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Customer Reviews for Delta Lahara Single Hole Single-Handle Bathroom Faucet with Touch2O.xt Technology in Chrome

Internet #202790498

Model #538T-DST

Store SKU #1004548454

  • Single-hole or 3-hole installation (optional deck plate included)
  • Delta Touch2O Technology: touch bathroom faucet on, touch it off
  • Delta faucets with DIAMOND Seal Technology last 2X longer

Customer Reviews

  • 3.8
    out of 44 reviews
  • 67% recommend this product
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Showing 1-30 of 44 reviews
This product was ok, but the installation and operating instructions left something to be desired...
This product was ok, but the installation and operating instructions left something to be desired. First issue was that the escutcheon plate that goes onto the sink was not flat on the bottom. I had to bend it to get it to fit flat onto the sink, even after installation. I had to go through the install, uninstall process twice to get the plate to lie flat against the rubber gasket so that it would seal against the sink. REALLY annoying. Another issue is that the installation instructions say to insert the drain pop-up rod at the very end of the installation. That's not a good choice. When I did that, I found that the various tubes and wires blocked the rod from getting through to the underside of the sink - the fact that the rod was installed at an angle didn't help, either. I had to remove the faucet from the sink (for the second time) and then run the rod down. After that I reinstalled the faucet onto the sink. The pop-up rod worked fine after that. Most annoying, but not fatal. The last issue I had was trying to figure out how the on-off feature worked. The instructions failed to mention that for the on/off feature to work, you have to leave the faucet in an "on" position. Not really hard to figure out, but it would have been simple to add a sentence somewhere to explain that. One thing I liked was the ability to very easily bypass the solenoid that electronically turns the water on and off. This is really handy in case the solenoid breaks - you can still use the faucet, just without the auto on/off feature. I had another similar system from a different manufacturer that couldn't do that I was left having to use the inlet line shutoff valves to stop the water running in the kitchen until a replacement part came in. Won't use that product again. I installed this about two (2) weeks ago and so far all is well. In the photo, the blue item is the solenoid. The tube at the top goes to the faucet outlet. The tube at the bottom of the solenoid brings the mixed temperature water to the solenoid. I the solenoid breaks, the bottom tube can be connected directly to the top tube so you can use the faucet, albeit without the automatic on/off feature.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
Beautiful design. My husband had no problem installing. Worked flawlessly for about 10 days and ...
Beautiful design. My husband had no problem installing. Worked flawlessly for about 10 days and now started dripping from the spout so I'm not able to use the auto feature. Still under warranty so calling HD tomorrow. If the problem is fixed and this last for years I'd be happy to adjust to 4 or 5 stars. For the money this faucet should last for many years.
by
Response from DeltaFaucetMar 13, 2020
Hi RockinR,

I'm very sorry to hear that your faucet is leaking. We would be more than happy to help you get this fixed. I've sent an email to gather some more information.

Best regards,
Jon DeltaFaucet
    We bought 4 of these Lahara faucets for our master bathroom and kids' bathroom sinks. Three of t...
    We bought 4 of these Lahara faucets for our master bathroom and kids' bathroom sinks. Three of the four faucets have problems. Corrosion is impacting 2 of them. The one in my daughter's sink is literally peeling away at the head. And 2 of them have problems with pressure and touch-functions. Problems started as early as first year of installation and has gotten progressively worse. HELP!!!! This is our first time using Delta, we've always used Moen in the past.
    by
    Response from DeltaFaucetMar 13, 2020
    Hi Powaymom,
    I am very sorry to hear you experienced issues with your Delta faucet. I do show you have been in contact with our customer service department and your issues were resolved. Please contact us back if anything else is needed.

    Best regards,
    Brandis DeltaFaucet
      4 found this review helpful
      Very Satisfied, except for the price!
      Replaced the vanity top with granite, and the wife wanted the touch featured faucet so I installed the Delta Lahara Touch2O bathroom faucet. Installation was a breeze, the new connections make installation a snap Literally! Hopefully this will not lead to leaks later on. I was a little surprised to see the ALL plastic drain assembly and stopper which comes with it, for the money I expected brass, but the plastic should hold up to my slightly acidic water better. Faucet performs as advertised and overall we are happy and would definitely use this product again and would recommend this to a friend.
      by
      • DIY
      • Verified Purchase
      • Recommended
      22 found this review helpful
      Great feature
      I bought this month ago and really its a good product for bathroom
      by
      Response from deltafaucetJan 19, 2024
      Hello Archana, Thank you for reaching out to Delta Faucet Company! We are happy to hear our product meets your expectations! We appreciate your feedback. Please reach out directly if you have further questions! Best Regards, Kyra Digital Engagement Specialist
        Stopped working
        Not even a year old and the faucet turns on by itself and won’t turn off. Pretty sad the quality of this thing.
        by
        Response from DeltaFaucetApr 11, 2023
        Hi Jasper,

        Thank you for your feedback on the 538T-DST. I have included a link below to the Help Center with some troubleshooting steps to help with inconsistent operation.

        https://support.deltafaucet.com/s/article/How-to-Troubleshoot-a-Delta-Kitchen-Faucet-with-Touch2O-Technology-1628025862981

        Please contact us back with any further questions.

        Best regards

        Nicole
        Digital Communications Specialist DeltaFaucet
          My contractor took the faucet out of the box and...
          My contractor took the faucet out of the box and couldn’t use it because there was a hole in the line. Very disappointing since today was supposed to be the last day of the reno and now we have to find a new faucet.
          by
          Response from DeltaFaucetNov 21, 2022
          Hello Valued Customer, Thank you for your review! We do apologize that this product did not meet your expectations. Please reach out to our customer service department directly with any issues you may experience with this product. Best Regards, Kayla DeltaFaucet
          • Verified Purchase
          Very nice faucet. With the online videos it was pretty straight...
          Very nice faucet. With the online videos it was pretty straight forward to install. The motion control is very annoying and there is a tutorial on how to turn it off. Which would have been nice to have been included in the instructions
          by
          Response from DeltaFaucetSep 29, 2022
          Hi BobMo,

          Thanks for being a loyal Delta Faucet customer, and we appreciate your honest review of the 538T-SS-DST!

          I am sorry for the inconvenience you experienced with the proximity function.

          Please contact us back with any further questions.

          Best regards

          Nicole
          Digital Communications Specialist DeltaFaucet
          • Verified Purchase
          Just installed this faucet; for now we love it. Buy...
          Just installed this faucet; for now we love it. Buy an adapter for electrical power & then you don’t need batteries! We redid our bathroom, & the contractor added an electrical outlet & made a hole in vanity to plug in the adapter. Pay attention; our adapter goes “sideways” & so hole is dependent on that!
          by
          Response from DeltaFaucetSep 7, 2022
          Hi Mamz, thank you for your review regarding your 538T-SS-DST!

          We are happy to hear that this product did meet your expectations and we would be more than happy to assist you.

          If at any time you experience any issues with any of your Delta Faucet Company products please reach out to our customer service department as soon as possible. We would be more than happy to assist with getting any issues resolved for you.

          Please reach out with further questions!
          Best Regards,
          Digital Communications Specialist DeltaFaucet
          • Verified Purchase
          The contractor hasn’t installed it yet but the product is...
          The contractor hasn’t installed it yet but the product is beautiful.
          by
          Response from DeltaFaucetAug 27, 2022
          Hi LYNNE!

          Thank you for taking the time to write a review for the Delta Lahara. With any further questions or concerns, please do not hesitate to reach out to us again! Thank you for being a loyal Delta Faucet customer.

          Best Regards,
          Carrie DeltaFaucet
          • Verified Purchase
          This is the best faucet I ever brought. Its awesome...
          This is the best faucet I ever brought. Its awesome
          by
          Response from DeltaFaucetJun 11, 2022
          Hello Valued Customer, Thank you for your review! We are happy to hear that this product did meet your expectations. Please reach out to us if you experience any issues with your product. Best Regards, Kayla DeltaFaucet
          • Verified Purchase
          by
            by
              The faucet has worked out well. The only complaint I...
              The faucet has worked out well. The only complaint I have is that the instructions for actually using it were hard to find. At first I thought it wasn’t working properly. Once I figured it out it is easy to use. Weird that the directions for use were so lacking. I’m going to get a similar one for my kitchen sink.
              by
              • Verified Purchase
              Excellent Idea
              I highly recommend this item if you live in an area where water is expensive. It works well with just a tap to the edge of the faucet to turn on an off. It keeps clean as I am not having to touch the tap with my soapy hands to turn it off and on while washing my hands
              by
              • Verified Purchase
              • Recommended
              Works great you can just set it up the way you wanted either touch control our sense control or b...
              Works great you can just set it up the way you wanted either touch control our sense control or both! Need to make sure it's installed according to the instructions.
              by
              • Verified Purchase
              • Recommended
              Stopped working a week later! Water started coming out around...
              Stopped working a week later! Water started coming out around the handle!
              by
              Response from DeltaFaucetSep 10, 2020
              Hello,

              Thank you for contacting us. I apologize about the leaking issue you are experiencing but am happy to help you. Please contact us directly as we would like to resolve this matter for you at this time.

              Best Regards, Tim DeltaFaucet
              • Verified Purchase
              Do not buy! I returned one faucet (I bought 3)...
              Do not buy! I returned one faucet (I bought 3) because of the sensor not working and the cartridge leaking after a week on installation! I’m about to remove number 2 because the cartridge is leaking as well!
              by
              Response from DeltaFaucetSep 2, 2020
              Hello. Thank you for taking the time to leave us your thoughts. I am sorry that this product did not meet your expectations and apologize for any inconvenience that this may have caused. As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance. We hope to better serve you in the future. Best Regards, Tim DeltaFaucet
              • Verified Purchase
              Wonderful Product!
              I really enjoy my Delta touch faucet. It's really handy and saves water. When we travel and stay in hotels, I touch the faucet there out of habit and am always surprised when it doesn't turn off. I highly recommend Delta touch faucets. And they have a lifetime guarantee, so you don't have to worry about repairs when something happens. (very rare)
              by
              Response from Customer SolutionsJul 29, 2020
              Hello! Thank you for contacting us at Delta Faucet! We are so happy to hear you are so satisfied with your Lahara Touch2O lavatory faucet! We appreciate your feedback and in being a Delta Faucet customer! Best Regards, Tim
                • Recommended
                love the multi mode touch or proximity
                had a touch faucet in the kitchen and love it. bought a touch for the bathroom a didn't;t realize until I installed it that it also had the proximity mode. Only downside is my cat loves to play with it.
                by
                Response from Customer SolutionsJul 28, 2020
                Hello! Thank you for contacting us at Delta Faucet! We are very happy to hear (and the cat) are enjoying your new Delta Touch2O.xt® lavatory faucet! We appreciate your feedback and in being a Delta Faucet customer! Best Regards, Tim
                  • Recommended
                  Rating provided by a verified purchaser...
                  Rating provided by a verified purchaser
                  by
                  • Verified Purchase
                  Great Features
                  Everything works perfectly
                  by
                  Response from Customer SolutionsJul 23, 2020
                  Hello! Thank you for contacting us at Delta Faucet! We are very delighted to hear you are so satisfied with your lavatory Touch2O faucet! We appreciate your feedback and in being a Delta Faucet customer! Best Regards, Tim
                    • Recommended
                    Love it!
                    Only had couple of weeks but love the no touch feature. Shuts off in 5 seconds. Tap and it stays on until you tap again. Great faucet. High enough to easily wash hair in sink.
                    by
                    Response from Customer Solutions Apr 10, 2020
                    Hi, We are pleased that you love your Delta faucet. Thank you so much for sharing! Best regards, Brandis
                      • Recommended
                      We love it! Wave your hand and water runs...
                      We love it! Wave your hand and water runs 5 seconds. Touch it and water runs until you touch again to stop. Light turns red when water is hot. Easy to follow instructions.
                      by
                      • Verified Purchase
                      Nice faucet, works well and looks modern. They’re a few draw backs though. The faucet is too sens...
                      Nice faucet, works well and looks modern. They’re a few draw backs though. The faucet is too sensitive, if you get within an inch or two of the body(not the bottom sensor) it’ll turn on without wanting to. When using the touchless feature, the faucet will turn off(wish it stayed on until you remove your hands from bottom sensor.)after a seconds even though Ur hands are still under the faucet while still using it where as the touch feature the water will stay on for a minute then turn off unless you retouch to turn off. The body looks kind of cheap and thin, the stem is made up of two pieces. It would have been nice if it were made up of one piece. Aside those issues it’s still a pretty good faucet.
                      by
                      • Verified Purchase
                      • Recommended
                      Nice look and design. Water temperature sensor feature is...
                      Nice look and design. Water temperature sensor feature is convenient to know when water has reached lukewarm temperature. Only concern is the sensitivity of the Touch2O.xt technology in which it seems a little too sensitive. Faucet will sometimes turn on when I’m reaching over it.
                      by
                      • Verified Purchase
                      Great idea if it worked properly.
                      Purchased this faucet last month, the touch feature works fine. Its the no touch feature that goes on randomly multiple times a day with no one in the bathroom. Contacted Delta and sent the required pictures of the installation. They noticed that the battery wire crossed over the sens wire. I corrected the routing of the wires but the problem still exists. I am still waiting for Delta to get back to me after a week of no response.
                      by
                      Response from DeltaFaucetMar 13, 2020
                      Thank you for your review, Dick456! I'm very sorry to hear you are experiencing an issue with the touch feature of this Delta faucet. We have emailed you directly to follow up with your model. Please refer to that email for further assistance.

                      Best regards, Edward DeltaFaucet
                        4 Star Review
                        Rating provided by a verified purchaser
                        by
                        • Verified Purchase
                        The faucet itself is very nice but the installation was...
                        The faucet itself is very nice but the installation was a bit rough.
                        by
                        • Verified Purchase
                        Great instructional booklet pictures on the install......straight forward, this is my 2nd Delta t...
                        Great instructional booklet pictures on the install......straight forward, this is my 2nd Delta touch faucet with my kitchen coming up on 7 next month .....changed the batteries 2x
                        by
                        • Verified Purchase
                        • Recommended
                        Showing 1-30 of 44 reviews

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