah with Milwaukee. I apologize for your experience with our products and appreciate that you took the time to bring this to our attention. We would like the opportunity to investigate your feedback further. Please could you contact us at socialmedia@milwaukeetool.com? We’ll work with you to resolve any issues as quickly as possible.
Apr 9, 2021
Big battery with big power....
Big battery with big power.
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Verified Purchase
Mar 19, 2021
We ordered genetic batteries for our tools but they were junk. Stick to Milwaukee brand. More mon...
We ordered genetic batteries for our tools but they were junk. Stick to Milwaukee brand. More money but quality product. Cant go wrong with Milwaukee products.
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Verified Purchase
Recommended
Mar 17, 2021
The battery seems to work fine, but the Home depot Purchase was not so smooth. First I bought the...
The battery seems to work fine, but the Home depot Purchase was not so smooth. First I bought the battery and it was all fine. Two days later I got a reminder from Home Depot that I had 15% off coupon waiting to be used. This of course caused me to order another battery and use the coupon since that battery was $165. Getting 15% was worth repurchasing and then returning the first battery. Seems like I should have been reminded when I made the order the order the first time. This would have saved me and Home Depot time. You had to process a second order and pay for the shipping then you had to process my return. Makes little business sense to me.
Thanks
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Verified Purchase
Recommended
Mar 5, 2021
Love the tool lots of power. But the battery don't...
Love the tool lots of power. But the battery don't last long at all and it's really disheartening. Wish I hadn't got the m-28 but there's nothing else with that much power in that size
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Response from Milwaukee ToolMar 8, 2021
Hello, this is Natalie with Milwaukee Tool. ZECHARIAH, thank you for taking the time to leave your review. We appreciate your honest feedback and are sorry to hear that your M28 28-Volt Lithium-Ion XC Extended Capacity Battery Pack 3.0Ah does not quite match your expectations. We invite you to reach out to us directly at socialmedia@milwaukeetool.com with any additional comments or concerns, or if you would like further investigation into this matter. Thank You
Verified Purchase
Mar 5, 2021
Lots of power last for hours...
Lots of power last for hours
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Verified Purchase
Mar 1, 2021
Factory new battery. Works well so far on my...
Factory new battery. Works well so far on my V28 Tools, with a Milwaukee 3 year warranty. I can't tell the manufacture date.
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Verified Purchase
Feb 18, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jan 29, 2021
This was a replacement for a 13-year old V28 Lithium-Ion...
This was a replacement for a 13-year old V28 Lithium-Ion 48-11-2830 battery
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Verified Purchase
Jan 29, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jan 25, 2021
Will never buy Milwaukee again
1V28 pack thats dead 2nd will only take a partial charge then 2 completely useless m18 packs and drill. I don't buy tools based on color but quality just killed my 20 year old 18 volt dewalt sure I've bought batteries for that but at a fraction of the cost of any of the milwaukee 28 or 18 volt packs so disappointed with big reds quality and support.
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Response from Digital CareJan 29, 2021
Hi Dave80, this is Jacob with Milwaukee Tool. Thank you for your review. I am sorry to hear about your frustrations with your batteries. We'd value the opportunity to learn more about your frustrations with it, and to provide you with support. I'll follow up with you via email. Thank you.
Customer review from milwaukeetool.com
Dec 29, 2020
Milwaukee please help me
I wish Milwaukee had a program soucoupe upgrade all of my 28 volts system they don’t sell anymore and change my existing tools for their equivalent in 18 volts, I have bought about 10 batteries so far and they never lasted more than a year each, very frustrating, I have their 12 volts that I use everyday but for extra strength jobs 12 volts are not strong enough, so now I just bought 1 battery and if it lasts only one year again I’ll get on Milwaukee’s case, hopefully their service Representative will read this and contact me with solutions
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Response from Milwaukee ToolJan 5, 2021
Hello, this is Elise with Milwaukee Tool. François, thank you for your review. I am sorry to hear about your frustrations with your battery pack. We'd value the opportunity to learn more about your frustrations with your Milwaukee Tool, and to provide you with support. Please feel free to contact us directly at socialmedia@milwaukeetool.com. It will be our pleasure to provide support once we have received your correspondence. Thank You
Verified Purchase
Customer review from homedepot.ca
Nov 25, 2020
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Verified Purchase
Nov 17, 2020
I would not buy this product again
With a charged battery my Milwaukee Saws-all works great. However, the battery life (Number of charges and calendar time) is very short. In addition, the self discharge rate is very high so you can't depend on a previously charged battery stored in your tool kit to be ready for service. To add insult, the cost of a replacement battery is unreasonably high.
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Response from Customer CareJan 7, 2021
Hello , this is Kyle with Milwaukee Tool. Thank you for your review. I am sorry to hear about your frustrations and your experience. We'd value the opportunity to learn more about your frustrations with it, and to provide you with some support. I'll follow up with you via email. Thank you- Kyle
Customer review from milwaukeetool.com
Nov 13, 2020
Good Battery! OVERPRICED
Good Battery! OVERPRICED
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Verified Purchase
Recommended
Nov 11, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Sep 9, 2020
Awesome Battery highly recommend it tons of power...
Awesome Battery highly recommend it tons of power
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Verified Purchase
Aug 25, 2020
stays charged and overall works very well!...
stays charged and overall works very well!
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Verified Purchase
Aug 4, 2020
Replaced aircraft tug motor battery and worked great. Hard to...
Replaced aircraft tug motor battery and worked great. Hard to find 28v version. Half the price of aircraft catalogue.