Hello LUZ and thank you for the feedback you posted on the Home Depot website. The Moen Brantford 2-Handle Deck-Mount Roman Tub Faucet Trim Kit in Brushed Nickel (Valve Not Included) has been thoughtfully designed, manufactured under strict quality guidelines to provide you with years of dependable/beautiful service and is also backed by Moen’s lifetime limited warranty to the original product purchaser. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 9:00 am – 5:30 pm Eastern Time.