Customer Reviews for KOHLER Villager 60 in. x 34.25 in. Soaking Bathtub with Left-Hand Drain in White

Arrived on a flimsy wooden pallet that was broken in the middle. Thin piece of cardboard covering the top and apron. Cardboard was not compromised - yet underneath there was a 6"x2" impact damage that destroyed the porcelain. This means that someone at the warehouse banded that cardboard onto the tub, knowing it was damaged. Not sure if this is Home Depot's fault or Kohler's - but for the rest of this >$100K renovation I am no longer using either of them.

Tub came very dirty esp the antislip that is not glazed. Haven’t found a safe/effective way to clean/restore the whiteness of this brandnew tub! Also lots of micro scratches that I only found after it was installed and washed. There were red stains on the exterior that looked like rust or blood, but manufacturer doesn’t know what it is. They lowered the prices and I suspect it’s because of popular customer dissatisfaction. I know I’m unhappy with the quality & condition of the tub I received.

Bathtub was left in my driveway damaged, no response on picking it up and refund….

We lovw our new bathtub! It feels so high quality and luxurious. The first tub I purchased from a competitor arrived damaged so we returned it and bought it at Home Depot. Zero issues with the one we purchased here and we are thrilled with the end result in our remodeled bathroom!

My husband and I were planning a major remodel of our main bathroom so we ordered this cast iron tub in biscuit a few months ahead so we’d have it when we needed it. It was heavily crated. 3 months later we had helpers put it in place and layer it with protective cardboard so it didn’t get scratched. When finally uncovered it, the enamel was very thin in places, looks awful, have to live with it. Very disappointed Koehler, this should never have passed any kind of inspection. No quality control.

There is a mark or divot in tub that was not noticed prior to install. It is small, but it is there. Disappointed but it is not feasible to return/exchange.

well built, nice looking in my new bath. It is very heavy though.

We inspected the tub before hauling it in, no problems were seen. After we got it in place I pulled back the plastic protector from the right side and the enamel came with it. There was no marks on the plastic and we were very careful on hauling it in. The enamel pealed off about 4 inches back. So we got to haul the heavy thing out and returned it. No to fun of a day.

This tub replaced a builder's steel tub when we remodeled because we wanted to have a tub that would last. This tub was over 300 lbs and we were amazed how the contractors attached it to a dolly and brought it up to the 2nd floor. The tub itself looks nice. The surface texture being a little bumpy doesn't bother me. The main issue was finding an appropriate tub door since the tub has a narrow part of the ledge that has a 2-1/2" threshold minimum for a tub door. The best tub door we found is one that has an L shaped rail that rests on the ledge. It is a semi-frameless bypass tub door because we wanted both doors to be able to slide. Be sure to keep the non-slip surface clean as dirt from dirty feet will stick to it.

We recently remodeled the bathroom in our 1958 house that still contained the original cast iron tub in the bathroom. I chose to replace it with another cast iron because I like the stability of the cast iron, it's longer lasting and I absolutely hate squeaking/noises of a plastic or acrylic tub. May make it a pain to every replace but in sixty years it shouldn't be an issue for me! I will say that the cost for the tub for the quality was excellent, it was on part with acyrlic tubs and we would have ordered slightly large but the cost was prohibitive for adding just two inches. One note is that the tub is so heavy it would have been impossible to move alone. It also helps that there was no vanity or toilet in the way when we installed. Recommend this but definitely if possible inspect the tub for enamel chips/dents/etc. since returning will be so difficult.

After purchasing tub and going to install it I noticed lack of porcelain around drain hole. Returned to Home Depot and had to go to 4 more stores to find one that looked good around drain. Purchased tub and started to install in vacant rental property. Had heart attack and didn’t work on it for months. When I returned the tub overflow area had rust. Tried to clean but stained. Called Kohler about warranty. That was a joke. They wanted to know if I stored it outside. (No) Then they said cast iron doesn’t rust. Looks like rust to me. (Ever see rusty cast iron pan? I have) then they said I didn’t install it correctly. (I should have used silicone around overflow hole when installing) I haven’t finished installing it yet because of the rust. They have all the excuses to not warranty it. Very Disappointed at this time because I have had great Kohler cast iron tubs from them in the past.

We just put it on our bathroom and we saw it came with a scratch near drain area. It's going to be a headache to take it out. Is there anyway to repair the area? It's already getting rusty.

BUYER BEWARE!!! I would seriously reconsider purchasing any Kohler product ever again. There is a rust hole in this cast iron tub I purchased and installed after less than two years of use. The Kohler rep is telling me cast iron doesn’t rust. Are you kidding me?!? Obviously there is a manufactur defect in the finish causing this to happen.

We are very disappointed in this new bathtub. We had it installed, and after five days the white veneer is coming off. The whole tub is turning grey. We are upset because it cost us a lot to have it installed and now it is ruining our whole bathroom.

This tub is solid cast iron very sturdy with plenty of space to soak in the tub. The tub is a very beautiful white with a shine. The the bottom of the tub grips, so you don't slip. So glad I decided on this bathtub. Happy customer.

Tub is sturdy- took four guys and an appliance dolly to get it up 2 flights of stairs. My friend sharing how her steel tub cracked made me happy to have cast iron. Haven’t used it yet but looks nice. Original tub from HD had rust on back side and Kohler name was smudged so I’m glad I thoroughly inspected it before hauling it home. Luckily they had a second one that had no defects which the workers were happy to pull off of the top of a 20 foot stack.

Heavy but fit perfectly.

We are doing our house remodeling. I have been purchased Kohler for most of our kitchen and bathroom fixtures. This bathtub price is very good deal and quality as Kohler's good standard. The design is very good and incredibly comfortable when lays down in the tub. Maggie, LA, CA

The negative reviews regarding problems with the enamel finish are true. There were three Villager bathtubs available at my local Home Depot, all of them had problems with the enamel finish. Within the lumpy and uneven finish there were multiple small but deep pits through the enamel exposing the cast iron. (see pictures) These are not specs of iron in the finish, they are divots and pits and some pits go deep enough to expose the base metal. If you're considering this tub carefully check the entire tub for problems before installing because, the quality control at Kohler is nonexistent.

Great solid tub. Heavy cast iron

Love it. Its white but not stark white. Pretty close match to my subway tile. Very heavy duty. Better get a good neighbor to help move this baby.

Awesome tub, but EXTREMELY HEAVY. We were remodeling our bathroom and I wanted a discreet, functional, clean and timeless tub to replace our old cast iron tub. THIS THING WAS HEAVY. It took 4 guys to get this to our second floor bathroom. It was especially tough navigating this around tight corners. Now that it's installed it looks great and is easy to clean. There's lots of other tubs out there with iffy reviews, so make sure you do all your due diligence & read all the specs before making a decision!

Looks very good and a nice price. The installers had a little trouble placing tile correctly because the lip/flange is beveled. However, I think that is a feature of of all cast iron tubs.

Good old fashion cast iron, very heavy but strong great finish, great for soaking.

Tub looks great or so I hear. How is out of state and I won't see it for a few weeks. I will attach photos that were sent by my neighbor. Replaced an old shower surround from the 90's...yuk! My contractor was not happy becasue he had to carry the tub up to the second floor. It is a very small bathroom and this tub does not over power it. Overall fits like a glove.

Relly enjoy this solid tub. Unfortunate that I had to visit several stores to find one that wasn’t damaged in inventory. I perfer a strong cast iron tub than the thin steel or plastic tubs that are primarily stocked.

After looking at numerous sizes, colors, and styles of cast iron bathtubs, we decided on the villager 5ft. The price was absolutely affordable, and the quality and size of the bathtub was more than I expected!! Very comfortable fit when laying in bathtub. Looks amazing in our bathroom. Very happy with this purchase.

This bathtub was the right blend of looks, fit, functionality, and price for me. It's not fancy and doesn't have bells and whistles, but it really looks great. It's been in use for about 2 weeks now. It goes well in my newly redone classic-modern bathroom, and does a good job of updating, while still looking like it belongs in my 60's modern house. The quality seems great. It's cast iron, so it's heavy duty, but so many of the other bathtubs I looked at seemed flimsy. This is substantial and feels like it's built to last. The only minor issue I encountered is that there's a tiny round depression in the middle of the tub that holds a bit of water after it's drained. It could have happened in shipping or install, maybe? Not sure. Everything else is exactly what I hoped it would be.

Tub is a great alternative to cast iron

The produce has a puncture dent in the inside of the tub.