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Customer Reviews for KOHLER Tank Gasket for DryLock Connection

Internet #202753082

Model #GP1018165-F

Store SKU #989804

  • Ideal replacement for worn-out gasket
  • Genuine Kohler part ensures dependable use
  • Made of premium-grade material for enhanced durability

Customer Reviews

  • 4.7
    out of 281 reviews
  • 94% recommend this product
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Showing 1-30 of 281 reviews
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  • Verified Purchase
A part indispensable to repair glad HD stocked it
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    Replacement for Kohler part # 1018165-A
    It's not obvious to me what part number toilet I have, but under the tank lid is a parts diagram and it says to use gasket part number "1018165-A". According to reviews here (and responses by Kohler reps) this is the new part ("GP1018165-F"). So, I used it and it worked perfectly. Make sure your mating surfaces are clean. Package says "Crafted in USA".
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      • Recommended
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      • Verified Purchase
      It is just a gasket. Old one, 12 yrs old fell apart and leaked water from the tank. It does not leak with the new gasket.
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      • Verified Purchase
      Butt Saver
      Stopped the leaks on two toilets between the tank and the bottom of the toilet. Same as the original part.
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      • Verified Purchase
      • Recommended
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      • Verified Purchase
      IT STILL LEAKS. This Kohler gasket system is not the best. I think they should go back to the old system with bolts through the tank.
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      Response from Kohler Product ExpertJul 7, 2023
      Hello, my name is Kassi with Kohler Co. I am sorry to hear that your toilet is still leaking. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. Please contact our customer service at 1-800-456-4537 M-F from 8AM-5PM CST so we may gather more information and work together towards a resolution. We look forward to hearing from you! – Kassi D., Kohler Customer Service
      • Verified Purchase
      Just what i needed, easy to find and well priced
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      • Verified Purchase
      Worst product ever. Doesn't fit right. Plumbers can't even get it to work. Kohler sucks.
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      Response from Kohler Product ExpertJul 7, 2023
      Hello, my name is Kassi with Kohler Co. I am sorry to hear the tank gasket did not fit. Anytime we hear of issues encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. We regret not having the opportunity to work with you to correct this. If we may improve your experience in any way or you have any questions, please contact our Customer Service team at 800-456-4537 M-F from 8AM-5PM CST. We’re here to help! – Kassi D., Kohler Customer Service
      • Verified Purchase
      I came in and described the toilet model for which I needed a gasket. There were several customers and representatives in the aisle, so I could not get by to see what was available. Plus, the old gasket was completely crumbling so it was hard to tell what it looked like. The store representative handed me as gasket and told me it was what I needed. I took it home and guess what? It didn't fit. So, I went back to the store. This time, there weren't a lot of people in the aisle and you can bet I didn't go looking for a representative. I found what I needed, bought it, and drove back home to install it. WHEN ARE YOU GOING TO GET REPRESENTATIVES WHO LISTEN AND KNOW WHAT THEY ARE TALKING ABOUT? I am so TIRED of being told that the bolt I needed was imperial . . . when the correct one was metric (my previous visit to Home Depot for a bolt for a pole saw.) Your crew does not care how many trips I have to make to get the right thing . . . they just PRETEND to know what they are talking about and shove the customer out the door with the wrong thing . . . TWO TIMES IN A ROW. Come on, now. I'm a 72-year-old woman and I have a better idea of what is going on than your purported experts. The drylock gasket I ended up with after I managed to get to the gasket display worked well . . . but your representatives waste your customers' time and gas money and no one seems to care.
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      Worked! No more leaks and easy to install....
      Worked! No more leaks and easy to install.
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      • Verified Purchase
      The gasket worked perfectly. My only concern was I bought...
      The gasket worked perfectly. My only concern was I bought 2 of these toilet’s at home depot in the last 2 years, it didn’t look as if they stocked many parts for this brand/style. And they are currently still selling the brand/style. I hope they get more in the future.
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      • Verified Purchase
      Thank you for carrying Kohler products. Great help in fixing...
      Thank you for carrying Kohler products. Great help in fixing toilets
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      • Verified Purchase
      It was the right part and fit perfectly...
      It was the right part and fit perfectly
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      I purchased it thinking it was going to work. When...
      I purchased it thinking it was going to work. When the plumber cam he said it was the wrong part. I returned it to the store.
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      Response from Kohler Product ExpertMay 4, 2023
      VICTORIA, my name is Jessica with Kohler Customer Service. I am sorry to hear the tank gasket did not work well for your installation. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. If we may improve your experience in any way, please contact our Customer Service team at KohlerCustServ@kohler.com. We are here to help! - Jessica P. Kohler Customer Service.
      • Verified Purchase
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      Kohler part easy to install...
      Kohler part easy to install
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      • Verified Purchase
      Product info on HD website is misleading
      The "Replacement Part List" under "Product Details" is a list of Kohler tanks that this gasket supposedly works with. The list includes K-4421. I have K-4421-CA, and this gasket does not work with that tank. If it's just "-CA" tanks that it doesn't work with, make that clear on the website. If this gasket doesn't work with any K-4421, then K-4421 shouldn't be on the list at all. Kohler and Home Depot should work together to make the information clearer, it's not good enough.
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      Response from Kohler Product ExpertFeb 6, 2023
      Hi Dave, this is Sarah with Kohler Co. I am sorry to hear about the error. The correct gasket for the K-4421 is GP1112256. We are happy to notify the Home Depot web team to review and update their website as needed. Please call our team directly at 1-800-4KOHLER (M-F; 8am-5pm CST) with any questions. Thank you. -Sarah S. Kohler Customer Service
        Arrived on time. Well packaged and complete. Everything...
        Arrived on time. Well packaged and complete. Everything fit properly, went together well and didn’t leak.
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