Very happy with this new sink. Love having porcelain again. Looks great in our new house!
by
Verified Purchase
Recommended
Customer review from kohler.com
Mar 8, 2023
by
Verified Purchase
Feb 8, 2023
This is a beautiful sink, but it is so heavy...
This is a beautiful sink, but it is so heavy that we are having trouble with the countertop (quartz) holding. Plan for lots of undersink reinforcements that could eat into storage space.
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Verified Purchase
Jan 28, 2023
My new KOHLER Undermount sink is functional and absolutely beautiful...
My new KOHLER Undermount sink is functional and absolutely beautiful as well. I couldn’t be more pleased with this purchase!
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Verified Purchase
Nov 15, 2022
Extremely Poor Finish on a Great Sink
Sink installed 3 years ago with low volume usage, protective racks always in place, and no abrasive cleaners used. After 3 years of light use, the bottom of the sink's finish has worn away. Love the sink otherwise but 3 years and the finish is gone, really? My parents sink is 50 years old and is perfect. Another example of manufacturers constant focus of taking costs out of products, and ultimately producing crap products.
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Response from Customer Service Nov 16, 2022
Jim in Colorado, my name is Jessica with Kohler Co. I am sorry to hear of the finish issue you are experiencing with your Riverby sink. We do advise to use Kohler Cast Iron Cleaner to help restore the luster of your sink. The following link is to the Care and Cleaning guide: http://bit.ly/3X6foMW. For additional assistance, please contact our Customer Service team at 1-800-456-4357. We are here to help. - Jessica P. Kohler Customer Service.
Customer review from kohler.com
Nov 9, 2022
I love this sink. It is such a wonderful addition...
I love this sink. It is such a wonderful addition to my new kitchen and very durable. I would highly recommend it to anyone.
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Verified Purchase
Oct 19, 2022
by
Verified Purchase
Sep 12, 2022
All the extras that come with this sink are a real plus!
I have had this sink for about 7 years now, and I still love it! The sink is shiny except for the bottom….seems to have a matte finish. I don’t remember if it was like that when I first had it installed, but it still looks great! I highly recommend!
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Recommended
Customer review from kohler.com
Sep 9, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Sep 2, 2022
Your installer sealed the holes in the sink, but you...
Your installer sealed the holes in the sink, but you still can see them. Not a happy camper!
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Verified Purchase
Aug 27, 2022
The sink was not level, and it took the installers...
The sink was not level, and it took the installers an extra hour to build a stable foothold. I was told it needed to be returned, but I needed the sink to be installed before my cabinets were painted.
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Verified Purchase
Jul 20, 2022
Amazing sink! And so very beautiful!❤️...
Amazing sink! And so very beautiful!❤️
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Verified Purchase
Jul 15, 2022
Gorgeous Sink!
I have installed this sink in both my house and clients homes. It is happy in any decor. It is definitely functional. I love how it has a strainer, cutting board, soaking cup and the protective tray on bottom is great for preventing scratches and useful for drying dishes right in the sink. 10 stars on my book!
by
Verified Purchase
Recommended
Customer review from kohler.com
Jul 5, 2022
Great quality and finish.
I've had this sink for a few weeks now, and it really checks all the boxes. Excellent size, the accessories work excellently, and the clean white enamel + stainless steel matches well with my kitchen. Granite installer said it attached just fine, and the finish is perfectly clean.
by
Verified Purchase
Recommended
Customer review from kohler.com
Jul 1, 2022
by
Verified Purchase
Jun 30, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jun 1, 2022
Outstanding and heavy sink
This sink is incredibly heavy so make sure you have the supports built in to your cabinets. Everyone commented that it was the heaviest sink they have ever seen. However, it is beautiful and amazingly functional! I need a real sink to do heavy duty and it has not disappointed!
by
Verified Purchase
Recommended
May 25, 2022
by
Verified Purchase
Apr 24, 2022
by
Verified Purchase
Apr 20, 2022
by
Verified Purchase
Apr 13, 2022
The sink was delivered without a hitch. The accessories were...
The sink was delivered without a hitch. The accessories were in the box. Still waiting to instal new counters and sink will be installed at the time. Looking forward to seeing it all!
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Verified Purchase
Mar 15, 2022
Love Kohler white sinks. Wish they came with the undermount...
Love Kohler white sinks. Wish they came with the undermount supports. This one is a perfect size for the area I had to work with.
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Verified Purchase
Feb 8, 2022
Wonderful sink - have not had it long enough to...
Wonderful sink - have not had it long enough to say how it stands the time test..... but it is beautiful to look at and functional to use. The single bowl adds plenty of room, and I love and use the accessories (cutting board, colander, and grid with utensil soak) interchangeably. I also use a grid that rolls over the sink to allow me to put clean dishes to dry. I thought I'd miss the double bowl sink I previously had -- but I don't. I have the sink in white and it is beautiful with dark soapstone countertops.
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Verified Purchase
Jan 7, 2022
Love love love this sink! Looks great with my new...
Love love love this sink! Looks great with my new quartz countertops. The only issue I have is that I was unaware that I’d need someone to build a cradle for the sink due to the weight. I still would have bought it, but I would have been able to plan installation better had I known.
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1 found this review helpful
Dec 15, 2021
Beautiful deep sink
We are so happy with our beautiful sink. It's really deep & spacious. And the rack/accessories are a wonderful bonus too! Could not be happier with our purchase! Highly recommended!
by
Verified Purchase
Recommended
Customer review from kohler.com
Nov 17, 2021
Beautiful sink! I had similar Kohler sink for 20+...
Beautiful sink! I had similar Kohler sink for 20+ years. Just upgraded counter tops to quartz and installed the Riverby as an undermount. Love it!
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Oct 28, 2021
Mottled Bottom
We just rebuilt our home after losing it in the CA wildfires of 2018. The sink is less than 6 months old and already the bottom of it stains easily and the enamel has dull mottled spots. The sides are fine. I use gentle cleaning methods so go figure. I have always used Kohler products and been satisfied until now. This sink appears to be prematurely aging.
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Response from 3COct 29, 2021
Hello, this is Keisha with Kohler Co. I am sorry for the issues you encountered with your newly installed Riverby cast iron sink. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. Please contact our customer service at 1-800-456-4537 M-F from 8AM-5PM CST so we may gather more information and work together towards a resolution. We look forward to hearing from you! – Keisha L., Kohler Customer Service