The doors are great my contractor was impressed on the nice the Insulation was not complicated an...
The doors are great my contractor was impressed on the nice the Insulation was not complicated and the doors well-made nice solid doors the only negative thing was Home Depot ordering in bed communication they sent the doors back from the store and then we had to wait even longer to receive the doors not happy with the way to Home Depot and all the ordering of the doors
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Verified Purchase
Recommended
Feb 18, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jan 9, 2021
Solid door with a hotel like feel... Very nice product.
Solid door with a hotel like feel... Very nice product.
by
Verified Purchase
Recommended
Jan 9, 2021
It is of very good quality. Heavy and solid well made door
It is of very good quality. Heavy and solid well made door
by
Verified Purchase
Recommended
Dec 19, 2020
It came out exactly how I wanted it. Or even better. I’m so happy with this product. My contracto...
It came out exactly how I wanted it. Or even better. I’m so happy with this product. My contractors said it was so easy to install as well.
Pictures do not do it justice. I usually don’t do a lot of reviews except if I’m super impressed or super disappointed but this totally uplifted the appearance of my bedrooms while serving as a standing mirror as well. In this case I’m super impressed.
I highly recommend
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Recommended
Jul 21, 2020
Style and quality was as expected. See pictures for quality.
Style and quality was as expected. See pictures for quality.
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4 found this review helpful
Nov 20, 2019
Door set is solidly built, very heavy. Tracks are heavy gauge aluminum, easy to cut to length. If...
Door set is solidly built, very heavy. Tracks are heavy gauge aluminum, easy to cut to length. If they came painted glossy white instead of light gray they would match bright white of doors and other trim. Overall they look good. NOT cheap for 2 slabs of melamine covered MDF, some glass and 2 pieces of aluminum track, though.
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Recommended
Oct 15, 2019
These doors look beautiful. We had bifold doors that falling...
These doors look beautiful. We had bifold doors that falling off the track these are a huge upgrade. we thought we were going to have to trim them because our closet opening is only 79.5” but the carpenter was able to adjust them without cutting anything off!
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Verified Purchase
Sep 23, 2019
I have had these doors for over a year now and I love them. They are beautiful and heavy duty. ...
I have had these doors for over a year now and I love them. They are beautiful and heavy duty. My contractor said that they were a little difficult to install due to the weight of the doors. They are not flimsy and they look very high end.
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Recommended
Mar 20, 2018
These door are very nice and high end looking. Much better than the ones sold in the store. Be ...
These door are very nice and high end looking. Much better than the ones sold in the store. Be aware, they are very, very heavy. They were delivered on a large wooden pallet. Takes two people to handle these heavy doors.
by
Verified Purchase
Recommended
3 found this review helpful
Dec 19, 2017
Nicely made & engineered. Easy to install and adjust. A few chips on insides of doors. may have r...
Nicely made & engineered. Easy to install and adjust. A few chips on insides of doors. may have returned if they weren't so heavy & awkward. Would suggest that upper track be made out of brown aluminum for doors of color with trim options so the bright aluminum is not revieled.
by
Verified Purchase
Recommended
2 found this review helpful
Nov 6, 2017
My first review was approved and posted for a short time then disappeared, 2nd try... First, be ...
My first review was approved and posted for a short time then disappeared, 2nd try... First, be aware they are heavy as others have noted. Also as noted in the description they are not finished so sanding, staining and/or coating will be required. We didn't receive any screws or instructions with the doors, however that may be due to the Home Depot partially unpacking them before I picked then up at my local store, a minor but irritating thing for this much $$. The veneer along the edges was poorly glued, I had to re-glue the ends to prevent further delamination. The tracks are bright silver aluminum, it would be better if they were a bronze color to better match the wood, the tracks really look out of place. On the top track the cheap stick on veneer was poorly placed so you can see bits of the silver track along the edge. A better solution would be to include a 1 piece veneer for the customer to install as it would hide the joint in the track and allow the customer to install it better as they would care about the appearance. The roller assemblies are not flush on the door, the brackets are about 3/8" from the door and the screws are no where near straight (see the picture). The finger holes to open the doors are just cheap stamped steel, I'm sure they will corrode over time. Overall, for this much money I expected a better product and am disappointed.
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Response from Brand Product ExpertAug 21, 2018
Dear JimB, All our doors are shipped with all the appropriate hardware, screws, and instructions. You did note that the doors were partially opened by the store so I can image that's is where it all went missing we certainly could have sent you a new set quickly. The track color is also clearly stated so I'm not sure what else we can do there. I am disappointed to hear about the quality issues like the edge banding and the track veneer and perhaps there is something we can still do there if they are not performing well. The roller assemblies have a lifetime warranty and you can rest assured the finger holes will not corrode unless they are in a marine environment where everything corrodes. We are sorry you are disappointed if you need additional service for any of the issues you have please reach out to us at 631-414-7725 or sales@paniflex.com and let us try to make you a satisfied customer. Thank you.
13 found this review helpful
Mar 7, 2017
First doors that were delivered were packaged poorly resulting in cracked glass and scratches on ...
First doors that were delivered were packaged poorly resulting in cracked glass and scratches on the other two doors. The second set that was delivered was in great condition and look nice in the room. The doors are heavy and look great.
by
Verified Purchase
Recommended
11 found this review helpful
Aug 7, 2016
Not like picture.
I ordered from the photo and it didn't have finger hole knobs. It came with 2 round knobs that I will have a hard time finding something to cover them. According the picture the glass is not beveled and is routed into the door. It is not. The glass is beveled and it's stuck on the front of the MDF slab. Lastly we are not novices and when following the directions the door hangs 5/8 out of plumb.
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Response from THD-CSAug 16, 2016
Dear Valued Home Depot Customer, we have reached out to the manufacturer and their reply is. "I have read your review and wanted to point out that the very first bullet in the product description explains that the mirror is beveled as well as the fact that it is surface mounted. I am sorry that you did not realize this but I am not sure how to make it any clearer then the below bullet.
* Please note that the mir-mel mirror is surface mounted to a solid MDF panel, although beveled on all sides to ease toward the panel, you will see the edge of the mirror from the side”
4 found this review helpful
Mar 6, 2015
Lower quality than I expected
Fascia (head rail cover) was in 2 parts with a gap. Hardware was not installed properly, glue residue on back of the door. Decent to slide, maybe due to weight (heavier wood than many) but harder than expected. Had a pro install.
They are replacing the fascia, but a few calls to get there.
Home Depot folks were very helpful.
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Response from Brand Product ExpertAug 22, 2017
Dear new owner, We are very sorry about the two piece fascia, all of our 72" doors should be shipped with a one piece fascia. We did of course quickly send out the correct part. There is a care and use sheet included with the product and on the website that recommends spraying the wheels and or hinges with a silicon or teflon based lubricant. Because it gets messy in the packaging and gets on customers during installation we do not apply before installation. While the doors will slide perfectly without this they do work better when lubricated.
Verified Purchase
7 found this review helpful
Apr 17, 2024
by
Verified Purchase
Mar 6, 2024
Beautiful doors, exactly what I was looking for
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Verified Purchase
Feb 14, 2024
Heavy doors, need two for install
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Verified Purchase
Dec 18, 2023
They are not worth the money that I paid for them. A lot of installation issues. Also, the trim on top doesn't cover the middle door silver inner rail. You can see the silver rail against the dark color. Also, the espresso color is not espresso.
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Response from Brand Product ExpertDec 19, 2023
Dear Not Worth it, We are sorry you are disappointed. We've been making and selling this door in the USA since 1957 and we stand behind our products. If you would like to speak directly to us please call us at 631-414-7725 or Sales@CustomDoorandMirror.com and we would be happy to see if there is something we can do to make you a more happy and satisfied customer and maybe change your review. Thank you. Doug. Sales Manager.
Verified Purchase
Oct 4, 2023
The door is super heavy.. the track system come in 2 pieces and dose not line up.. The door manufacture. Customer service is rude.And charged me $200 more for the correct track system… Don’t recommend buying this door
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Verified Purchase
1 found this review helpful
Sep 20, 2023
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Jun 1, 2023
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Verified Purchase
May 17, 2023
Better than expected. Really like the quality of these doors...
Better than expected. Really like the quality of these doors
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Verified Purchase
Mar 8, 2023
Able to install myself and looks great....
Able to install myself and looks great.
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Verified Purchase
Feb 22, 2023
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Verified Purchase
Jan 11, 2023
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Verified Purchase
Sep 9, 2022
They are nice, except for one thing...the mirrors are glued...
They are nice, except for one thing...the mirrors are glued to the outside of the panels. Hard to tell from the pictures, and it does look wrong. Not terrible, but wrong. But, since it took over three months from the time we placed our order to receive them, we just needed closet doors in our foyer. Not worth returning and starting over.
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Verified Purchase
Jul 22, 2022
Very disappointed!! Had no instructions and did not come with...
Very disappointed!! Had no instructions and did not come with screws and kit to put together. Looks like it was previously purchased and attempted to assemble. Rollers were already screwed on and were not properly assembled to the door!! I already had to pick up from store now it's a hassle having to return! Would not recommend!!
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Verified Purchase
1 found this review helpful
Jun 9, 2022
Cheap MDF door slabs, noisy track wheels on the bottom....
Cheap MDF door slabs, noisy track wheels on the bottom. Most screws came loose. Not worth the money.
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Response from Brand Product ExpertJul 19, 2022
BFNY, We are sorry you are disappointed in our product. We clearly state these are MDF doors with a mirror mounted to the face. Noisy track and wheels doesnmt sound right either you may have a warranty issue we can resolve. Please reach out to us by email at Sales@CustomDoorandMirror.com or 631-414-7725 if there is something we can do to make you one of our more than a million happy customers. Thank you.