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Customer Reviews for GE 27 in. Double Electric Wall Oven with Built-In Microwave in Stainless Steel

Internet #205373430

Model #JK3800SHSS

Store SKU #1001058177

  • Built in sensor monitors and adjusts temperature
  • Includes a steam clean feature that cleans without chemicals
  • Easy to operate with glass touch controls

Customer Reviews

  • 4.5
    out of 1,391 reviews
  • 88% recommend this product
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Showing 1-30 of 1,391 reviews
Oven - microwave wall unit
Like the look & operation system ., reasonable purchase price
by
Response from GE_AppliancesJan 24, 2024
Hey there-Thank you for sharing this review with us. We are thrilled that you are happy with your new oven. It's great to have you part of the GE Appliances family.-Krystal@GEAppliances
    • Recommended
    Many options
    Basically, the microwave/oven is very nice. It has a lot of options for microwaving and baking. I'm old school and stick to the basics. The micro/oven I replaced was 25 years old. The only things are that it takes a long time for the oven to preheat and the chimer that lets you know when something is finished isn't loud enough.
    by
      Beautiful unit with great function and accuracy.
      The oven temp is very consistent and accurate. The unit appears to be well made. I wish you could yurn the volume of the beeper louder
      by
        Dependable Appliance
        We always purchase GE products because they are dependable, and appliance is nice to look at in our home.
        by
          Set-up is very attractive with kitchen looks good
          Wonderful service exceptional appliances great for the kitchen
          by
            • Recommended
            Button Out & LED too small
            Panel button is bad idea, the LED display is too small
            by
              • Recommended
              Panel Button is bad design idea
              The control panel requires pressing the button numerous times just to do what you need to do, it is a pain in the butt.
              by
                Missing part
                Great product, but it arrived with the wrong size bottom trim piece, was disappointed with how that could happen, but it sos
                by
                Response from GE_AppliancesJan 25, 2024
                Hello, Thanks so much for reaching out! We're so very sorry to hear that your new refrigerator has the wrong trim piece. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience. We appreciate your time. - Tierra@GEAppliances
                  Looks great
                  I am enjoying the new oven but the racks are a little tight and scratch the sides sometimes. other than that the stove works very well and looks great.
                  by
                    Beautiful oven
                    Love my GE appliances this microwave is huge and the oven works great
                    by
                      Looks good
                      Looks nice, is much more efficient than my old one. The only difficulty is with the display and control panel, it is completely different and we being in our 70's are having some trouble figuring it out.
                      by
                        • Recommended
                        Great so far
                        Had it for 2 weeks and so far it’s been great. They want a long review so I’ll keep typing until they are happy!
                        by
                          • Recommended
                          Great Value
                          Excellent costumer service High quality and design features
                          by
                            • Recommended
                            Just basics.
                            Not worth the price. 20 years old model. Display does not have options for precise adjustment. Does not come with drip pan. If your pan overflows, your kitchen will be under heavy smoke.
                            by
                            Response from GE_AppliancesJan 19, 2024
                            Hello, We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you're less than satisfied with your wall oven. We're constantly working to improve our products and will share your feedback with our product team. We hope that the more you use your appliance the more you will like it. -Charlie@GEAppliances
                              Pretty
                              Beautiful and sturdy. So far so good! I hope the dial on the microwave holds up.
                              by
                                Very pleased with GE appliances
                                Love all products purchased. So impressed with GE. Taking awhile to figure out all buttons on items. Wall oven/ microwave replacing a unit 23 years old, amazed GE had unit to fit in same hole. I’m an older adult, cook a lot. Enjoying all new features. So very impressed with ease of ordering. Phone employees were wonderful every time I called. Thank you GE. Keep up great products.
                                by
                                  Great features preheat in a out 6 minutes to 350
                                  I love my combo oven very nice and easy to use. I replaced my old whirlpool comb oven after 25 years. I hope this oven last as long,
                                  by
                                    It’s a smart oven/microwave
                                    I love the way the oven shuts off. And beeps to let me know my food is cooked. No need for a kitchen timer anymore. And I like the middle inset in the oven racks that makes pulling them out so much easier without the possibility of burning myself and the microwave is really nice
                                    by
                                      • Recommended
                                      Intuitive controls
                                      Perfect fit to replace old unit. More room in the microwave than the old unit. Easy to setup and use both the oven and microwave units (intuitive controls).
                                      by
                                        Lots of features from my old one it too was a GE
                                        I am very pleased with this beautiful combination micro/oven.. my only concern is when I baked potatoes in my microwave tonight the glass on door stayed white for a long time(hours).. is this normal or is it leaking? It did eventually turn black again.. I would appreciate an answer to calm my fears, otherwise I love it!
                                        by
                                          • Recommended
                                          A Welcome Encore
                                          After enjoying the exceptional performance of our GE Wall Oven for 13 years, it was finally time to replace it. Without any hesitation, we opted for the latest edition to continue the legacy of excellence. While we cherished the previous model, the new addition to our kitchen has truly exceeded all expectations. Its user-friendly interface, impressive functionality, and appealing design make it a perfect fit. We couldn't have asked for more from our new oven.
                                          by
                                            by
                                            • Verified Purchase
                                            Great upgrade to my 35 year old micro/oven combo. Love it!!
                                            by
                                            • Verified Purchase
                                            Easy cleaning microwave
                                            Good. Had hoped volume of alarm more adjustable than standard or mute though.
                                            by
                                              • Recommended
                                              Unreliable
                                              Three years in a brand new house, they control panel regularly stops working for hours to days. Microwave regularly stops heating items. The oven has up to 20 degree difference in heat between front/back, up and down - all of it 10 degrees hotter than the setting.
                                              by
                                              Response from GE AnswersDec 15, 2023
                                              We're sorry to hear that your microwave unit hasnt been working properly and can understand your furstration. We would like to look into this further if you could please reach out to us on social media with some more details and include your model and serial number. Sincerly-Dianna@GEAppliances GE_Appliances
                                                Looks great- Cooks even better.
                                                When the food tastes better than your last oven, what more can be said. The unit looks great and has very intuitive buttons. On the downside, it was larger than my previous oven which required a handyman to adjust the electrical box in the cabinet. Now that its in- I'm happy with it.
                                                by
                                                  • Recommended
                                                  GE Makes the Best Appliances
                                                  We love our new unit. It's precise, intuitively designed and is very quiet compared to our previous oven.
                                                  by
                                                    • Recommended
                                                    The wall micro/oven combination is very user friendly and is a beautiful addition to our new kitchen
                                                    by
                                                    • Verified Purchase
                                                    Color me disappointed.
                                                    Attractive unit with sub-optimal operation. Notification alarm when an operation is completed is so soft as to be totally useless. The space BETWEEN the two glass layers on the microwave door fogs with every use and can take up to an hour to clear. User cannot program precise times for microwave functions. And most importantly, the main oven temperature control is over 30 degrees off when compared with a dedicated oven thermometer and TWO different thermisters placed in the oven, all three being in agreement compared with the programmed temperature. So color me disappointed.
                                                    by
                                                    Response from GE_AppliancesDec 19, 2023
                                                    Oh no! We are so sorry to hear of your experience with your new combination oven/microwave. This is not normal operation and is definitely not the consumer experience that we strive for. We strongly encourage you to schedule an in-warranty service appointment with one of our certified technicians to get these issues properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm We are honored that you chose GE Appliances for your home, and we are confident that our technicians will get this temperature issue resolved as quickly as possible! - Adrian@GEAppliances
                                                      Has great features!
                                                      I just remodeled my kitchen and chose this particular model and am loving it.
                                                      by
                                                        Showing 1-30 of 1,391 reviews

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                                                        Wall Oven Size

                                                        27 in.

                                                        27 in.

                                                        27 in.

                                                        27 in.

                                                        Oven Cooking Process

                                                        Standard

                                                        True Convection

                                                        Convection

                                                        True Convection

                                                        Oven Features

                                                        Broiler in Oven, Hidden Bake Element, Safety Lock

                                                        Broiler in Oven

                                                        Standard Features Only

                                                        Standard Features Only

                                                        Appliance Series

                                                        Not Applicable

                                                        GE Profile

                                                        Cleaning Type

                                                        Self Cleaning

                                                        Self Cleaning

                                                        Self Cleaning

                                                        Self Cleaning