Hello Gert and thank you for the feedback you posted on The Home Depot website. We are sorry to hear about your experience with your Moen Shower Curtain Rings in Chrome. What you described is not consistent with the quality we strive to provide. We would be glad to help you and show you we stand by our products. Our product specialists are available for pre-purchase, installation, and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 9:00 am – 5:30 pm Eastern Time.