Customer Reviews for MOEN Home Care 30 in. x 1-1/2 in. Concealed Screw Grab Bar with SecureMount in White
- Concealed mounting for quick and effortless cleaning
- Holds a maximum load capacity of 500 lbs.
- ADA compliance allows access for people with disabilities
Customer Reviews
Oct 30, 2021
Great bar, the finish makes it easy to grip, PT...
Great bar, the finish makes it easy to grip, PT thought they were terrific. The secure mount makes them safe. Recommend selling as a set for optimal safety.
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Oct 29, 2021
Cheap screws
Good bar but cheap screws. The heads of three of the 4 mounting screws stripped and I had to go get replacements. Cheap screws with Moen's name on them.
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Response from Moen Plus SupportOct 30, 2021
Hello Alpo and thank you for your interest and support of Moen products!
We are sorry to hear about your experience with your Moen R8932 Concealed Grab Bar. What you described is not consistent with the quality we strive to provide. We would be happy to assist you and troubleshoot the issues you are experiencing with your product. Please call us at 1-800-289-6636; we are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time
We are sorry to hear about your experience with your Moen R8932 Concealed Grab Bar. What you described is not consistent with the quality we strive to provide. We would be happy to assist you and troubleshoot the issues you are experiencing with your product. Please call us at 1-800-289-6636; we are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time
Oct 23, 2021
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Oct 18, 2021
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Oct 16, 2021
The product was fine. The delivery service was THE Worst...
The product was fine. The delivery service was THE Worst EVER!!!!!!
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Response from Moen Plus SupportOct 22, 2021
Hello khN165 and thank you for the feedback you posted on the Home Depot website regarding the Moen Home Care 12 in. x 1-1/2 in. Concealed Screw Grab Bar with SecureMount in Stainless Steel model 8912. We are sorry to hear about your issue with delivery of this product. We suggest contacting Home Depot directly if you purchased it through the store. Please contact the HD.com customer service department at 1-800-430-3376; you can call any day between 6:00 am and 2:00 pm Eastern Time. You can also call your local store, they can either answer your question or transfer you to the correct area.
Oct 16, 2021
Works - wonderful and provides for safety in the bath/shower....
Works - wonderful and provides for safety in the bath/shower.
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Oct 15, 2021
Perfect fit. Very strong and nice to look at too....
Perfect fit. Very strong and nice to look at too.
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Oct 8, 2021
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Oct 7, 2021
I replaced the old grab bar of a different make...
I replaced the old grab bar of a different make with the MOEN grab bar in the bath room. It fitted in the place with 2 of 3 holes matched at each end. It should be strong enough for use.
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Oct 6, 2021
Nice grab bar for shower and tub combo for safety....
Nice grab bar for shower and tub combo for safety. I mounted one end in a stud and had to use the moen wall anchors for secure the other end.
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Oct 6, 2021
My grab bar works great, easy application, glad my husband...
My grab bar works great, easy application, glad my husband got it and put it in.
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Oct 5, 2021
Perfect and excellent price....
Perfect and excellent price.
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Sep 21, 2021
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Aug 16, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Jul 10, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Jul 10, 2021
The description included Securemount hardware that was not included. ...
The description included Securemount hardware that was not included. I brought that to their attention and they said that they would replace my order with the missing hardware, but that hardware was missing a second time. Then I was told that it was not supposed to be included, even though it is called out with the specific trademark name. The description should be changed if even employees are mislead by it.
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Response from MoenJul 13, 2021
Hello David and thank you for the feedback you posted on the Home Depot website. The Moen Home Care 24 in. x 1-1/2 in. Concealed Screw Grab Bar with SecureMount in Stainless Steel model R8924 incorporates Moen’s SecureMount design to allow for secure and lasting installation into any stud at any angle. Moen’s Securemount Anchors allow for easy grab bar installation with no studs required and must be purchased separately. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.
Jul 10, 2021
The Securemount hardware was not included when it was clearly...
The Securemount hardware was not included when it was clearly described. I was told to bring the bars in to swap them out; they still were not included, even though I was told that they would be. Two trips and nothing to show for it. I bought them somewhere else.
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Response from MoenJul 14, 2021
Hello DAVID and thank you for the feedback you posted on the Home Depot website. The Moen Home Care 12 in. x 1-1/2 in. Concealed Screw Grab Bar with SecureMount in Stainless Steel comes with the Securemount wall plates that are attached to the grab bar and 6-#10 wood screws for stud mounting. For installations not using a stud, the Moen SecureMount Anchors must be purchased separately. We apologize for any confusion that this has caused. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.
Jul 8, 2021
Easy to install. Just what I needed.
Easy to install. Just what I needed.
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Jun 26, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Jun 25, 2021
It is exactly what I wanted....
It is exactly what I wanted.
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May 18, 2021
Great product with a nice sheen. The bar was easy...
Great product with a nice sheen. The bar was easy to install once you have located the studs in the wall.
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May 4, 2021
The color say's (white) but it is like a off...
The color say's (white) but it is like a off white. I needed a (Porcelain white) I was trying to march an older grab bar that was there, witch is (porcelain white) like a bath tub. I'm sure the bar would have been fine if the color matched my white.
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Response from MoenMay 10, 2021
Hello HomeDepotCustomer and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that the Moen Home Care 42 in. x 1-1/2 in. Concealed Screw Grab Bar with SecureMount in Glacier did not meet your expectations with regard to the white finish not matching your porcelain tub. We appreciate you taking the time to share your concerns. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 9:00 am – 5:30 pm Eastern Time.
May 3, 2021
Assisting getting on and off the toilet and into the shower safely.
Assisting getting on and off the toilet and into the shower safely.
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Apr 22, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Mar 31, 2021
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Mar 31, 2021
Beautiful products and very easy to ensamble...
Beautiful products and very easy to ensamble
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Mar 20, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Mar 19, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Mar 18, 2021
Feel very stable & secure...
Feel very stable & secure
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Mar 18, 2021
yes it was perfect as we wanted to put it...
yes it was perfect as we wanted to put it at an angle making a good grasp atb most hights
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