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Customer Reviews for JELD-WEN 23.5 in. x 35.5 in. V-2500 Series White Vinyl Left-Handed Sliding Window with Colonial Grids/Grilles

Internet #205817733

Model #THDJW138500049

Store SKU #1001236117

  • White vinyl sliding window includes removeable nail fin frame
  • Vinyl sliding window comes with energy efficient Low-E glass
  • Includes accidental glass breakage warranty

Customer Reviews

  • 4.5
    out of 53 reviews
  • 93% recommend this product
Filter by:
Showing 1-30 of 53 reviews
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from YourJELD-WENTeamApr 1, 2020
Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
  • Verified Purchase
Perfect size and uee
Perfect size and uee
by
Response from YourJELD-WENTeamMar 5, 2020
Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
  • Verified Purchase
  • Recommended
Easy to install ...
Easy to install
by
Response from YourJELD-WENTeamMar 27, 2020
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
  • Verified Purchase
Pretty easy to install and they look and work great!
Pretty easy to install and they look and work great!
by
Response from YourJELD-WENTeamAug 29, 2019
Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
  • Verified Purchase
  • Recommended
Top quality window. Very smooth and solid. ...
Top quality window. Very smooth and solid.
by
Response from YourJELD-WENTeamJul 26, 2019
Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
  • Verified Purchase
3 Star Review
Rating provided by a verified purchaser
by
Response from YourJELD-WENTeamMay 29, 2019
Thank you for taking the time to provide this review. We appreciate your feedback. If you have additional information you’d like to share, please contact us at 800.535.3936. Jeldwen
  • Verified Purchase
4 Star Review
Rating provided by a verified purchaser
by
Response from YourJELD-WENTeamMay 2, 2019
Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
  • Verified Purchase
very good product and a good price
very good product and a good price
by
Response from YourJELD-WENTeamApr 3, 2019
JELD-WEN truly appreciates your feedback. Knowing that we’ve served you well strengthens our resolve to improve daily. Thank you for taking time to share your generous and encouraging words. Jeldwen
  • Verified Purchase
  • Recommended
4 Star Review
Rating provided by a verified purchaser
by
Response from YourJELD-WENTeamMar 7, 2019
Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
  • Verified Purchase
Looks great
Looks great
by
Response from YourJELD-WENTeamFeb 27, 2019
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
  • Verified Purchase
  • Recommended
The windows were very easy to install, and the quality...
The windows were very easy to install, and the quality of the windows was more than I expected.
by
Response from YourJELD-WENTeamAug 8, 2018
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
  • Verified Purchase
Absolutely no packaging around the window! Ordered the window to...
Absolutely no packaging around the window! Ordered the window to store, it arrived quicker than expected, A+. Picked it up and there was zero packaging around it to protect it! The nailing flange was bent in a corner, rounded in another from being dragged.Overall the window was in good shape though!
by
  • Verified Purchase
1 found this review helpful
We have put in a few of these windows. The...
We have put in a few of these windows. The windows are very nice, they open and slide good, very attractive. We did have an issue with one window, where the latch was off center from where it locks but it was easy to move and it’s good. I would recommend.
by
  • Verified Purchase
1 found this review helpful
On-Line description stinks. Are the windows double pane? Is triple pane available? . Are they ar...
On-Line description stinks. Are the windows double pane? Is triple pane available? . Are they argon filled? ie - What the are they?
by
Response from YourJELD-WENTeamJun 7, 2018
Thank you for your feedback. JELD-WEN is sorry to hear that your expectations were not met. We consider customer service to be a top priority, and we take your comments seriously. Thank you for bringing this to our attention, we are always looking for opportunities to improve and will forward this feedback to the appropriate representative. The questions listed in this product review are covered in the details section of this product description on www.homedepot.com. This window is double-pane also known as insulated glass with argon gas-filled space between the glass. If you are interested in other glazing options such as triple pane insulated glass units some may be regionally available to you. If you are interested, please consider visiting a Home Depot store near you. In the store you may ask a millwork associate to quote and order what you may like. Jeldwen
    Easy install, nice vinyl window....
    Easy install, nice vinyl window.
    by
    Response from YourJELD-WENTeamApr 9, 2020
    Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
    • Verified Purchase
    No packaging at all so all the frames are scratched...
    No packaging at all so all the frames are scratched and leave the windows are very dirty.
    by
    Response from YourJELD-WENTeamOct 2, 2017
    Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. Please return the damaged product to the nearest Home Depot/Lowe’s as soon as possible so an associate may assist by processing a new order on your behalf. If you have additional information you’d like to share, please contact us at 800-535-3964. Jeldwen
    • Verified Purchase
    2 found this review helpful
    it came in good condition. The instruction booklet was decent....
    it came in good condition. The instruction booklet was decent. I did have small amount of trouble trying to figure out some of the steps.
    by
    Response from YourJELD-WENTeamSep 14, 2017
    JELD-WEN sincerely appreciates the time you took to provide this response. Your comments encourage and inspire us as we strive to better serve our customers. Thank you again for sharing with us your experience. Jeldwen
    • Verified Purchase
    Appears to be excellent quality window, arrived sooner than initially...
    Appears to be excellent quality window, arrived sooner than initially quoted. Complete installation instructions, and it was fairly easy to do.
    by
    Response from YourJELD-WENTeamApr 9, 2020
    Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
    • Verified Purchase
    happy w/ new window, some one else put it in...
    happy w/ new window, some one else put it in for me. Just right for narrow space. '
    by
    Response from YourJELD-WENTeamAug 23, 2017
    JELD-WEN truly appreciates your feedback. Knowing that we’ve served you well strengthens our resolve to improve daily. Thank you for taking time to share your generous and encouraging words. Jeldwen
    • Verified Purchase
    the window was special order and arrived about 3 weeks after when they shipped it it wasnt latch...
    the window was special order and arrived about 3 weeks after when they shipped it it wasnt latched and the window sliding back and forth in the box resulted in a broken latch on a good note home depot made it right and replaced the latch
    by
    Response from YourJELD-WENTeamApr 29, 2020
    Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
    • Verified Purchase
    • Recommended
    1 found this review helpful
    I did have the window shipped to my home. It was well crated for transit, but I discovered two pr...
    I did have the window shipped to my home. It was well crated for transit, but I discovered two problems that I do not believe were the result of shipping damage. A top inside corner of the window's frame was cracked, but the crack while able to be pulled open did not extend to the exterior side of the frame. I chose to not return the window, and secured the crack with super glue. I thought it was not problematic enough to go through the return shipment and was eager to get the window installed. The other problem was with the window's screen. It was missing one of the spring clips that hold it secure in the frame, and the screen fabric was loose along one side of the frame. I reported this to Customer Service. A Jeld-Wen rep contacted me, and a replacement screen was shipped and arrived promptly. I believe the damage to both the window and the screen occurred prior to packing/shipping and was simply overlooked in Home Depot's quality control process. Even though I chose to not return the item, I do believe a product at this price point should have been more closely inspected before crating and shipping.
    by
    • Verified Purchase
    • Recommended
    3 found this review helpful
    Delivered in good shape and on time. Easily installed.
    Delivered in good shape and on time. Easily installed.
    by
    Response from YourJELD-WENTeamMar 8, 2017
    We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
    • DIY
    • Verified Purchase
    • Recommended
    Window
    I purchased the window for my kitchen, the first one wasn't pack very well and had to be reorder it's a long wait!! But I love the look it gives my kitchen view.
    by
    Response from YourJELD-WENTeamApr 9, 2020
    Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
      • Recommended
      1 found this review helpful
      Showing 1-30 of 53 reviews

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      New Construction, Replacement

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      Glazing Type

      Double-Pane

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      Double-Pane

      Features

      Argon Gas Filled, Integrated Nail Fin

      Argon Gas Filled, Integrated Nail Fin

      Argon Gas Filled, Integrated Nail Fin

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      Frame Material

      Vinyl

      Vinyl

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      Width (in.) x Height (in.)

      23.5 x 35.5

      23.5 x 35.5

      23.5 x 35.5

      35.5 x 47.5