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Customer Reviews for Frigidaire 3.9 cu. ft. High-Efficiency Front Load Washer with Steam in Classic White, ENERGY STAR

Internet #205333555

Model #FFFS5115PW

Store SKU #1000308727

  • 3.9 cu. ft. capacity accommodates larger loads
  • Stainless steel drum interior is durable, rust-proof and smooth
  • Tumble action wash system provides a thorough and gentle clean

Customer Reviews

  • 4.2
    out of 159 reviews
  • 82% recommend this product
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Showing 1-30 of 159 reviews
I've owned this washer for a little over six years now and I've been very pleased! It washes well...
I've owned this washer for a little over six years now and I've been very pleased! It washes well, very quite and ultra reliable. I've never had a single repair or problem whatsoever. I run the cleaning cycle when prompted and it's never smelled or molded like other front loaders by other brands. There are larger machines on the market, but I've found that this washer is plenty big enough for a family of three. It can't handle a plush King comforter but that's not reason enough for me to buy a larger machine. I love the sanitizing feature that I use often when washing towels. I love it and I completely recommend it to anyone who's looking for a quality washing machine.
by
    • Recommended
    2 found this review helpful
    I had one of the first Frigidaire front load models purchased in 2001. It survived three moves an...
    I had one of the first Frigidaire front load models purchased in 2001. It survived three moves and 15 years. The fourth move damaged one of the support mechanisms. I was very pleased to purchase another Frigidaire especially since it came with the Steam feature. When it first arrived, I thought it would be very complicated to operate, but it is actually quite simple. Just pick the type of load you have and then modify any of the settings you want. It is three inches shorter in depth, which helped the product fit it a tight laundry space. I totally love it and hope it outlasts me. After I make my last move into a senior independent living facility, I plan to purchase the matching dryer.
    by
    • Verified Purchase
    • Recommended
    6 found this review helpful
    Great features
    [This review was collected as part of a promotion.] Work well, is quite and not overly bulky. Has compartment at bottom to store items.
    by
    Response from Online Outreach SpecialistJul 19, 2018
    Hey, Birchshire! Glad to hear you are enjoying your new washer! Please don't hesitate to reach out to us at 1-888-203-1389 M-F from 8a-8p EST if you need any assistance. ~ Brandi
      • Recommended
      Doesn't work
      [This review was collected as part of a promotion.] I bought this washer and it broke within the month
      by
      Response from Online Outreach SpecialistJan 25, 2018
      Oh no, NathanCHS! I'm sorry to hear that this has happened. After reviewing your account, I see that you’re working with one of our Customer Care Representatives to resolve your concerns. Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST should you have any other questions. Have a great day! – Courtney
        GREAT WASHER
        [This review was collected as part of a promotion.] BOUGHT THIS WASHER 3 WEEKS AGO VERY SATISFIED WITH THIS MACHINE, ESPECIALLY LIKE THE STEAM FEATURE. ONE OF THE MAIN REASONS FOR THIS PURCHASE WAS THE SIZE OF THE MACHINE WE HAVE A VERY LIMITED SPACE FOR THE MACHINE.
        by
          • Recommended
          Attractive Units - Only Shallow Depth Units Around
          [This review was collected as part of a promotion.] I bought these becasue they are the only ones that were shallow enough to replace my old whirlpool units. They are attractive and well sized for a family of 5.
          by
            • Recommended
            Love the design
            [This review was collected as part of a promotion.] This appliance came with my new home and I love it
            by
              • Recommended
              Discontinued
              This washer and dryer set are no longer being manufactured. Home Depot needs up to update the site information from the manufacturer. Frigidaire has discontinued this washer.
              by
                Large and not quiet, but does a good job
                Purchased this machine to replace our existing Frigidaire machine, which is located in our kitchen. Frigidaire have increased the size of their washers and no longer make the old model which fit perfectly in the constrained space. This machine does not fit , although we knew this before purchase and had to accommodate it. We're very surprised at how noisy the machine is -in fact no quieter than our old washer which had noise issues that had got worse with age.
                by
                  • Recommended
                  It's very quiet, and energy efficient
                  I'm glad to use this washer. My wife, and I are enjoying this washer.
                  by
                    • Recommended
                    reveiw
                    it does the job but is little noisy but all in all is ok. would like a different color
                    by
                    Response from Online Outreach Specialist Oct 25, 2017
                    Hi BB Fl! Thank you for you review on your purchase. Your washer can make many sounds such as a gearing sound; which is normal. If you are experiencing any unusual sounds, please contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. Kindly- CiCi
                      • Recommended
                      Easy to Use
                      Easy to Use. Cleans Clothes quite well. Drum holds large capacities well. A bit noisy with vibration during spin cycle if it is on a second floor.
                      by
                        • Recommended
                        So quiet it's a pleasure.
                        We bought this washer and a dryer a few weeks ago and it has been a pleasure using them. The washer is delightfully quiet and easy to use, even for my 91 year old mother who is not digital, and the clothes come out so clean! They also have a very pretty look. She's very happy with it and the brand.
                        by
                          • Recommended
                          Great features
                          I purchase it about a month ago and am very happy with it..
                          by
                            • Recommended
                            Great Washer - lots of features
                            We live in a condo and the washer & dryer are in the kitchen under our island. We needed to find a Washer that fit the space but was large enough to do a large load of laundry or a comforter. This Washer fits the space and does the laundry great. I can even wash our queen comforter in it. It has several features including sanitize. I love this washer.
                            by
                              • Recommended
                              Cleans well
                              [This review was collected as part of a promotion.] Came with our new home and I love the front loading feature.
                              by
                                • Recommended
                                The washing machine does what's described. I like the different...
                                The washing machine does what's described. I like the different features like "sanitary" and "whites". They're already preset but fully customizable. Also, I was looking for a specific size and this met my requirements.
                                by
                                • Verified Purchase
                                4 Star Review
                                Rating provided by a verified purchaser
                                by
                                • Verified Purchase
                                Excellent product for new home.
                                [This review was collected as part of a promotion.] This came with our new home, love it. Builders choice and a good one.
                                by
                                  • Recommended
                                  I have never looked forward to laundry until now!
                                  [This review was collected as part of a promotion.] I have always had a regular top load washer. They were small and never functioned correctly. My new washer is a breath of fresh air. I can do bigger loads and they come out quicker. I have been converted! Best washer!
                                  by
                                    • Recommended
                                    Leaked from day one
                                    [This review was collected as part of a promotion.] We bought this Frigidaire to replace another that died after 17 years of flawless service. This one has leaked around the front gaskets from day one. It took a while to figure out where the water was coming from (bad to sit and watch the washer for a whole cycle). Now I have to get a tech out to fix it. I hope they fix it in one try.
                                    by
                                    Response from Online Outreach SpecialistJun 26, 2017
                                    Oh no! This is not the experience we want for our consumers, P556. While researching, I was unable to locate any recent contact, or service request, pertaining to any matter. So that we are able to gain more insight and assist you properly, we request that you reconnect with us directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 877-435-3287. Your friendly Frigidaire lady, Ruth
                                      Two warranty repairs in one month
                                      [This review was collected as part of a promotion.] No power from day one of install. Technician found wire not connected inside machine. Once in use found water on floor from leak. Technician out second time and found piece laying in bottom of machine that was never installed. Working ok so far.
                                      by
                                      Response from Online Outreach SpecialistJun 22, 2017
                                      Wow! Sounds like you have had a rough start, Tabby2. Glad to hear that service was able to restore your washer back to proper working condition. We hope that you enjoy your washer for many years! -Jennifer
                                        Love this machine!
                                        [This review was collected as part of a promotion.] Purchased a new home and this was included along with a dryer as well
                                        by
                                          • Recommended
                                          Great help!
                                          [This review was collected as part of a promotion.] I'm a new homeowner, love the front loaders! Definitely a great buy!
                                          by
                                            • Recommended
                                            Frigidaire Washer and Dryer
                                            [This review was collected as part of a promotion.] Bought washer and dryer a month ago and very happy with it.
                                            by
                                              • Recommended
                                              love ky washer
                                              [This review was collected as part of a promotion.] Bought this washer thought it was broke ,found a u-tube how to fix and it was running right off
                                              by
                                                • Recommended
                                                Great features
                                                [This review was collected as part of a promotion.] Very good that you can adjust temperatures; soil level and especially spin cycle.
                                                by
                                                  • Recommended
                                                  Just as expected...
                                                  [This review was collected as part of a promotion.] I bought this washer/dryer set two months ago despite that we had similar older models that were trouble that came with the house. I bought despite the terrible ratings in consumer reports because Frigidaire was the only full size appliances that would fit in the small laundry room (closet). The light inside the washer died the first use. I need to lose a day of work and wait three weeks for warranty repair. I opted to wait for next breakdown which I'm sure will happen soon enough. If you don't need this brand due to size constraints, read consumer reports before you buy.
                                                  by
                                                  Response from Online Outreach SpecialistJun 5, 2017
                                                  Thank you for sharing your review with us, taxsavvy. I hate to hear that the light has already stopped working. I understand that you would like to wait on service but please do not hesitate to contact us directly at 1-800-374-4432 so that we can assist with scheduling your service. Thank you kindly, Jennifer
                                                    Loving to do laundry
                                                    [This review was collected as part of a promotion.] I never thought I'd fall in love with a washer, but I have. It's smart, efficient, and gets the job done amazingly well. We bought this in spring to replace our 10 year old washer, and the laundry gets done more quickly AND so much cleaner. It's been a great but.
                                                    by
                                                      • Recommended
                                                      There is hardly any water in the tub even with...
                                                      There is hardly any water in the tub even with Max Fill option. I wonder if all the detergent is thoroughly rinsed out. Maybe this is new technology but I'm not thrilled with it.
                                                      by
                                                      Response from FrigidaireSupportMay 25, 2017
                                                      Hey Slee25, thank you for sharing your thoughts with us regarding your washer. The best front loaders clean better and are gentler than the best HE top-loading washing machines while using less water. If you still have a concern of sorts, please feel free to contact us directly. Thank you kindly, Jennifer Frigidaire
                                                      • Verified Purchase
                                                      1 found this review helpful
                                                      Showing 1-30 of 159 reviews