On behalf of our team, we apologize for any disappointment this experience may have caused you. The Arvesen 18" is not laminated, the wood is painted with the highest quality paint available in the industry for that purpose. The issue you describe is abnormal and your unit is fully covered by our warranty. We invite you to reach out to us at 1.866.839.2888 to speak with one of our experts. We will provide you with a concrete resolution.