Hello JohnB, thank you for reaching out to us regarding our GE 9ft. 1-Wire 16-Gauge Polarized Indoor Extension Cord. We value your feedback and the details of your experience. This helps us to look at ways to improve our products. Our focus is to ensure complete customer satisfaction. As the manufacturer, we are dedicated to providing consumers with a quality product that delivers the expected performance and exceeds expectations.
If you have any questions regarding the product itself, please contact us at 1-800-654-8483 press option 4 and provide our Support team with personal ticket number 268435. We look forward to working with you to ensure your complete satisfaction with our GE 9ft. 1-Wire 16-Gauge Polarized Indoor Extension Cord. Thank you for your purchase.