Customer Reviews for GE Profile 30 in. Smart Double Electric Smart Wall Oven Self-Cleaning with Convection in Stainless Steel
- Wirelessly control with your smartphone and voice commands
- Convection with direct air (both ovens)
- GE wall ovens are a guaranteed exact fit, making replacement easy
Customer Reviews
Nov 17, 2021
Amazing
I upgraded from a 1980’s 24” gas double oven to a 30” GE double electric convection.
This oven is amazing. It pre heats quickly. Easy to use functions.
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Response from GE_AppliancesDec 17, 2021
Hello there! We really appreciate you taking the time to reach out to us about your oven and are so glad that you have been enjoying its updated features and speedy operation. We are always here to help should you have questions about your oven, so please feel free to contact us any time! -Chris@GEA
Customer review from geappliances.comNov 17, 2019
Quality Product
I have owned many ovens and this is the best oven I have ever used. Needless to say everything works as advertised. When I set a temperature the oven stays at that temperature. I love the easy roll out shelves, no screeching when I pull them out. The lighting is excellent as well.
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Customer review from geappliances.comOct 1, 2019
Great Oven
I’m in love with my oven! It cooks and bakes great, easy to use, and awesome features!
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Customer review from geappliances.comJan 8, 2018
Great features
I love the touch control panels, the lighted LED timer on the front, the fact that I can cook multiple things at once with the double rack cooking feature! Works great and looks great!
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Customer review from geappliances.comOct 18, 2017
Love, Love, Love this Double Oven
This oven is heavier than either of our last 2 double ovens, but cooks better. Our other double ovens would blow hot air on you as you were in front, not this one though. Just a soft warm air at the very base. Love it!
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Customer review from geappliances.comOct 29, 2016
Awesome Oven!
I bought this oven 4 months ago and it performs well!
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Customer review from geappliances.comJul 27, 2023
Great for All Recipes
No matter Convection, Conventional the multi rack is great with cleaning a breeze of steam or heavy duty!!
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Customer review from geappliances.comFeb 2, 2022
Defect in motherboard
I have had to replace the motherboard 11/20. It is now 2/22 and getting the F34 code again which is the motherboard. I should not have to spend big bucks replacing this every 1.5 to 2 years. Very disappointed!
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Response from GE AppliancesFeb 2, 2022
Hello, thank you for reaching out with this review. We are very disappointed to hear that your oven has continued to have an issue with your oven's motherboard. Please know that this experience is not up to our usual quality standards, and we completely understand how frustrating it would be to deal with this issue not only once but twice. For the inconveniences you have experienced, we sincerely apologize.
If you haven't already, you can schedule an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm - We are confident that our factory service and repair teams will be able to address this issue as soon as possible for you.
If you have any additional questions in the future, please feel free to reach back out to us and a member of our team would be happy to personally assist you. -Elliot@GEA
Customer review from geappliances.comApr 30, 2021
Disappointing!
We have had this oven for 3 years. I did my homework and saw that this oven was on many of the "best" lists. Even though the racks scrape horribly against the "rails" when you pull them in and out, I still initially loved this oven. It bakes very evenly, and it was nice to have two ovens. We cook fairly often. However, we have intermittently gotten an F96 code over the last two years, and now it will not work at all. After some research, it appears that this is an issue with this product. The cooling fan on the upper oven is out (not to be confused with the convection fan, also in the upper part of the oven), which will also make the lower oven inoperable. At least I hope that is all that is wrong. I live in a rural area, and the repair people here don't want to work on it, citing that it's "too heavy" and "too big of a job". It looks like I'll be ordering the part and replacing it myself. YouTube to the rescue ;-)
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Response from GE_AppliancesMay 4, 2021
Hi, We're so sorry to hear you're having trouble with your oven and we're happy to offer some guidance. Here is a link with information about the fault codes: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16238
For some great tips to make your oven racks slide easier, please visit:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18673
If service is needed, we suggest calling GE Service at 1-800-432-2737 or scheduling online at: https://www.geappliances.com/ge/service-and-support/service.htm. We apologize for any inconvenience and hope this is resolved for you soon. - Sharon@GEA
Customer review from geappliances.comJan 6, 2021
Great Oven
I am a home baker. I bake about 5 days a week. It is an accurate and even baking oven. The double convection is a big plus. I use the multi rack function the most and I am quite pleased. There may be betters ovens out there, but not at this price. Great bang for your buck
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Customer review from geappliances.comDec 2, 2020
Rethink
Product is ok. Ovens take a long time to cool down.
My biggest concern is why would it just stop for no reason!!
Rethink this oven
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Response from GE_AppliancesDec 30, 2020
Hello mare22020, thank you for your review. We are sincerely sorry your wall oven is ceasing to operate sporadically. This is certainly not something we would expect to hear and we understand how that would be frustrating. We would love to look into this further for you. Please reach out to us via this link: https://www.geappliances.com/ge/service-and-support/contact.htm and we will be happy to assist you further!
Customer review from geappliances.comOct 20, 2020
Love all the easy features
We love the look and design. These ovens are professional grade and will do anything you need them to do. You can even program them by your phone!
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Customer review from geappliances.comMay 13, 2020
Not reliable
Worked fine the first couple years. It has not worked for over two months now. Replaced a sensor four times. Still not working. Now waiting on a board. Sad thing is it is the top oven that went bad and it won’t let us use the bottom oven.
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Customer review from geappliances.comFeb 12, 2020
Great all-around oven
Dual convection ovens with excellent features. Top product!
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Customer review from geappliances.comDec 27, 2019
TOO MANY ISSUES WITH SELF CLEANING AND OVERHEATING
We bought the model home with a lot of upgrades but whenever we used the self cleaning option, the oven would over heat and we could not use it until the repairman reset the oven. They replaced it but we continued to have issues. They of course blamed the poor installation indicating it should have better ventilation but I pointed out that it was advertised to work without outdoor vents.
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Response from GE_Appliances Dec 30, 2019
Hello Miguel92223 - Thanks for sharing your feedback. For more help with your oven concerns, please feel free to reach out to our e-mail team at: https://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARsupportflyout-contactphone
Customer review from geappliances.comSep 22, 2019
don't know we have not used it yet
so far it's really nice. we are learning how to use it
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Customer review from geappliances.comMay 17, 2019
Inconsistent Temps!
We've had this JK5500SF3SS double oven for 4 years. We're having the same issues as others here in that the temps are inconsistent and don't remain on temp. Recently the infamous F97 code has shut us down. My question is: Should we change the lower oven cooling fan only or can replacing sensors possibly heal the temp inconsistency as well?
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Customer review from geappliances.comMar 1, 2019
GE Built-In Wall Oven
Installation of Wall Oven was difficult. There were no clear guidance that the electrical requirements were were more advanced than in a typical residential installation. We had to re-wire to 40 Amps
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Customer review from geappliances.comFeb 26, 2019
Complete Package
Just enough features, everything is simple and works as expected, very reliable product.
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Customer review from geappliances.comJan 1, 2019
This oven is fantastic!!!
Our chicken turns out perfect everytime!!
I still need to figure out the convection and temperature probe.
It is beautiful!!
Looking forward to many years of perfectly cooked roasts, chickens, etc!!
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Customer review from geappliances.comDec 18, 2018
Doesn't bake evenly
Bought this over in April and since day 1 it never baked correctly. I bake bread and takes over an hour and muffins, the crust burns and the inside is raw. I have been baking for over 20 years and never had an issue like this before. I WILL NEVER BUY GE AGAIN!!! Now less than a year later, I'm gonna have to buy a new oven so i can cook and bake, since GE refuses to stand behind this and maybe admit i got a dud unit
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Customer review from geappliances.comNov 10, 2018
Double Wall Oven
Really like this oven. Controls for ovens and timer could be clearer, more central or condensed, I think. Didn’t think I’d like the remote app to control oven, but it’s pretty nifty and easy to use. Wished it came with a second rolling rack, one for each oven. We bought one online and they’re not cheap. Worth it though. Bakes like a champ, I otherwise LOVE this oven!
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Customer review from geappliances.comAug 31, 2018
Love my new ovens!
I've always wanted a double convection oven and found the perfect opportunity to get one with our new house. I have only used it for 3 months but I absolutely love it. The convection oven works great. Today I used the probe while cooking a brisket and love that once the meat hit the temperature I set it turned the oven off! The sliding racks are a great feature too! There is also an app for your phone from which you can remotely turn on either oven . It also tells you when the oven is preheated and when your timer is going off . The only complaint that I have is that when the remote feature is enabled it doesn't stay on all of the time but has to be manually turned on. It's a little frustrating when I'm away from home and need to turn the oven on only to be told that the remote feature is not enabled. But that is just one very small annoyance. The other benefits far outweigh that. All in all, with only 3 months of use, I totally love this oven!
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Customer review from geappliances.comAug 1, 2018
Two and a half years after buying a new home with all new GE appliances this double wall oven dis...
Two and a half years after buying a new home with all new GE appliances this double wall oven displayed an error code F97. Other neighbors have experienced the same problem. GE refuses to do anything.
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Jul 26, 2018
Poor Quality
This oven came In a new home we bought. After only two and a half years the complete oven stopped working showing an F97 error code. I have talked to some of my neighbors and found that they have had the same problem. Also to add insult to injury the needed part is on back order. I am 75 and this is the first time I have ever had a problem like this.
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Customer review from geappliances.comJul 18, 2018
Great oven!
I have been using the oven for a few months now and it works great. Temperature levels are even and baking/roasting comes out as expected.
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Customer review from geappliances.comMay 17, 2018
Great Features and Great Looks
We have been very pleased with this dual range. It works great and looks really good
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Customer review from geappliances.comApr 11, 2018
easy to install. Cooks evenly and easy to use. Like the internet feature.
easy to install. Cooks evenly and easy to use. Like the internet feature.
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Mar 22, 2018
Looks as great as it cooks
Cleaning with steam is great and cooking performance is tops.
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Customer review from geappliances.comMar 21, 2018
Looks amazing and in quite.
We’ve had this installed for a few months now, and has been working great.
Pros: Great look
Very quite fan operation (Note the fans will run after you turn the oven off which is weird, but still in the pros as it circulated the air in the oven to come cool the system.)
Lots of options
Connects to WiFi for management
Cons:
Racks can be a pain to move around as they will seize when being pulled out.
The lights are incedibly bright, blinding almost
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Customer review from geappliances.com
