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Customer Reviews for Home Decorators Collection Hampton Harbor 23 in. W x 13 in. D x 68 in. H Brown Freestanding Linen Cabinet

Internet #204334968

Model #BF-21893-SQ

Store SKU #1002953794

  • Linen cabinet has 2 adjustable shelves, 3 drawers and 1 door
  • Complete your bathroom with the entire Hampton Harbor Collection
  • Available exclusively at The Home Depot

Customer Reviews

  • 3.4
    out of 443 reviews
  • 64% recommend this product
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Showing 1-30 of 443 reviews
This cabinet is tiny- you cannot fit anything in the...
This cabinet is tiny- you cannot fit anything in the drawers- predrilled holes make the cabinet look cheap if you don’t use al the shelving and when the product was completely built there were no hinges in packaging to install the door.
by
Response from ChinshuNov 21, 2019
Hi Heidi, thank you for the feedback and taking the time to review. Please feel free to contact us at hd_care@gbtcorporation.com for the missing hinges. Thank you. Chinshu
  • Verified Purchase
1 found this review helpful
A lot smaller than I thought...not worth the money ...
A lot smaller than I thought...not worth the money
by
  • Verified Purchase
It looks nice but the wood in the drawers split...
It looks nice but the wood in the drawers split really easily when the screws were tightened.
by
  • Verified Purchase
Overall a decent product. Assembly was a couple hours and made harder by the fact that one of the...
Overall a decent product. Assembly was a couple hours and made harder by the fact that one of the shelves was drilled upside down so I could only use two of the drawers. The drawers are very, very small and not much good for anything. Otherwise, not bad. It fit nicely in the corner and holds a few towels and other bathroom items. Would probably not buy again especially since there seems to be no quality control wherever this thing was made.
by
Response from ChinshuOct 31, 2019
Hi bob, thank you for taking the time to review and for the feedback on assembly, functionality, and quality. Chinshu
  • Verified Purchase
  • Recommended
4 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
The style is beautiful and the quality for the price...
The style is beautiful and the quality for the price is great!
by
  • Verified Purchase
it was missing the final piece “z” to put the...
it was missing the final piece “z” to put the door on. There was no way to get that one piece: I had to reorder the whole cabinet, have it sent to the nearest Home Depot, go there (1hour away) have them open , give me the little part. You need a way to be able to get the missing item.
by
  • Verified Purchase
1 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
This was the MOST frustrating purchase ever! the 1st one...
This was the MOST frustrating purchase ever! the 1st one I purchased was missing the hinge to attach the door to the frame. I called to get the missing piece but I was told I had to purchase a new cabinet, use that piece and return the old cabinet. The new cabinet also didn't have that piece!
by
Response from ChinshuOct 16, 2019
Hi Alyssa, thank you for taking the time to review, we appreciate it. Please feel free to contact us at hd_care@gbtcorporation.com. We will do our best to assist you and arrange for replacement parts to be sent out to you. Thank you. Chinshu
  • Verified Purchase
1 found this review helpful
ordered TWO of these. neither one had hinges for...
ordered TWO of these. neither one had hinges for door. customer care said they can no longer get hinges. so why ship product without them? very disappointed and disgusted! I am now trying to find these specialized hinges elsewhere. Home depot does not stock them in the store, either. have cabinet with no door at this point.
by
Response from ChinshuOct 3, 2019
Hi Bonnie, thank you for taking the time to review, we appreciate it. Please feel free to contact us at hd_care@gbtcorporation.com. We will do our best to assist you and arrange for replacement parts to be sent out to you. Thank you. Chinshu
  • Verified Purchase
1 found this review helpful
missing parts will not be replaced
Putting this together was easy, customer support was kind and respectful. This piece was missing a small part ( the door hinge). Customer support informed me. The company does not send out replacement parts. I was told to disassemble the unit and return it to the store
by
Response from ChinshuSep 26, 2019
Hi unhappy, thank you for taking the time to review, we appreciate it. Please feel free to contact us at hd_care@gbtcorporation.com. We would be glad to send you a new replacement door hinge. Thank you. Chinshu
    1 found this review helpful
    We love the cabinet, we hate that we did...
    We love the cabinet, we hate that we did not get they hinges for the bottom door. We have ask the hinges to be sent to us,but I was told I have to take the whole cabinet back and I will be sent a new cabinet. No thank you,please send me the hinges.Thank you!
    by
    Response from ChinshuSep 26, 2019
    Hi Mata, thank you for the feedback and taking the time to review, we appreciate it. Please feel free to contact us at hd_care@gbtcorporation.com. We would be glad to send you a new replacement hinge. Thank you. Chinshu
    • Verified Purchase
    Easy to assemble and it turned out beautiful. My husband was impressed I put it together!
    Easy to assemble and it turned out beautiful. My husband was impressed I put it together!
    by
      • Recommended
      Don't buy this. It's very cheap and poor quality and very difficult to assemble. We are plannin...
      Don't buy this. It's very cheap and poor quality and very difficult to assemble. We are planning to return.
      by
      Response from ChinshuSep 20, 2019
      Hi ReviewNC, if you would like to support for this item, please email hd_care@gbtcorporation.com, thank you. Chinshu
        Husband assembled the cabinet. It was easy but time...
        Husband assembled the cabinet. It was easy but time consuming. It fits perfectly in the corner of my dining room. Very pleased.
        by
        • Verified Purchase
        perfect fit
        i love this item very well put together and i also order another not only for the bathroom but my room
        by
          • Recommended
          gray corner cabinet
          very nice fit perfect in the bathroom corner don't take too much room either but they left a couple pieces out and only sent one
          by
          Response from ChinshuSep 10, 2019
          Hi Sonya, thank you for taking the time to review, appreciate it very much. If you are missing any parts, you are welcome to contact the manufacturer at hd_care@gbtcorporation.com. We would be glad to send replacement parts to you. Chinshu
            • Recommended
            Not that difficult in putting this beautiful piece together-just follow the instructions. Corner ...
            Not that difficult in putting this beautiful piece together-just follow the instructions. Corner piece, great quality, and looks great. Pottery Barn & Ikea can't compare to this piece!
            by
            • Verified Purchase
            • Recommended
            The instructions to assemble the cabinet were very clear and...
            The instructions to assemble the cabinet were very clear and concise. All the parts were clearly labeled and all matched up with the instructions. The unit is sturdy except for the bottom door of the unit. We are pleased with the look overall.
            by
            • Verified Purchase
            Materials were not well made and scratched upon opening box....
            Materials were not well made and scratched upon opening box. If I hadn’t already put together, I would return
            by
            • Verified Purchase
            Good quality, ease to assemble. Strong materials, and very convenient corner cabinet.
            Good quality, ease to assemble. Strong materials, and very convenient corner cabinet.
            by
            • Verified Purchase
            • Recommended
            The cabinet came with parts missing. After four hours of...
            The cabinet came with parts missing. After four hours of assembly, the very last part, Z, a hinge for the door face was missing. I had to order a whole new cabinet just to remove the missing hinge part and then return it. The new cabinet also had part Z missing. The vendor is really messing up!
            by
            • Verified Purchase
            We assembled the unit but the last component, the door, did not come with hinges. I was told that...
            We assembled the unit but the last component, the door, did not come with hinges. I was told that it was made in China and parts are not available. The hinges are odd shaped and not available in stores. I was told to bring it to any Home Depot and I would be given 10 percent off on a new order. The unit is quite hefty and it took the better part of a day to assemble. I will use it without a door. Very displeased. Home Depot should only sell furniture that has replacement parts available. This was my first and last time I will ever order furniture from here.
            by
              This Piece fits perfect in the corner of my bathroom...
              This Piece fits perfect in the corner of my bathroom I gave it four stars because I love it and it looks nice and it fills the corner in nicely however the storage is not enough. Drawers don’t hold a lot but it looks great
              by
              • Verified Purchase
              The cabinet was straightforward to assemble. Albeit it took several hours. But the issue is that ...
              The cabinet was straightforward to assemble. Albeit it took several hours. But the issue is that once assembled and put into the bathroom, it outgassed something terrible. It is now 5 days since we assembled it and it still is out gassing chemicals (probably formaldehyde). Despite its form and function being as advertised, if I had known it would stink, I would not have ordered it. We are hoping that eventually the outgassing will stop. But until then we can't keep it in the house given the smell and the potential long term harm from things like formaldehyde.
              by
                Very easy to assemble, well packaged, quality products ...
                Very easy to assemble, well packaged, quality products
                by
                • Verified Purchase
                Assembly of cabinet was not easy, but it is a...
                Assembly of cabinet was not easy, but it is a lovely design.
                by
                • Verified Purchase
                Was not easy to assemble. Missing part -Z (Door hinges).
                Was not easy to assemble. Missing part -Z (Door hinges).
                by
                  5 Star Review
                  Rating provided by a verified purchaser
                  by
                  • Verified Purchase
                  Not as easy to assemble as IKEA furniture but was...
                  Not as easy to assemble as IKEA furniture but was ok. Pressboard damages a bit from putting screw into hole that wasn’t aligned correctly. But overall it met needs of what my daughter wanted in her room and fits great into a tight corner.
                  by
                  • Verified Purchase
                  Showing 1-30 of 443 reviews

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