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Customer Reviews for Frigidaire 20.5 cu. ft. Frost Free Upright Freezer in White, ENERGY STAR

Internet #205555914

Model #FFFH21F6QW

Store SKU #1001241076

  • Soft Freeze Zone for convenient ice cream storage
  • Arcticlock walls keep food frozen for over 2 days in power outage
  • Removable trivet and 4 glass shelves keep frozen items organized

Customer Reviews

  • 4.7
    out of 636 reviews
  • 97% recommend this product
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Showing 1-30 of 636 reviews
This is a great freezer, we had bought this freezer almost 4 years ago and it got damaged in a fl...
This is a great freezer, we had bought this freezer almost 4 years ago and it got damaged in a flood at our home. We liked it so much we purchased the exact same one.
by
  • Verified Purchase
  • Recommended
Good freezer
[This review was collected as part of a promotion.] Bought it a month ago. Still getting used to all the compartments. Had to order more door bins as only 3 came with it. Should get more bins for the price of the freezer. Also very hard to open the door.
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    • Recommended
    Bottom drawer
    [This review was collected as part of a promotion.] I bought this freezer in October. Frigidaire freezer I replaced held more. Also, the bottom wire basket operated better. Current model bottom basket slides on the bottom of the freezer; very poor design and safety issue for the owner. I do like the middle basket (with the guides) and I ordered an additional basket w/guides. Wish the guides would work on the lower basket, can you check on this and advise?
    by
    Response from Online Outreach SpecialistJul 18, 2019
    Hey, Les T! Thank you for taking the time to write to us. We're sorry to hear that your experience has not been positive. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. We recommend visiting https://www.frigidaire.com/Kitchen-Appliances/Freezers/Upright-Freezer/FFFH21F6QW/ to see different ways to use your drawer/shelf glides. Please feel free to reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any questions. Have a great day! – Courtney
      • Recommended
      Except for a week delay in delivery, the freezer was...
      Except for a week delay in delivery, the freezer was installed and working as desired. It is pretty roomy and keeps the food at the recommended temperature. Happy with this purchase.
      by
      • Verified Purchase
      The freezer was pretty much what I expected as it...
      The freezer was pretty much what I expected as it is very similar to the one I had it was a Frigidaire with the tempature on the front
      by
      • Verified Purchase
      Would have liked larger, but this is one of the...
      Would have liked larger, but this is one of the biggest now. Love it. Works fantastically!!
      by
      • Verified Purchase
      Well designed freezer!
      [This review was collected as part of a promotion.] I really like this freezer. It is very easy to organize and the pull out baskets are great. I had to learn to put my finger under the seal to open the door. Otherwise the door is very hard to open. It did a great job of keeping the food frozen during a power outage. It even keeps the ice cream just right. My only complaint is that it is louder than my last freezer.
      by
        • Recommended
        Needs more door shelves
        [This review was collected as part of a promotion.] I have had this freezer for about six weeks. It holds a steady temp and is easy to access. However the door needs more shelves for this to be really functional. It is perfect for storing party dishes that can be made ahead
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          • Recommended
          This is the best freezer I’ve ever purchased. Roomy, bright...
          This is the best freezer I’ve ever purchased. Roomy, bright lighting, just awesome in my opinion. It is a bit loud and the door is hard to open but that’s okay with us as my old freezer didn’t seal properly. I am very happy with this purchase and highly recommend it.
          by
          • Verified Purchase
          I haven't had it long but had a very good...
          I haven't had it long but had a very good experience with delivery. The freezer temperature was pre set and the temperature shows on the exterior door. My 20 year old freezer was not self defrost so this is a real step up for me! Interior is roomy and has many options for shelf and bin placement.
          by
          • Verified Purchase
          Great. Very hard to open. More noise than used to...
          Great. Very hard to open. More noise than used to
          by
          • Verified Purchase
          The Freezer was big then I expected6977...
          The Freezer was big then I expected6977
          by
          • Verified Purchase
          5 Star Review
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          5 Star Review
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Excellent storage and easy access to all compartments ...
          Excellent storage and easy access to all compartments
          by
          • Verified Purchase
          Good ...
          Good
          by
          • Verified Purchase
          The freezer is as advertised! I am very happy that we chose this freezer. :)
          The freezer is as advertised! I am very happy that we chose this freezer. :)
          by
          • Verified Purchase
          • Recommended
          Perfect set up of shelves and baskets
          We are really enjoying this upright freezer! The configuration of all the shelves and baskets is excellent, and accommodates all of our different products. Gone is the build up of frost on the food and ice-cream comes out perfect right from the freezer. The only thing that is a little off, is that the door is quite difficult to open due to the zeal! One other note: we ended up buying an extra basket for the door, as otherwise it was wasted space. Good for the food, but one just has to figure out the best way to open it! After having a chest freezer for 40 years, will never go back to doing a forward bend to find something at the bottom of a freezer!
          by
            • Recommended
            The freezer is easy to setup and get running. ...
            The freezer is easy to setup and get running. Happy with the unit.
            by
            • Verified Purchase
            Great appliance unit
            [This review was collected as part of a promotion.] Received this in December so we have had it for 4 months. Such an incredible improvement on our old unit. I do bulk freezing and storage. It can easily hold 6 months worth and still have room left over! The seal is tight, it runs quiet, maintains its temperature, wiped down easy and cleanly, and has lots of shelves to properly see what we have. The light when open is very bright. The installers were professional and polite. Really couldn’t be more pleased with this purchase.
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              • Recommended
              Got it because it was the highest rated stand up...
              Got it because it was the highest rated stand up freezer of any size! Can adjust the inside from the outside which is worth more 5 stars all by itself!!! Comes preset at 0 degrees F which I also like so there's no guess work involved! Plenty of room for my wife and I!! Runs quiet!
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              • Verified Purchase
              Freezer was exa tly what I needed. It is large and has easy to understand digital panel for contr...
              Freezer was exa tly what I needed. It is large and has easy to understand digital panel for controlling temperature
              by
              • Verified Purchase
              • Recommended
              It replaced a 39 year old Kenmore Freezer, which still worked. This is a giant leap forward, fro...
              It replaced a 39 year old Kenmore Freezer, which still worked. This is a giant leap forward, frost free, lights, and two baskets, and storage in the shelves. It maintains temperature for two days without power which is great since we were hit by a hurricane last year. Definitely a great buy.
              by
              • Verified Purchase
              • Recommended
              So far, so good. Have had it just a couple...
              So far, so good. Have had it just a couple of weeks.
              by
              • Verified Purchase
              I got my new freezer finally.
              No SpaceWise® Deep Basket as advertised. To utilize the size of this freezer you need to buy a lot more door bins available online. These will cost you about $200 extra. Very hard to open, I would not suggest this freezer for a senior.
              by
              Response from Frigidaire TeamFeb 21, 2019
              Hi Brin1956. You should have received the deep basket if it was advertised. If you find the door hard to open, run your hand along the seal until the door opens and it was help. Give us a call about the deep basket please. Our team may be reached by calling 1-800-265-8352 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna frigidaire-ca
                • Recommended
                5 Star Review
                Rating provided by a verified purchaser
                by
                • Verified Purchase
                Love The
                [This review was collected as part of a promotion.] I replaced my old Frigidaire a month ago. I loved my old one. It had so much space with the 2 baskets in the bottom. This one is so much better. I love the way you can adjust the door shelves. I REALLY love the drawers in my new one. The place for ice cream in the door is the greatest. I buy lots of individual cups. Now, I fill it up.. they are neatly tucked away and don't fall out. There is nothing I don't love about this freezer. If you are big on organizing your food ? You will really enjoy the colored clips for your baskets.
                by
                  • Recommended
                  5 Star Review
                  Rating provided by a verified purchaser
                  by
                  • Verified Purchase
                  Great larger temperature display on outside! The pizza shelf...
                  Great larger temperature display on outside! The pizza shelf is perfect for freezing trays of berries!
                  by
                  • Verified Purchase
                  Good layout and features
                  [This review was collected as part of a promotion.] Very happy so far . Sleek design and clear simple to use controls
                  by
                  Response from Online Outreach Specialist Feb 8, 2019
                  Hi, Larry K 3351! Thank you for taking the time to leave your feedback on your purchase. We are so happy to hear that we were able to meet your freezer needs and will certainly let the proper channel know of your satisfaction. Thank you for being a loyal consumer! Kindly, Ciara
                    • Recommended
                    Showing 1-30 of 636 reviews