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Customer Reviews for MOEN Chateau Low-Arc Single-Handle Standard Kitchen Faucet in Chrome

Internet #100018896

Model #7425

Store SKU #1000939916

  • Durable metal housing with a gleaming chrome finish
  • Single-lever design enables easy, one-handed use
  • Compatible with a 3-hole sink configuration

Customer Reviews

  • 4.5
    out of 97 reviews
  • 86% recommend this product
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Showing 1-30 of 97 reviews
Very good quality faucet. I would rate it 4.5 stars if available. Just a little tricky with the tension tightening of the escutcheon with the three screws to the sink deck, keeping the faucet level to avoid binding when it swivels. Looks great. Home Depot pickup lockers work very well for convenience.
by
  • Verified Purchase
good quality
Slow flow
by
Response from Moen Plus SupportMar 25, 2024
Hello Larry and thank you for the feedback you posted on the Home Depot website. The Moen 7425 Chateau Low-Arc Single-Handle Standard Kitchen Faucet in Chrom has a water saving maximum flow rate of 1.50 gallons per minute at 60 PSI. We are sorry to hear that this water saving maximum flow rate does not meet your expectations. If you have any additional questions or require warranty assistance, please complete the form at https://www.moen.ca/customer-support/contact-us or call us at 1-800-289-6636. Moen product specialists are available Monday through Friday from 8:00 am - 7:00 pm Eastern Time. Moen
  • Verified Purchase
by
  • Verified Purchase
This Moen product is another of others we have in our home. It’s very attractive and stylish yet very practical in application use in our kitchen. While Moen offers various other styles and features, this particular one has proven to be very cost effective yet more than enough in providing perfect use!
by
  • Verified Purchase
The Hook up was easy and fast. And it works great.
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  • Verified Purchase
by
  • Verified Purchase
by
  • Verified Purchase
moen 7425
Installed today by plumber. So far so good. Happy.
by
    • Recommended
    It works
    Great replacement for worn out faucet. Chrome looks very nice in my kitchen.
    by
      • Recommended
      Very well built
      Compared this with Delta Collins, Delta Linden and Kohler Jolt faucets. No contest, the Moen mounting system is much sturdier, with the escutcheon being solid, heavy metal, and employing a good o-ring sealing system around the base. The single-hole escutcheon was not included with the faucet (even though the faucet was pictured with it on the website), but Home Depot put me in touch with Moen parts dept. and they quickly sent me the missing escutcheon, along with a 2.2 gpm aerator, at no cost.
      by
        • Recommended
        Moen for life...excellent value
        Excellent value faucet. It is easy to install and has the feel of a good quality kitchen faucet.
        by
        • Verified Purchase
        • Recommended
        1 found this review helpful
        by
        • Verified Purchase
        Installation was easy. My mother is pleased with it....
        Installation was easy. My mother is pleased with it.
        by
        • Verified Purchase
        MOEN Kitchen faucet,
        Easy to install, its just been 3 weeks, but all look good.
        by
        • Verified Purchase
        • Recommended
        No deck plate???? $188.00 and no deck plate?? It's essential to installation! What a rip off
        by
          Very Loud
          I received this faucet to replace my previous Moen faucet that sprang a leak! It is loud and does not have the pressure that my last one had, very disappointed! And being my kitchen faucet that is used constantly, I had to pay for overnight shipping which ended up being two days!
          by
          Response from Moen Plus SupportSep 26, 2022
          Hello Willie and thank you for the feedback you posted on the Moen website. We are sorry to hear about the issue you are experiencing with your Moen Chateau Chrome One-Handle Low Arc Kitchen Faucet. We have sent you an email to get more information so that we can work with you to find a satisfactory warranty resolution.
            I have only had this Moen faucet for about 10...
            I have only had this Moen faucet for about 10 days, so far it is working great. Looks good. Easy to keep clean.
            by
            • Verified Purchase
            I had to buy his to use for our dishwasher....
            I had to buy his to use for our dishwasher. It’s not my style and the water splashes everywhere. I even have an extra deep sink. I wish I could have kept my larger faucet and just bough an adapter.
            by
            • Verified Purchase
            1 found this review helpful
            by
              Stiff handle, stiff neck
              Very stiff movement for handle. Very stiff for neck to swivel. If you have arthritis, cannot lift much weight, cannot apply much pressure with your hands, get something else. If I wasn't moving in the near future, I would give this away. My inflammation does flare up, pressure is a problem, so is weight, and so this faucet is something I do not like using. Installation was simple in my case. Replacing old Moen, similar design, because hard water finally made it leak even when off. O-rings looked fine. Neck had multiple mineral deposits. Soaking in product to remove that for hours and changing the solution for a day's worth of time ... still rough spots, still leaks. Forget that. Easier to just throw in a new faucet. These are easy to remove. Turn of water, run out water by opening handle, disconnect water lines, unscrew 3 screws holding the faucet to the sink / deck, unscrew the little lock ring, fish it all out. Thread new one's water lines through sink hole, put on washer and lock ring, tighten screws. Hook up water. That's about it. No opening the faucet, attaching the handle, and any of that. Tighten it down, it's done. Turn on water, that's it. Try to operate handle. Have a 'are you kidding me ?!' feeling. Too stiff. Too much effort to swivel. Too much effort to turn on / off. Too much pressure required to switch hot / cold temp. This is absurd for a faucet. I'm over 40. In all my years, all my places, all my travels I've been in my lifetime, not ONE faucet this STIFF to operate. NOT ONE. So, I don't like it. If you have a tendency to smash stuff you are trying to pick up gently with your hands, this is your faucet.
              by
              Response from Moen Plus SupportAug 26, 2021
              Hello goofy and thank you for the feedback you posted on the Home Depot website. The issue you described with your Moen Chateau Low-Arc Single-Handle Standard Kitchen Faucet in Chrome is not typical of a newer product. As the original purchaser of this faucet, you can contact Moen directly under the product’s Lifetime Limited Warranty. Our Product Specialist will be happy to offer technical or warranty support and work with you to find a satisfactory resolution. Please feel free to call us at 1-800-289-6636; we are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time. Moen
                2 found this review helpful
                I have not yet had this beautiful kitchen faucet in chrome installed, but I'm sure it is going to...
                I have not yet had this beautiful kitchen faucet in chrome installed, but I'm sure it is going to be just fine. I am looking forward to when it is installed.
                by
                • Verified Purchase
                • Recommended
                excellent piece of functional hardware[...
                excellent piece of functional hardware[
                by
                • Verified Purchase
                by
                • Verified Purchase
                Looks great, handle moves easy and smooth. It feels that...
                Looks great, handle moves easy and smooth. It feels that it is build very well. I think it will last for many years. It is a pleasant feeling. I think my money spent on a right thing.
                by
                • Verified Purchase
                1 found this review helpful
                Installed quickly, Doesn't drip.
                Installed quickly, Doesn't drip.
                by
                • Verified Purchase
                • Recommended
                Easy to install and it feels heavy duty. Great price...
                Easy to install and it feels heavy duty. Great price
                by
                • Verified Purchase
                Leaking
                I bought my home 15 months ago and already this faucet is leaking water at the neck.
                by
                Response from Moen Consumer ServicesMay 12, 2021
                Hello Leaking sink and thank you for the feedback you posted on the Moen website regarding the Moen Chateau One-Handle Low Arc Kitchen Faucet. We are sorry to hear that the faucet was leaking. Our records do show that you called in and we have sent out a new faucet to you under warranty at no charge. Our Product Specialists are available for technical and warranty assistance by reaching out again to Our Consumer Services Contact Center if ever needed in the future.
                  Replaced a Delta faucet. MOEN IS HIGHER QUALITY...
                  Replaced a Delta faucet. MOEN IS HIGHER QUALITY
                  by
                  • Verified Purchase
                  Missing washers to install - otherwise a good faucet....
                  Missing washers to install - otherwise a good faucet.
                  by
                  • Verified Purchase
                  1 found this review helpful
                  Simple and works well.
                  I've had the faucet installed two months and very happy.
                  by
                    • Recommended
                    Showing 1-30 of 97 reviews

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