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Customer Reviews for Hampton Bay Braxton Park 3-Piece Black Steel Outdoor Patio Sectional Sofa with CushionGuard Chili Cushions

Internet #313436371

Model #505.0851.000

Store SKU #1005614290

  • Includes left and right arm loveseats and corner seat
  • Sturdy steel frame ensures lasting use
  • CushionGuard fabric resists fading and spills

Customer Reviews

  • 4.6
    out of 425 reviews
  • 87% recommend this product
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Showing 1-30 of 425 reviews
This set looked good in the picture, so I thought, “why not”? It does look attractive when assem...
This set looked good in the picture, so I thought, “why not”? It does look attractive when assembled and it is comfortable for those who like firm seating which I do. The 3 seating sections come as a total of 9 pieces that require assembly using screws, washers and tools provided. The process took me about 40 minutes with the help of my wife and that included unpacking. The hex wrench and small ratchet provided are convenient, but the ratchet broke early on during the assembly process. The screws provided have threads and heads that I consider less than good quality, but none stripped during assembly and it is a one-time process for most people. Those issues just mentioned resulted in taking away one star. Poor hardware seems to be a general issue with items made in China. I am pleased with the end result as an addition to our covered porch. By the way, while the cushions are treated against spills, the web site does say that you should keep them from getting wet since they are not waterproof.
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Response from LetrightApr 6, 2021
Hi dear customer, Thank you very much for your comments and suggestions. We will collect customers' opinions and continue to improve our products. letqia01
  • Recommended
3 found this review helpful
Well built and beautiful. This took about 45 minutes to assemble. We only used the tools that c...
Well built and beautiful. This took about 45 minutes to assemble. We only used the tools that came with it and it is the first time the rooks were very useful. The little ratchet was super convenient. We also downloaded the app with 3d instructions and found it useful and cool. Two of us was easily able to assemble but it would have been much more difficult;by myself. As you cab see it is a very nice sitting area. We love it.
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  • Recommended
Good quality patio furniture. Assembly took a bit of time. I'd say it took about 30-40 minutes to...
Good quality patio furniture. Assembly took a bit of time. I'd say it took about 30-40 minutes to assemble. Nothing too hard. There are about 14 or so screws you need to tighten and a handy ratchet is included with the hardware kit. The furniture weighs about 140 pounds or so. Its quite sturdy once you lock all the bolts down. The seat cushions are a bit stiff however I assume they'll settle in over time. The bac cushions are quite plush however they are a bit itchy? Also there is a small chemical smell to them. Over time this should dissipate however it is quite irritating. I'm 6'2 and can't lay down on the sofa comfortably. Leaning back on the cushions is probably the most comfortable position. All in all, decent furniture for my day room. Once it gets a bit warmer, these will get moved out to the patio.
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  • Recommended
1 found this review helpful
Quality steel construction on this outdoor sectional. The welds are smooth and the powder coat fi...
Quality steel construction on this outdoor sectional. The welds are smooth and the powder coat finish is perfect. I really like the chili/red cushions adds a splash of color. And it’s very comfortable to sit on and relaxing. The back supports up to about the shoulders and the seat cushion is firm but comfortable. This item comes shipped in one large box. And weighs over 150lbs. Once you open and get the packing materials pulled off, it has to be assembled. All hardware is included. I do suggest a power drill/driver, there is a fair amount of screws. I did this job myself and from start to finish it was just over an hour and that was on a 35 degree day. The sectional is in 3 sections and they are held together by 4 large plastic clips. They can be removed so the pieces can be moved when needed. But note the sections will slide a little bit so if that bothers a person perhaps another method of attaching them more solidly would be preferred. Also the feet have some adjustability to accommodate uneven decking or patios. I’ve had the Hampton bay sets and I know first hand they are durable and the cushions will last many years if cared for properly and stored during the off season. They dry quickly and clean up easily as well.
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Response from LetrightMar 30, 2021
Hi dear customer, Thank you very much for your feedback. I hope our products will bring you a good day. letqia01
1 found this review helpful
Love the set. The corner piece gave me the hardest. The is one hole not drilled correctly. Very comfortable
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  • Verified Purchase
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  • Verified Purchase
The holes are not aligned for the screws to secure it.
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Response from Customer ServiceMay 17, 2024
Hello Lindsay, Thank you for sharing your feedback with us. We understand that you are facing difficulties with alignment, and we would like to assist you as best we can. To help you with your concerns, please feel free to call us at 888-577-9826. Our customer service team is available to assist you from Monday through Friday, 8 a.m. to 8 p.m. (EST) letqia01
  • Verified Purchase
Looks great and is pretty comfortable , but soaks up the rain and holds it for days. I thought it was water resistant but I now have a cover for it.
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Response from Customer ServiceMay 11, 2024
Hi Lisa, glad to hear your feedback pm the Braxton Park Set. If you have any questions, please don't hesitate to contact us at 888-577-9826 between 8 am and 8 pm (EST) on Monday through Friday. Have a great day! letqia01
  • Verified Purchase
I have had it a few weeks and so far so good. It was easy enough to put together, I did it by myself in like an hour. I like the way it looks and feels comfortable enough to sit on. I wish the back cushions would strap on since I have it in an area with high winds but that is my only complaint so far.
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Response from Customer ServiceMay 11, 2024
Hello, Thank you for sharing your feedback with us. We are pleased to hear that everything worked out for you. If you have any further questions, please do not hesitate to contact us at 888-577-9826. Our team is available to assist you from 8 a.m. to 8 p.m. (EST) Monday through Friday. Have a great day! letqia01
  • Verified Purchase
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  • Verified Purchase
Couch comes as advertised. Looks great, very closely matches two remaining HB pieces already in the gazebo.
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Response from Customer ServiceDec 14, 2023
Hi, Thank you for your review. We are glad to hear you are happy with the set. If you have any questions or need any assistance, please feel free to give our Customer Service a call at 888-577-9826 Monday- Friday 8am-8pm (EST). We are happy to help. letqia01
  • Verified Purchase
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  • Verified Purchase
The set is nice and my husband which is very good at fixing things had no problem putting together. The delivery was awesome, super polite and happy. My only knock are the back pillows are a little under-stuffed but for now looks great and comfortable.
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Response from Customer ServiceSep 20, 2023
Hi, thank you for the review. We appreciate the detail on how easy the assembly was for you. If you have questions on the warranty, please, give us call. We will be happy to help you. Call us at 888-577-9826 Monday- Friday 8am-8pm (EST). letqia01
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    With a little finagling, the set went together fine. now we can relax on the deck in comfort.
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    Response from Customer ServiceAug 7, 2023
    Hi Elmira, thank you for your feedback! We are happy to hear its working well for your space. Please feel free to give us a call at our Customer Service Department at 888-577-9826 Monday- Friday 8am-8pm (EST) for any questions you may have. Have a great day! letqia01
    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    Very comfortable and looks nice, and we felt it was good value for the money .
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    Response from Customer ServiceJul 6, 2023
    We are so pleased to hear that you appreciate the value of the patio set! Please feel free to contact our Customer Service Department at (888) 577-9826 Mon-Fri 8am-8pm (EST) if you are needing any future assistance. Have a great day! letqia01
    • Verified Purchase
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    • Verified Purchase
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        Excellent product, durable, well constructed and looks great. Well worth the price.
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        Response from Customer ServiceJun 29, 2023
        Hello, we're glad that you appreciate the value of the set! If you are needing any future assistance with your Braxton Set please contact us at (888) 577-9826 Monday-Friday 8am-8pm (EST). We hope this helps. letqia01
        • Verified Purchase
        The product is made in china and it is not very obvious while purchasing and not easy to install as it is not built properly.
        the item is not perfectly built as a result it is almost impossible to install all the parts appropriately
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        Response from Customer ServiceJun 19, 2023
        Hello Roshan! We're so sorry to hear that you had difficulty putting the set together. If you ever have any questions or concerns, please let us know at (888) 577-9826 Monday through Friday 8AM - 8PM EST. letqia01
        • Verified Purchase
        Great set for larger than average folks.
        I purchased this set as a replacement fot my indoot sectional that my pack of dogs had taken over as theirs. Its a great alternative to normal house furniture with its outdoor ready cushions. The price was great for all 3 pieces and seats at least 4 comfortablely and as I am a severely overweight person it supports me without any creaking. I am really glad to have brought this into my home.
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        Response from Customer ServiceJun 10, 2023
        Hello, thank you for your review. We are glad to hear you are enjoying your patio set. Please feel free to contact our Customer Service Department at (888) 577-9826 Monday-Friday 8am-8pm (EST) for any questions you may have in the future. Have a great day! letqia01
          • Recommended
          Easily put together and very comfortable...
          Easily put together and very comfortable
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          Response from Customer ServiceJun 1, 2023
          Hello Melissa, thank you for leaving us a 5-star review! If you have any questions or concerns about your patio set, please feel free to give our Customer Service Department a call at (888) 577-9826 Monday- Friday 8am-8pm (EST). We hope you have a great day! letqia01
          • Verified Purchase
          Showing 1-30 of 425 reviews

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          Patio Furniture Features

          Arms

          UV Protected, Water Resistant, Weather Resistant

          UV Protected, Water Resistant, Weather Resistant

          Removable Cushions

          Frame Material

          Steel

          Steel

          Steel

          Steel

          Seating Capacity

          Seats 5 People

          Seats 5 People

          Seats 5 People

          Seats 5 People

          Frame Primary Finish

          Black

          Beige

          Beige

          Brown

          Cushion and Pillow Features

          Fade resistant, Removeable slipcover, Spill resistant, Stain resistant

          Fade resistant, Removeable slipcover, Spill resistant, Stain resistant

          Fade resistant, Removeable slipcover, Spill resistant, Stain resistant

          Fade resistant, Removeable slipcover, Spill resistant, Stain resistant