Customer Reviews for Glacier Bay 15.5 in. x 27.5 in. Rubber Bath Mat in White

Hi Andy, thank you for sharing your experience online. We are sorry this Bath Mat did not meet your expectations. To avoid build up, we highly recommend washing and cleaning your mat regularly with diluted bleach and warm water rinse. As far as the cracking, Our Customer Service Department can assist with replacements under your products warranty period. Please contact them at 1-800-892-3986 for assistance. We greatly appreciate your business and look forward to servicing you in the future.

Hi Eagle, thank you for taking the time to provide your feedback regarding this Rubber Bath Mat. We are sorry to hear that the mat did not adhere fully to your bathtub. We take great pride in our products and are sorry that this product did not meet your expectations. We understand your concerns about the quality of the product, and we would like to assure you that we are constantly working to ensure that our products are of the highest standard. Our Customer Service Department is open Monday through Friday, 8:30AM to 5:00PM EST at 800-892-3986 and could have evaluated your issue and offered assistance. Since you have returned your unit, we will share your feedback with our Quality Control Department. We appreciate your business and hope that you give us an opportunity to serve you again in the future. Thank you!

We're sorry to hear that you are not completely satisfied with your purchase of this bath mat, Smhelwig! I've noted that you are having trouble getting one end of the mat to lay flat on your tub. The mat should flatten out in a couple of days on its own. If it seems to be taking longer, try placing a heavier object on the mat to help it flatten. If you are still experiencing issues, please feel free to contact the manufacturer's U.S.-based Customer Service department at 800-892-3986 for assistance. We hope this helps! Thank you for your business!

Thank you so much for taking the time to share your comments online! We’re certainly glad you are satisfied with your purchase! We work hard to offer reliable products that function with ease and we look forward to servicing you again in the future.

Hi Mrs. Washington. thank you for sharing your comments online. We are sorry that our product did not meet your needs. We will share your valued feedback with the Product Manager for review and evaluation. Should you have any question concerning products, please feel free to contact our Customer Service Department at 1-800-892-3986 and they will be happy to assist you.