This sink was significantly gouged coming out of the box - with NO shards inside so it had to have been packed this way at the factory. Awful! I don't have the luxury of returning it now because the install crew are here. Fortunately it can be an under-mount but that is now plan B. I had expected better from Kohler...
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Response from Kohler Product ExpertDec 12, 2023
Carrie, this is Sarah with Kohler Co. I am truly sorry to hear your Iron Tones sink arrived damaged. This is not at all what you should expect when you purchase a quality Kohler product. We would love to connect with you directly to learn how we can help. Please email our team at KohlerCustServ@kohler.com. Sincerely, Sarah S. Kohler Customer Service
Jul 12, 2023
Enamel rubs off even with gentle use
I bought this for a prep sink, so it gets used gently. Enamel started rubbing off after less than 1 year. Too bad because it looked great at first.
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Response from Customer Service Jul 13, 2023
Hello Camille, my name is Kassi with Kohler Co. I am sorry for the issues you encountered with your Iron/Tones sink. As the manufacturer, we are very interested in providing consumers with a quality product that delivers the expected performance. Anytime we hear of issues encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. Please contact our customer service team at 800-456-4537 M-F from 8AM-5PM CST so we may gather more information and find a resolution for you. We look forward to hearing from you soon! -Kassi D., Kohler Customer Service
Customer review from kohler.com
May 4, 2023
Beautiful Porcelain Sink
Love the sink. Very good quality. Arrived in one piece. Packed nice and safe. For a 24 inch sink it’s quite large. Worth the high price, I think. I could have gone cheaper but I would have gotten less quality.
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Verified Purchase
Recommended
Aug 3, 2020
Poor Quality
I brought the sink last year, not even a year, one of corner is already chipped off. I’m not a heavy duty user, I barely cook, so I was shocked about the quality. It’s not simple just to remove the sink and replace with a new one, plus risk of ruin the countertop. I would suggest to consider the quality before purchase this sink
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Response from Kohler Product ExpertAug 5, 2020
Hi Kari, my name is Sarah with Kohler Co. I'm sorry to hear your Iron Tones cast iron sink is chipped. Kohler Co. warrants the enameled cast iron component of kitchen, entertainment or utility sinks manufactured after April 29, 2008 to be free of defects in material and workmanship during normal residential use for as long as the original consumer purchaser owns his or her home. Kohler Co. further warrants that the enameled cast iron component of the product will not chip, crack or burn for as long as the original consumer purchaser owns his or her home. We would like to connect with you to help. Could you please a photo of the chipping to KohlerCustServ@kohler.com? We look forward to helping you soon! -Sarah S. Kohler Customer Service
Aug 27, 2014
Nice sink
Looks great. Good size sink. Looks good with my new counter.
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DIY
Verified Purchase
Recommended
3 found this review helpful
Apr 5, 2014
Very nice sink
KOHLER has always been our first choice. This sink is perfect for a kitchen that has limited space,.. Deep enough to hold a sink of dishes. Perfect for washing everything!
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Verified Purchase
Recommended
4 found this review helpful
May 22, 2024
Beautiful sink! Exceeded my expectations!
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Verified Purchase
May 1, 2024
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Verified Purchase
Mar 21, 2024
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Verified Purchase
Jan 3, 2024
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Verified Purchase
Nov 29, 2023
Beautiful finish and the lower saddle makes all big pans easier to wash! We had ordered two of these sinks 4 weeks apart from our local plumbing supply and both came broken. We ordered the one we have from Home Depoy the night before it was delivered in perfect condition! Love iy
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Verified Purchase
Nov 11, 2023
It arrived broken. I returned it and picked a stainless steal one instead.
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Verified Purchase
Nov 8, 2023
The sink is extremely well made. Met all expectations
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Verified Purchase
Sep 27, 2023
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Verified Purchase
Aug 16, 2023
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Verified Purchase
Apr 13, 2023
Love it! Beautiful! Perfect demensions!...
Love it! Beautiful! Perfect demensions!
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Verified Purchase
Mar 29, 2023
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Verified Purchase
Dec 21, 2022
Beautiful sink!
Beautiful sink! High quality and the Sea Salt finish is gorgeous. Very happy with this purchase.
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Verified Purchase
Recommended
Dec 14, 2022
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Verified Purchase
Sep 9, 2022
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Verified Purchase
Jul 18, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jun 15, 2022
No yet installed but sink is well constructed with no...
No yet installed but sink is well constructed with no obvious flaws. I expect it to perform well when the remodel is completed.
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Verified Purchase
Dec 23, 2021
Beautiful and elegant -- this sink exceeded my expectations. I...
Beautiful and elegant -- this sink exceeded my expectations. I love it and I think makes my new kitchen really shine.
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Dec 6, 2021
We just installed our sink, we are very happy with...
We just installed our sink, we are very happy with it, perfect size.
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Oct 30, 2021
The only type of sink I ever want
We did a kitchen countertop upgrade. The previous gold/yellow sink was the same configuration with a smaller sink on one side (the left), larger sink on the right. I was extremely happy to discover that Kohler (still) makes this! I can use the smaller side to defrost/soak vacuum-packed fish, meats or to wash small items. Cookie sheets and over-large pans fit easily overlapping the larger sink because of the lowered sink divider. Deep pots and everything else wash up beautifully in the larger sink. I've had it for about a year. It gets used plenty and it still looks brand new. Nothing negative to say about it. Spendy, yes, but if you want a quality and user-friendly sink with zero regrets, this Kohler sink is the best!
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Recommended
Oct 19, 2021
Perfect sink for our kitchen. I like the asymmetrical division...
Perfect sink for our kitchen. I like the asymmetrical division of the bowls — the larger one is great for oversized pots and pans. It was a much-needed upgrade!
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Sep 24, 2021
Fits pots and pans perfectly...
Fits pots and pans perfectly
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Sep 22, 2021
Beautiful Kohler kitchen sink!...
Beautiful Kohler kitchen sink!
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Aug 28, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Jul 25, 2021
Nice Looking but....
Every time I wash any metal object in the sink, it leaves a mark. I then have to use baking soda or something similar to clean the marks off. Too much trouble for me. I need a sink to be utilitarian not "pretty".
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Response from Kohler Product ExpertJul 26, 2021
Hi JHM, this is Sarah with Kohler Co. I'm sorry to hear you are having trouble cleaning metal marks from your Iron Tones cast iron sink. Pot marks originate from metal objects (most commonly aluminum cookware) striking the enameled surface. Pots, pans, and utensils may leave metal marks on a sinks surface because the thick layer of fire-polished enamel is harder than cookware. The pot marks look like scratches, but they do not penetrate the enameled surface. To clean, apply a small amount of Kohler Cast Iron Cleaner (https://bit.ly/3735nHK) to the marks. Use a soft cloth or cork to gently rub the marks away. Please email us at KohlerCustServ@Kohler.com for additional assistance. Sincerely, -Sarah S. Kohler Customer Service