DavidKS so sorry that what the store had and what was shown online was not the same! It should have been, we have found that some stores have old stock of a different type. We are as surprised as you were when we get these reviews. If you would like, please feel free to give a call into our customer service line at (800) 628-8815 Monday-Friday between 8 am and 5 pm CST as we would be glad to discuss your issues with the fence in more detail to see if we can help in any way.