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Customer Reviews for Lorex Wireless 4-Channel VGA Surveillance System with 2 Weather Resistance Cameras and 7 in. Monitor with SD Recording

Internet #205599913

Model #LW2742

Store SKU #1001055940

  • Simple wireless installation
  • Features a portable monitor to watch live and recorded video
  • Cameras feature listen-in audio and night vision for convenience

Customer Reviews

  • 2.9
    out of 33 reviews
  • 54% recommend this product
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Showing 1-30 of 33 reviews
Easily setup good picture , works well at night
Easily setup good picture , works well at night
by
  • Verified Purchase
  • Recommended
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
The monitor would freeze frame and there was no movement...
The monitor would freeze frame and there was no movement as to who was at the home, so that part doesn't help when you're trying to catch someone doing something. The camera's aren't weather resistant, so after a couple of months, one of the camera's no longer worked. Too much money for product
by
  • Verified Purchase
Hard to figure out how to work this. One...
Hard to figure out how to work this. One of the cameras quit working
by
  • Verified Purchase
very happy with the system Thanks...
very happy with the system Thanks
by
  • Verified Purchase
Lorex surveillance cameras
I find the lorex surveillance cameras and monitor very consistent exept for the mounting part I had an issue the screw seems to big to fit right couldn't tighten it other than that is good
by
    • Recommended
    Excellent. Easy to set up....
    Excellent. Easy to set up.
    by
    • Verified Purchase
    Good product, company stinks
    I have purchased four Lorex products in the past. I love their products. Getting them off of their website is impossible. They advertise great deals but nothing is available. It's all sold out, all the time. Luckily The Home Depot had their product available. I expect to get five years out of this one like my others.
    by
      • Recommended
      Monitor begin to show a double picture. System was bought in 2015 now system is no longer in pro...
      Monitor begin to show a double picture. System was bought in 2015 now system is no longer in production. No help from company also bought the extended warrenty
      by
        5 found this review helpful
        Could not set motion low enough, it would record with no motion. Also camera was not usable outsi...
        Could not set motion low enough, it would record with no motion. Also camera was not usable outside - must be under eave to protect from rain. Will try a different brand.
        by
        Response from LorexbyFLIRSupportTeamFeb 15, 2017
        Our technical support team would be happy to assist you with the motion detection settings and can be reached at 1-877-755-6739. The cameras are weather resistant and not intended for direct exposure to rain or snow. For outdoor applications, install under shelter protected from the elements. lorextech
        • Verified Purchase
        8 found this review helpful
        Waste of money for what you need a security camera for. It didn't meet our needs because the vide...
        Waste of money for what you need a security camera for. It didn't meet our needs because the video files it produces can't be given over to the police. In order to view the video files on a PC you have to download a special program to view the files. The police don't have this capability, and we have given video and still photos to the police before which they have identified the people in them. These files then become part of the police report and the investigation, but the files this product produces can't be seen on a PC because it is an Apple based product. Do not buy it!!!
        by
        Response from LorexbyFLIRSupportTeamFeb 15, 2017
        We're sorry to hear the system does not meet your needs. The system is not Apple based and yes you do need to use the RFSMediaPlayer on your PC to view the video files. lorextech
        • Verified Purchase
        21 found this review helpful
        Bought these for residential, worked great for about just under 2 years the monitor went out it w...
        Bought these for residential, worked great for about just under 2 years the monitor went out it would not record or play back, called lorex said system is out of date says you can't mix cameras with any of the other systems has to be same model number to work, so I think its junk and ridiculous that you can't mix and match if something goes wrong with one item in your system and now I'm being forced to buy a whole new system monitor cameras and all just not worth it if it will fail every 2 years I'm gonna buy a better more reliable brand. Not Lorex!
        by
          10 found this review helpful
          i was very disappointed in this product. The range is not what i thought it would be. Its very un...
          i was very disappointed in this product. The range is not what i thought it would be. Its very unclear. We are going to have to install a third camera closer to area we need monitored just to get a clear picture. No i would not recommend this product.
          by
          Response from LorexbyFLIRSupportTeamJan 25, 2017
          We're sorry to hear you're not satisfied with this product. Please contact our technical support team and they will be happy to help make sure you are getting the best performance possible 1-877-755-6739. lorextech
          • Verified Purchase
          4 found this review helpful
          IT A WASTE OF MONEY. THE PICTURE ARE SO BLUR AND WORST AT NIGHT. THIS IS THE TYPE OF CAMERA THAT...
          IT A WASTE OF MONEY. THE PICTURE ARE SO BLUR AND WORST AT NIGHT. THIS IS THE TYPE OF CAMERA THAT CRIMINALS LAUGH AT WHEN THEY COMMIT A CRIME. THIS CAMERA REMIND ME OF 7 ELEVEN STORES. IT HARD TO RECOGNIZE HUMAN FACES
          by
          Response from LorexbyFLIRSupportTeamJan 13, 2017
          Thank you for your feedback. These cameras are VGA resolution. Please make sure you removed the protective cover from the lens and that the cameras are installed in a sheltered location to preserve image quality. If you feel they are not performing as advertised please contact our technical support team at 1-877-755-6739. lorextech
            4 found this review helpful
            Do not buy
            Cameras stop working and Customer Service and tech support are no help. Look for something else!
            by
            Response from LorexbyFLIRSupportTeamJan 6, 2017
            Our apologies for any difficulty you experienced. Please fill out an online support ticket with Lorex for assistance with your warranty. lorextech
              4 found this review helpful
              I bought my Lorex Wireless system over a year ago. It has turned out to be totally unreliable as ...
              I bought my Lorex Wireless system over a year ago. It has turned out to be totally unreliable as it sporadically fails for no reason. The video freezes and you have no playback, just a picture, failing to record any action that you needed to see. By the way, this is the replacement monitor for the original system. Both did the same thing and fail at the worst possible times. ABSOLUTELY UNRELIABLE. If you want a security system that you can depend on, GET SOMETHING ELSE!
              by
              Response from LorexbyFLIRSupportTeamDec 12, 2016
              We're sorry to hear your system is not functioning correctly. Please contact our technical support team for assistance at 1-877-755-6739. lorextech
                5 found this review helpful
                I bought this product believing it would be an easily to set up, priority-safe security system de...
                I bought this product believing it would be an easily to set up, priority-safe security system designed to protect my home and myself. Instead, I bought a nightmare that, after 5 days scouring the net for information on how to make the monitor work, 5 times calling tech support with 1/2-45 min wait (in my time zone 4 hrs behind, up at 3:30 a.m.), with no one picking up, I was done with Lorex. They certainly liked my money though, ignored any questions for help of any sort (including online FAQ's) in how to make the monitor function. Their you tube videos was most all about promotion with no light in sight to help me make the model I bought (LW 2742) work. I bought from Home Depot due to their spotless record locally and their 90 day guaranteed (I returned it within 2 wks). The one bright spot with Lorex was an exceptionally kind and patient salesman that tried to help me out. But it cost me one heck of chunk of 5 hours of my Sat time & still there simply was no way this product was going to do what Lorex said it would. As a punch line, they contacted me no less than 5 times "because we're here to help & want you to be happy" DURING my work time-which I specifically stated was not feasible for so many obvious reasons, 5 a.m. yes-11 a.m. no.. NOW they want to talk to me. Days after I returned their security system. My advice: stay with Home Depot-they rock. But run like heck from Lorex. They absolutely, positively, do not care one iota.
                by
                • Verified Purchase
                6 found this review helpful
                the only thing I don't like is that it makes a funny noise ever time it goes to a double picture-...
                the only thing I don't like is that it makes a funny noise ever time it goes to a double picture--also every time I call to try to find out how to get rid of the noise ---can't get thru to talk to anyone-- other than that no complaints
                by
                • Verified Purchase
                • Recommended
                A Good Value for the money spent
                This system is a low end however for the money you pay, it's a great value.
                by
                  • Recommended
                  1 found this review helpful
                  This was a replacement
                  I ordered this set to replace the ones we had since a bad hail storm in May that hit them. I looked at other sets but they were cheaply made. Home Depot had a better price on this set than the ones on the Lorex site. I hope this set lasts as the ones these replaced
                  by
                    • Recommended
                    My Lorex Totally Unreliable
                    I bought my Lorex Wireless system over a year ago. It has turned out to be totally unreliable as it sporadically fails for no reason. The video freezes and you have no playback, just a picture, failing to record any action that you needed to see. By the way, this is the replacement monitor for the original system. Both did the same thing and fail at the worst possible times. ABSOLUTELY UNRELIABLE. If you want a security system that you can depend on, GET SOMTHING ELSE!
                    by
                    Response from LorexbyFLIRSupportTeamAug 22, 2016
                    We're sorry to hear you're having trouble with your system. Our technical support team would be happy to help you. Please give us a call at 1-877-755-6739. lorextech
                      4 found this review helpful
                      Secruity camera
                      So far the camera has been working very well and installation was easy. If things continue I will be very satisfied.
                      by
                      Response from LorexbyFLIRSupportTeamJul 26, 2016
                      Thanks for your feedback! lorextech
                      • Verified Purchase
                      • Recommended
                      5 found this review helpful
                      LOREX surveillance system
                      Not hard to install. Works as it was advertised. Good for the money.
                      by
                      • Verified Purchase
                      • Recommended
                      3 found this review helpful
                      okay
                      nothing special but will do as a basic security camera
                      by
                      • Verified Purchase
                      It works well!!
                      The system works well but you definitely need need 4 camera's
                      by
                        • Recommended
                        very disappointing.
                        returned this defective system, could not trouble shoot it even with an expert IT individual. wasted three hours of my time. the only good part was returning it without any problems.
                        by
                        • Pro
                        3 found this review helpful
                        Love it except it's not All wireless
                        The system was perfect for me it could have supplied more cameras for the money and it should have been completely wireless as it said but overall I love this system . It's a easy set up everyone should own one
                        by
                          • Recommended
                          2 found this review helpful
                          Good product
                          Not truly wireless it has a power cord which u must think about before installing
                          by
                          • Verified Purchase
                          • Recommended
                          7 found this review helpful
                          Not as good as others
                          I didn't like Uniden and thought this would be better. I was wrong.
                          by
                          Response from LorexbyFLIRSupportTeamMay 19, 2016
                          We're sorry to hear you are not satisfied with your system. If there is something we can assist you with, please call us at 1-877-755-6739. Thank you. lorextech
                          • Verified Purchase
                          4 found this review helpful
                          Good camera's
                          I really like these cameras you can see everything very clear outside and even something's at night. The only thing that is a down fal is the sd card because it fill up too fast even when you change the settings.
                          by
                            • Recommended
                            3 found this review helpful
                            Showing 1-30 of 33 reviews