First I must say I have owned other kitchen aid dishwashers. While this one's appearance is appealing. This model is extremely disappointing. First a normal cycle runs close to 2hrs. Therefore, don't count on waiting for a cycle to complete to run another one during the holidays or possibly a party. Even the quick cycle is over an hour. The biggest problem though is the cleanliness of the dishes. It's poor to say the least. I've always to look to kitchen aid for it quality and superior performance when it comes to dishwashers. This model has made me second guess my decision.
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Verified Purchase
Customer review from kitchenaid.com
Aug 16, 2013
We are constantly turning it on when we brush up against it.
The front buttons are constantly turning on when we brush up against it. They seem way too sensitive. I am sorry that I chose the front controls but I did not want a handle. We have hard water so the the soap really does not correct that. We have started to use the heavy duty cycle to get stuff clean. It runs for ever, way too long to finish. I like the adjustable top rack. I can't justify paying more than I did for a dishwasher.
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Customer review from kitchenaid.com
Jul 15, 2013
Worst Dishwasher Ever!!!
I have always had KitchenAid dishwashers and found them to be unsurpassed. I entertain a lot, and in my last house, I had 3 of them (2 in kitchen and one in the bar). This is the worst dishwasher I have ever owned. First, the one hour wash does nothing but santize. To really wash, you have to go with the power wash, which takes hours. It is so slow and still doesn't do the job that earlier models did. Plus, it is so cheaply made. I have had it less than a year and the rollers are already broken. I will never buy another KitchenAid dishwasher. This one has caused me to lose all faith in KitchenAid, if it was willing to put its name on an appliance this bad, especially at this price.
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Customer review from kitchenaid.com
Jul 13, 2013
Greatly dissatisfied with this product.
Bought product 20 months ago. Broke first time when it was 1 week out of warranty. Front door did not latch properly and flooded my kitchen. Second repair, front control panel quite working. Third, fourth and fifth repair, the wheels broke off of very cheaply made plastic top rack. I have now paid as much in repairs and parts that I paid for the dishwasher in the first place. Would replace in a second!!!