Thanks for the 5 Star Review and comment. We hope you enjoy your new 15-Lite Illusions Interior Door. Feather River Team
Verified Purchase
Feb 7, 2019
5 Star Review
Rating provided by a verified purchaser
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Response from Feather River Cust ServFeb 7, 2019
We appreciate the 5 Star Review. We hope you enjoy your new Illusions Interior Door. Feather River Team
Verified Purchase
Dec 19, 2018
Had to bring a second one in blue to quality....
Had to bring a second one in blue to quality. The second one still had damage but had a carpenter on the clock to install. By way its not glazed. It has clear plastic strip between plans.
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Response from Feather River Cust ServDec 20, 2018
Thanks for the review and comments. Sorry to hear about the damage with your delivery. Not sure about the comment on the plastic strip but the glass design is a 15-Lite grooved into the actual glass. We hope you enjoy your new 15-Lite Illusions Interior Door. Feather River Team
Verified Purchase
Dec 18, 2018
We made an excellent choice. Add to the appearance of...
We made an excellent choice. Add to the appearance of the interior.
by
Response from Feather River Cust ServDec 18, 2018
We appreciate the 5 Star Review and comments on choice and added upgrade. We hope you enjoy your new 15-Lite Illusions Interior Door. Feather River Team
Verified Purchase
Dec 18, 2018
The glass cut divides change the door from a plan sheet of glass to an elligent touch.
The glass cut divides change the door from a plan sheet of glass to an elligent touch.
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Response from Feather River Cust ServDec 19, 2018
Thanks for the positive review and comments on door and glass design. We hope you enjoy your new 15-Lite Illusions Interior Door. Feather River Team
Verified Purchase
Recommended
Dec 18, 2018
Nice door. Delivered already painted so it was a...
Nice door. Delivered already painted so it was a time saver.
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Response from Feather River Cust ServDec 19, 2018
We appreciate the 5 Star Review and comments on door and primer. Door was sent with a primer coat vs. actual factory finish, still needs to be painted. We hope you enjoy your new 15 Lite Illusions Interior Door. Feather River Team
Verified Purchase
Nov 20, 2018
The door did not have individual glass lights so it...
The door did not have individual glass lights so it was returned
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Response from Feather River Cust ServNov 20, 2018
Thanks for the review. Sorry you did not understand that this was not a TDL(True Divided Lite) Interior Door. Description is pretty clear that this is not a TDL unit.
Verified Purchase
Oct 24, 2018
beautiful doors ...
beautiful doors
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Response from Feather River Cust ServOct 24, 2018
Thanks for the 5 Star Review and comment. We hope you enjoy your new 10-Lite Illusions Interior Door. Feather River Team
Verified Purchase
Sep 11, 2018
Beautiful ...
Beautiful
by
Verified Purchase
Aug 14, 2018
Looks great hung...
Looks great hung
by
Verified Purchase
Aug 7, 2018
The Feather River Door is a Awesome! It is beautiful, opens the space and let's the light flow th...
The Feather River Door is a Awesome! It is beautiful, opens the space and let's the light flow through my home. And it keeps our pets going throughout the house. We're pleased with the product and the order and shipping process was simple. Our installer, had no problems during the install. I recommend three hinges because the door is heavy.
Keep up the good work Feather River!!!!! I will be buying g from you again.
Volante'
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Response from Feather River Cust ServAug 9, 2018
Thanks for the 5 Star Review and Awesome comment. We appreciate the glowing comments on the door, application, and installation. We hope you enjoy your new 15-Lite Illusions Interior Door. Feather River Customer Service
Verified Purchase
Recommended
May 22, 2018
The 1st door had scratches that couldn't be seen until...
The 1st door had scratches that couldn't be seen until it was stained. Which made it a very poor door. Door was returned. Roeordered, prepped the door with helpful hints from HD. 2nd d oor turned out well.
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Response from Feather River Cust ServMay 22, 2018
We appreciate the positive review and sorry to hear about the issues with your 1st purchase. We hope you enjoy your new 15-Lite Illusions Interior Door. Feather River Customer Service
Verified Purchase
May 8, 2018
I ABSOLUTELY ADORE these doors. I actually bought 3 of them! They are beautiful. If you are wa...
I ABSOLUTELY ADORE these doors. I actually bought 3 of them! They are beautiful. If you are wanting to give your house a pop of "class" for a small amount of money, this is the way to go!
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Response from Feather River Cust ServMay 8, 2018
Thanks for the 5 Star Review and comments, we appreciate the multiple purchases. We hope you enjoy your new 15-Lite Illusion Interior Doors. Feather River Team
Verified Purchase
Recommended
Apr 3, 2018
Many deep scratches on 1 side of the doors. I...
Many deep scratches on 1 side of the doors. I could not wait 2 to 3 weeks for replacements.
by
Response from Feather River Cust ServApr 3, 2018
Thanks for the review and sorry to hear about the damage issues with the door received. If you have any questions you can contact us at 1-800-375-8120 from 8:30 to 8:00 EST or via e-mail at e-mail@featherriverdoor.com to see if we can help try to resolve your claim. Sincerely, Feather River Customer Service
Verified Purchase
Mar 20, 2018
Door looked fine but the mullions are a brass/gold metal...
Door looked fine but the mullions are a brass/gold metal and did not match my other doors. Hard to see in the photo. Had to return it to my local door. A little bit of a pain, but the night manager at the store was terrific and helped me!
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Response from Feather River Cust ServMar 21, 2018
We appreciate the positive review, the post is on the 15-Lite Illusions which is a clear 15-lite lite v-groove vs. the other door we have on line which is the 15-Lite Beveled with Brass Caming. Sorry the brass caming did not match up with your other doors. We hope you enjoy the door you purchased. Feather River Customer Service
Verified Purchase
1 found this review helpful
Mar 13, 2018
Doors arrived earlier than I expected which was great. They...
Doors arrived earlier than I expected which was great. They are beautiful and was easy to install. Thanks for great doors at a great price.
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Response from Feather River Cust ServMar 14, 2018
We appreciate the 5 Star Review and comments on your purchase. We hope you enjoy your new 15-Lite Illusions Interior Door. Feather River Team
Verified Purchase
1 found this review helpful
Jan 30, 2018
We love these doors. We had two installed as...
We love these doors. We had two installed as pocket doors. Very classy.
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Response from Feather River Cust ServJan 30, 2018
We appreciate the 5 Star Review and comments. We hope you enjoy your new Illusions interior doors. Feather River Customer Service
Verified Purchase
Jan 9, 2018
Product came with minor damage. I was able to sand out the damage. Otherwise it looks great.
Product came with minor damage. I was able to sand out the damage. Otherwise it looks great.
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Response from Feather River Cust ServJan 9, 2018
We appreciate the positive review and comments. We apologize about the damage. We hope you enjoy your new 15-Lite Illusions Interior Door. Feather River Team
Verified Purchase
Recommended
Jan 6, 2018
5 Star Review
Rating provided by a verified purchaser
by
Response from Feather River Cust ServJan 6, 2018
We appreciate the 5 Star Review. We hope you enjoy your new 15-Lite Illusions Interior Door. Feather River Team
Verified Purchase
Dec 26, 2017
Good primer coat Heavier than expected, so be careful hanging them
Good primer coat
Heavier than expected, so be careful hanging them
by
Response from Feather River Cust ServDec 28, 2017
We appreciate the 5 Star Review and comments. We hope you enjoy your new 15 Lite Illusions Interior Door. Feather River Team
Verified Purchase
Recommended
Dec 17, 2017
Excellent Product...
Excellent Product
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Response from Feather River Cust ServDec 17, 2017
We appreciate the 5 star review and comment. We hope you enjoy your new 15 lite Illusions door. Feather River Team
Verified Purchase
Dec 13, 2017
We had a issue with one door. The door had a slight bow in the middle measuring !/4 inch. We ha...
We had a issue with one door. The door had a slight bow in the middle measuring !/4 inch. We had already stained the door, applied polyurthene, and drilled the door, and hung the door on the barn door track, We were disappointed to find the defect after all that work. I should have checked flatness prior to completing the work.
Learn something new every day.
Home Depot offered to replace the door free of charge but we would have lost all of our work. We elected to keep the one we received with the defect.
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Response from Feather River Cust ServDec 15, 2017
Thank you for review. We are sorry to hear about the issues you recently experienced with the product you ordered. You can contact us at 1-800-375-8120 from 8:30 to 8:00 EST or via e-mail at e-mail@featherriverdoor.com to see what we might be able to do to resolve this issue. Sincerely, Feather River Customer Service
Verified Purchase
Recommended
Dec 13, 2017
5 Star Review
Rating provided by a verified purchaser
by
Response from Feather River Cust ServDec 13, 2017
We appreciate the 5 Star Review. We hope you enjoy your new 15-Lite Illusions Interior Door. Feather River Customer Service
Verified Purchase
Oct 4, 2017
used this door for basement entry from kitchen. Good quality...
used this door for basement entry from kitchen. Good quality door with clear glass. Use alt least 3 hinges door is heavy.
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Response from Feather River Cust ServOct 6, 2017
We appreciate the 5 Star review and comments. We hope you enjoy your new 15Lite Illusions Interior Door. Feather River Customer Service
Verified Purchase
Oct 3, 2017
Door was made with good quality, looks great. ...
Door was made with good quality, looks great.
by
Response from Feather River Cust ServOct 4, 2017
Thanks for the 5 Star Review and positive comments. We hope you enjoy your new 15-Lite Illusions Interior door. Feather River Team
Verified Purchase
Sep 5, 2017
The doors were easy to install....
The doors were easy to install.
by
Response from Feather River Cust ServSep 6, 2017
Thanks for the 5 star review and glad to hear about the install. We hope you enjoy your new 15 lite Illusions door. Feather River Customer Service
Verified Purchase
Aug 22, 2017
Beautiful
These doors are very attractive.
I bought 2 24" doors for a 48" opening. They are like mini french doors. The cut glass gives them a very eloquent look.
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Response from Feather River Cust ServAug 22, 2017
Thank You for the 5 Star review and comments. We hope you enjoy your new french style 10-Lite Illusions interior door. Feather River Customer Service
Recommended
Aug 9, 2017
Expected 15 sections of glass instead of 1 piece with...
Expected 15 sections of glass instead of 1 piece with cut channels to look like 15 separate sections. Otherwise, as expected.
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Response from Feather River Cust ServAug 11, 2017
We appreciate the positive review and sorry for any confusion. This product is a 15-Lite V-Groove vs. TDL(True Divided Lite). Feather River Customer Service
Verified Purchase
Jul 11, 2017
Perfect Pocket Doors
These are lovely doors! The idea of French without all the wood grooves to collect dust.
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Response from Feather River Cust ServJul 13, 2017
We appreciate the 5 Star review and comments. We hope you enjoy your new 10-Lite Illusion door. Feather River Customer Service
Recommended
Apr 18, 2017
I think the only complaint I would have about these...
I think the only complaint I would have about these gorgeous doors is that the strips that hold the packaging on were tight enough that they broke through the cardboard protection and gouged the door edges. I am hoping a good coating of paint will cover that up enough.
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Response from Feather River Cust ServApr 19, 2017
Thanks for the review on the product and comments regarding the packaging straps. We will bring this up to our production team. We hope you enjoy the product and thanks again for the purchase. Feather River Customer Service