Customer Reviews for Merola Tile Twist Square Red Cherry 11-3/4 in. x 11-3/4 in. Ceramic Mosaic Tile (9.8 sq. ft./Case)

Hi! Thank you for sharing your feedback with us. The mesh backing is designed to provide for a more convenient installation and should not present any difficult when attempting to remove it. The adhesive is also water soluble so using a bit of moisture can assist in an easy removal. We stand by the quality of our products and encourage you to contact us at 1-800-963-7652 to discuss any concerns about your order.

Hi! Thank you for sharing your feedback with us. Our Twist Square Black Olive is a wall-only rated tile and should be handled with care prior to and during installation as loose tile of any kind is susceptible to chipping from impacts. We stand by the quality of our products and encourage you to contact us at 1-800-963-7652 to discuss any concerns about your order.

Hi! Thank you for sharing your impressions with us. We do want to clarify for you and future customers that the varying surface height and undulation of our Twist Square Black Olive is an intended design feature meant to provide a dynamic look. We appreciate your feedback!

Hi! Thank you for sharing your feedback! We are sorry to hear about your experience with our Twist Square Red Cherry. We take great care to ensure our products arrive in perfect, brand-new condition. Despite our thorough packaging processes, we are unable to oversee handling of your material once it is in transit. If shipping damage has occurred, please contact our Customer Service department at 1-800-963-7652 so we may assist you.

Hi! Thank you for sharing your feedback with us. Our Twist collection is suitable for all indoor wall applications. We do want to clarify for you and future customers that all product specifications including the thickness, can be found under the “Product Overview” and the “Specifications” sections of the product page.

Hi! Thank you for sharing your feedback! We are sorry to hear about your experience with our Twist Square Soft Cream. These tiles are sold individually and may not all arrive adhered to a mosaic sheet. Although we take great care and utilize thorough packaging processes to ensure your products arrive in perfect brand-new condition, we are unable to oversee handling of your material once it is in transit. If shipping damage has occurred, please contact our Customer Service department at 1-800-963-7652 so we may assist you.

Hi! We apologize for the issues you experienced with your order. We take great care to ensure our products arrive in perfect, brand-new condition and appreciate you sharing your feedback with us. We stand by the quality of our tiles and we’d love the opportunity to address your issue, please give us a call at 1-800-963-7652 if you’d like to discuss this further.

Hi! We apologize for the issues you experienced with your order. We stand by the quality of our tiles and we’d love the opportunity to address your concerns. Please give us a call at 800-963-7652 or email us at depot.team@merolatile.com so we can further discuss this matter. We have forwarded your comments to the respective departments who will review your feedback.