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Customer Reviews for Masonite 28 in. x 80 in. 2 Panel Square Top Left-Handed Solid Core Smooth Primed Composite Single Prehung Interior Door

Internet #202872604

Model #19143

Store SKU #1000114700

  • Solid core composite resists warping, shrinking and cracking
  • 70% more sound dampening material than standard hollow core door
  • Comes primed and ready to paint

Customer Reviews

  • 3.6
    out of 44 reviews
  • 50% recommend this product
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Showing 1-30 of 44 reviews
Quality door. Solid wood is perfect for the bathroom....
Quality door. Solid wood is perfect for the bathroom. It's like a soundproof booth now.
by
  • Verified Purchase
2 found this review helpful
Cheaply made and chipped upon arrival. ...
Cheaply made and chipped upon arrival.
by
Response from Masonite DoorsApr 25, 2018
Thank you for your feedback, Chris. We sincerely apologize that you were not satisfied with the Solidoor 2-Panel Square Top Top Solid-Core Smooth Primed Composite Single Prehung Interior Door. We do appreciate customer feedback so we have reached out to you via email to see if we could get more information to alert quality control about your concerns. If you have any additional questions, please don’t hesitate to contact us directly at 800-663-3667 from 9:00AM to 5:00PM EST. Masonite
  • Verified Purchase
Solid door is really worth, sounding wise. Pretty easy install....
Solid door is really worth, sounding wise. Pretty easy install. Great use for hall bath door.
by
  • Verified Purchase
3 found this review helpful
Quality good, quality control poor. I would have given an...
Quality good, quality control poor. I would have given an excellent rating accept that three of the five doors came with missing hinge screws.
by
Response from Masonite DoorsJan 10, 2018
Thank you for the 4 stars, Steve! We would like to sincerely apologize about this inconvenience you have experienced and will forward over these concerns to the quality control department for further review. However, we are very glad to hear that you were still satisfied with the quality of the Solidoor 2-Panel Square Top Top Solid-Core Smooth Primed Composite Single Prehung Interior Door! Should you need any assistance with your door, please call the Masonite Consumer Helpline at 800-663-3667 from 9:00AM to 5:00PM EST. -Danielle Masonite
  • Verified Purchase
3 found this review helpful
5 Star Review
Rating provided by a verified purchaser
by
Response from Masonite DoorsDec 11, 2017
Thank you for the 5 star review, Justin! We are very happy to hear that you are fully satisfied with the Solidoor 2-Panel Square Top Top Solid-Core Smooth Primed Composite Single Prehung Interior Door! Should you need any assistance with your door, please call the Masonite Consumer Helpline at 800-663-3667 from 9:00AM to 5:00PM EST. -Danielle Masonite
  • Verified Purchase
1 found this review helpful
Really a nice door. Received witihout any defects. This applies to all seven doors ordered.
Really a nice door. Received witihout any defects. This applies to all seven doors ordered.
by
Response from Masonite DoorsSep 21, 2017
Thank you for that great review, Kat! We are so glad to hear that delivery went well and you are now enjoying the Solidoor Smooth 2-Panel Square Solid Core Primed Composite Single Prehung Interior Door! Should you need any assistance with your door, please call the Masonite Consumer Helpline at 800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. -Danielle Masonite
  • Verified Purchase
  • Recommended
2 found this review helpful
Door sagged from hinges but I was able to use...
Door sagged from hinges but I was able to use longer screws and realign Overall quality was decent
by
Response from Masonite DoorsAug 30, 2017
Thank you very much for your feedback, Michael. We apologize that you had experienced that with your door unit and will make note of that for our quality control department. We are glad that you are satisfied with the quality of the 28 in. x 80 in. Solidoor Smooth 2-Panel Square Solid Core Primed Composite Single Prehung Interior Door though. Should you need any assistance with your door, please call the Masonite Consumer Helpline at 800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. -Danielle Masonite
  • Verified Purchase
2 found this review helpful
Great product with reservations
Door was slightly damaged. Installed easily and painted well. Looks great after repair of minor damage.
by
Response from Masonite DoorsJul 11, 2017
Thank you for the feedback, Jf. This is Danielle at Masonite, and I would like to sincerely apologize about the quality of door that you received. I am making a note of this for our quality control department, and I have reached out to you via email to ensure that everything is up to your standards as well as to see if there is anything else we can assist you with. If you have any additional questions, please don’t hesitate to contact us directly at 800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Sincerely, Masonite Masonite
    • Recommended
    1 found this review helpful
    I needed a solid core door that was similar to the style already in my house. Unfortunately this...
    I needed a solid core door that was similar to the style already in my house. Unfortunately this was the best I could find. Cons: As others have stated, the notches for the different parts of the doors are not drilled correctly. All 3 hinges on my door had to be carved out further. Luckily I had my father to help me or I would I have never figured this out on my won. The inlays for the hinges were not deep enough which caused the hinges to stick out when the door was hung. This was fixed by us but for the price I would have expected better craftsmanship. Pros: This is a nice solid door. Once we got past the issue with the hinges we got the door hung and painted. It looks very nice and it has a nice weight behind it. Overall I would buy this door again because it was the only one that fit my needs. But if I wasn't trying to match the rest of my doors in my house I would definitely look at other options.
    by
      7 found this review helpful
      Cheap, bad quality control
      Cheap frame that is impossible to keep straight it bends like spagetti hinges are off by 3/16 from top to bottom.
      by
      Response from Masonite DoorsJun 7, 2017
      Thank you very much for you feedback. We would like to sincerely apologize about any inconveniences that the door unit you received has caused. Masonite always strives to provide top quality product and this is not something that we would expect to hear. I have reached out to you via email to assist you in bringing any and all issues to an appropriate resolution. If you have any other questions, please don’t hesitate to contact us directly at 800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Sincerely, Masonite Masonite
        3 found this review helpful
        5 Star Review
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Jambs are poor quality and weak, especially for solid core...
        Jambs are poor quality and weak, especially for solid core doors and the finish chipped off easily. 3 jambs arrived broken and needed repaired before installation. I was very disappointed
        by
        Response from Masonite DoorsMar 31, 2017
        Thank you for your review. We are sorry about the issues you have had with the door jambs and finish. We assure you that we are dedicated to resolving your issues to improve your experience with Masonite products. If you would like to proceed with warranty on this product, please file a claim using the Online Service Request form found at this link:
        https://masonite.insightprosoftware.com/#/page/online-inquiry -Danielle
        • Verified Purchase
        5 found this review helpful
        Great product.
        Great product.
        by
        • DIY
        • Verified Purchase
        • Recommended
        Not so nice
        Ordered two of these. Both doors riddled with dings and scratches. On both doors the strike mortise was half way cut as if the person cutting it went to lunch mid way and never came back. Two hinges were out about 3/16. I was able to repair all the issues but didn't expect it from the factory like this. There are better doors out there at this price. Go for those. I also contacted Masonite directly and they never responded. Their lack of response and lack of quality appear to go hand in hand. Avoid.
        by
        • Verified Purchase
        65 found this review helpful
        Showing 1-30 of 44 reviews

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