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Customer Reviews for JELD-WEN 31.5 in. x 40.5 in. V-2500 Series White Vinyl Double Hung Window with Colonial Grids/Grilles

Internet #205663940

Model #THDJW144400991

Store SKU #1001100131

  • White vinyl double hung window includes removeable nail fin frame
  • Double hung window comes with energy efficient Low-E 366 glass
  • Includes accidental glass breakage warranty

Customer Reviews

  • 4.2
    out of 37 reviews
  • 67% recommend this product
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Showing 1-30 of 37 reviews
Did the job nicely. Easy to install and looks great....
Did the job nicely. Easy to install and looks great.
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  • Verified Purchase
Nice windows, easy installation with fins. Happy with results...
Nice windows, easy installation with fins. Happy with results
by
  • Verified Purchase
The packaging for this window was really great. I was...
The packaging for this window was really great. I was worried about shipping damage, but they had the window in a box inside a wood box. It did take quite a while to be shipped, but probably due to covid. Window was easy to install, really happy with is so far. This will be the window's first winter, so we shall see how it goes. Overall pretty pleased.
by
  • Verified Purchase
by
  • Verified Purchase
Exactly what I ordered. Easy to install. Wish the 39.5...
Exactly what I ordered. Easy to install. Wish the 39.5 x 59.5 would come back in stock.
by
  • Verified Purchase
Perfect Packaged like nothing we ever saw before...totally secure...
Perfect Packaged like nothing we ever saw before...totally secure
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Response from YourJELD-WENTeamNov 11, 2020
Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
  • Verified Purchase
Works great, looks great. I'm a DIY guy and found...
Works great, looks great. I'm a DIY guy and found the online instructions to be very helpful in installing them. I bought 5 of these windows to replace old aluminum ones. The removal and prep were the most work. The Jeld-Wen were ordered as replacement windows but, came with nail fins. I was instructed by the maker that the fins could be cut away for installation as replacements. However I decided to remove the outer siding and install them as new windows, which worked better for my application. Just one problem, one screen came damaged. Along one edge of the frame the screen has been cut by the process to roll in the rubber bead to hold the screen. I would buy again.
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Response from YourJELD-WENTeamNov 16, 2020
Thank you for taking the time to provide this review. We appreciate your feedback Jeldwen
  • Verified Purchase
1 found this review helpful
Looks great, easy to install, would buy again...
Looks great, easy to install, would buy again
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Response from YourJELD-WENTeamNov 17, 2020
Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
  • Verified Purchase
Installed nicely. Works fine. Looks good. So far no...
Installed nicely. Works fine. Looks good. So far no problems.
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  • Verified Purchase
I love the Jeld-wen products. I have replaced windows and doors and have been completely satisfie...
I love the Jeld-wen products. I have replaced windows and doors and have been completely satisfied each time with both the quality and the price.
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  • Verified Purchase
  • Recommended
Not sure who or how this window was inspected. The window does not lock, sashes didn't close due...
Not sure who or how this window was inspected. The window does not lock, sashes didn't close due to too much excess vinyl.....Overall not what someone would expect when ordering a window from a company with expectations as Jeld-Wen. I hope they will reach out to us for a fulll refund and to return this window. We can not use it or install it.
by
  • Verified Purchase
1 found this review helpful
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from YourJELD-WENTeamJul 22, 2020
Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
  • Verified Purchase
This was the closest I could find to a 48 w x 74 t window for a 1900 built house. Had to reframe...
This was the closest I could find to a 48 w x 74 t window for a 1900 built house. Had to reframe the windows but they worked great.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Easy to install, good quality...
Easy to install, good quality
by
  • Verified Purchase
Easy install Customer very satisfied...
Easy install Customer very satisfied
by
  • Verified Purchase
Way better than I expected!! Great window....
Way better than I expected!! Great window.
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
Excellent window, easy to install...
Excellent window, easy to install
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Response from YourJELD-WENTeamMay 8, 2020
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
  • Verified Purchase
Good quality window easy to install....
Good quality window easy to install.
by
Response from YourJELD-WENTeamApr 22, 2020
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from YourJELD-WENTeamMar 5, 2020
Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
  • Verified Purchase
Yes, installed nicely. So far it performs as expected. ...
Yes, installed nicely. So far it performs as expected.
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Response from YourJELD-WENTeamMar 3, 2020
Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
  • Verified Purchase
Good quality vinyl window. It was no problem to install in the specified rough opening and it loo...
Good quality vinyl window. It was no problem to install in the specified rough opening and it looks great.
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Response from YourJELD-WENTeamApr 14, 2020
Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
  • DIY
  • Verified Purchase
  • Recommended
Jeld-Wen makes great products this window is definitely top quality, looks great installed and I ...
Jeld-Wen makes great products this window is definitely top quality, looks great installed and I would definitely recommend Jeld-Wen windows.
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Response from YourJELD-WENTeamJan 4, 2019
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
  • Verified Purchase
  • Recommended
Poor quality compared to the Certainteed brand window it replaced....
Poor quality compared to the Certainteed brand window it replaced. Hardware frame, finish on seams and string operated balance system all of lesser quality. Will be looking for a more suitable replacement. $300 lesson to not buy windows online.
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Response from YourJELD-WENTeamApr 9, 2020
Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
  • Verified Purchase
1 found this review helpful
Yeah, I just bought 2 windows, 2 times-separate orders. I used them on my older home (built in th...
Yeah, I just bought 2 windows, 2 times-separate orders. I used them on my older home (built in the 1930s) as replacement windows. I don't have a lot of experience installing windows so for the first set I tried to follow the installation guide; they are some of the worst instructions I've ever seen. Putting my granddaughter's doll house together on Christmas Eve was easier. That took until daybreak and I barely made it; she was running down the stairs as I put the last roof puzzle piece on. The problem is that Jen Weld has one set of instructions that cover every window and style they make. They just tell you to jump back and forth skipping or adding steps as you go along, according to the model number you bought. Even if you go online to try for specific manuals, they are the same exact instructions that are shipped. In addition, the guide tells you to use parts that are not included with the product, so you spend a bunch of time trying to figure out if the parts are supposed to be provided with the model you bought, or if you can just skip ahead and forget those parts. I asked the Home Depot guy if he had any of those parts for sale and he said no. I just jury-rigged solutions from my shop to get by-like I always do. The first installation of 2 windows took 2 days! If I was doing this on a job site, I would have to fire myself (I'm self employed.) The second ones I just threw the instructions out. Only took a few hours. The windows are kinda cheap for the price too. Also, I see they just raised the price yesterday by $15 per window! You would think that charging so much, they could make separate instructions for each product-at least on their website. One more thing; the screens on the second set don't match so the windows look different from the street. Not a big deal on an old house, but I'm done buying these. I need 14 more windows-hope I can find my sizes.
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Response from YourJELD-WENTeamApr 9, 2020
Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
    2 found this review helpful
    nice windows they don't go up and down as easily...
    nice windows they don't go up and down as easily as I would like but hey they are 6foot by 4 foot .Big ol' windows.
    by
    Response from YourJELD-WENTeamSep 26, 2018
    JELD-WEN truly appreciates your feedback. Knowing that we’ve served you well strengthens our resolve to improve daily. Thank you for taking time to share your generous and encouraging words. Jeldwen
    • Verified Purchase
    window appearance is not suitable for inside home, maybe \OK for garage or shed use.
    window appearance is not suitable for inside home, maybe \OK for garage or shed use.
    by
    Response from YourJELD-WENTeamApr 9, 2020
    Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
    • Verified Purchase
    Window is of very poor quality and is difficult to...
    Window is of very poor quality and is difficult to close after install.
    by
    Response from YourJELD-WENTeamSep 19, 2017
    Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days. Jeldwen
    • Verified Purchase
    3 found this review helpful
    I installed a number of side by side windows of the same dimensions and the size inconsistency of...
    I installed a number of side by side windows of the same dimensions and the size inconsistency of these new windows stood out. I expected their quality control to be better.
    by
    Response from YourJELD-WENTeamAug 15, 2017
    Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
    • Verified Purchase
    3 found this review helpful
    Showing 1-30 of 37 reviews