Thank you for your feedback, Mb87. We sincerely apologize about these inconveniences you have experienced with the 72 in. x 80 in. Jet Black Steel Prehung Right-Hand Inswing Mini-Blind Patio Door in Vinyl Frame with Brickmold. We strive to provide top quality product and are disappointed to hear that you received doors that do not properly reflect the standard that we expect all of our customers to have. If you would like to file a warranty claim on this door unit, we highly encourage it by accessing the link below: https://masonite.insightpro.com/#/page/online-inquiry If you have any additional questions, please don’t hesitate to contact us by email at helpline@masonite.com. Sincerely, Masonite