It claims to be a “universal hose” but didn’t fit...
It claims to be a “universal hose” but didn’t fit my 6 year old house’s kitchen sink hose
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Response from DancoSupportJan 29, 2020
Thank you for your feedback. We apologize for the inconvenience you have experienced. This product is not universal as it is only fits most Moen, Delta and Oakbrook faucets with 1/4" threaded connection. We are working on updating our packaging to put heavy emphasis on this. If you have any questions our excellent Product Support team can be reached at 800-523-5135 (option 2), or if you prefer you can email them at support@danco.com.
Verified Purchase
Dec 24, 2019
hose and sprayer .... poor ...
hose and sprayer .... poor quality , surely china made ....
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Response from DancoSupportJan 13, 2020
Thank you so much for reaching out to us and providing your feedback. We are sorry to hear that we did not meet your full expectations. If there is any way we can help find what you are looking for or troubleshoot any issues you have please don't hesitate to reach out. You can call our Technical Support Team at 1-800-523-5135 option #2 during our business hours (Monday – Friday 8 am – 5 pm CST) or if you prefer you can email them at support@danco.com.
Verified Purchase
1 found this review helpful
Dec 18, 2019
Good for a quick fix. It's ok. Not great. They make one that is non kinking that might be a bette...
Good for a quick fix. It's ok. Not great. They make one that is non kinking that might be a better option.
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Verified Purchase
Recommended
Dec 15, 2019
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from DancoSupportDec 17, 2019
Thank you so much for your feedback. We really appreciate you being a loyal customer and helping to share the word about us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you!
Verified Purchase
Dec 11, 2019
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from DancoSupportDec 12, 2019
Thank you so much for your feedback. We really appreciate you being a loyal customer and helping to share the word about us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you!
Verified Purchase
Dec 10, 2019
Returned to store unused, as not compatible with current system...
Returned to store unused, as not compatible with current system in place. Neither good nor bad, just not capable of use in my application.
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Verified Purchase
Nov 14, 2019
5 Star Review
Rating provided by a verified purchaser
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Response from DancoSupportDec 12, 2019
Thank you so much for your feedback. We really appreciate you being a loyal customer and helping to share the word about us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you!
Verified Purchase
Nov 5, 2019
The Spray hose was easy to install. The product has been installed for about one week and there ...
The Spray hose was easy to install. The product has been installed for about one week and there are no problems.
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Response from DancoSupportNov 5, 2019
Thank you so much for your feedback. We really appreciate you being a loyal customer and helping to share the word about us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you!
DIY
Verified Purchase
Recommended
Jun 4, 2019
Works as intended, but very stiff will take awhile to relax for normal use.
Works as intended, but very stiff will take awhile to relax for normal use.
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Verified Purchase
Recommended
May 29, 2019
Was much needed to fix our sink sprayer. Was easy to install. The tubing is still stiff but shoul...
Was much needed to fix our sink sprayer. Was easy to install. The tubing is still stiff but should lossen up with a few uses.
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Verified Purchase
Recommended
Apr 23, 2019
The products I bought are very good,...
The products I bought are very good,
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Verified Purchase
Jul 17, 2018
Hose did not work for us ....
Hose did not work for us .
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Response from DancoSupportAug 3, 2018
Thank you for your feedback. We are sorry to hear that this spray hose did not work for you. We will work with our Marketing team to get better information out there to make sure you have the best shopping experience.
Verified Purchase
Feb 13, 2018
was just as the picture showed------works just fine---thanks--------j.white
was just as the picture showed------works just fine---thanks--------j.white
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Verified Purchase
Recommended
Feb 6, 2018
This is a very economical replacement spray hose. It is much better quality than I had originall...
This is a very economical replacement spray hose. It is much better quality than I had originally expected. The installation was simple and direct. The length of the hose was perfect for my application, and easily extends and retracts as needed. Since installation I have experienced no leaks or annoying drips. Don't let the low price discourage you from purchasing this quality replacement hose.
I bought it on your website under extension hose for...
I bought it on your website under extension hose for a hand held shower. This product did not fit my description at all. A waste of my time driving to your store to pick it up, and then having to wait in line to return it when I realized it wouldn't work.
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Verified Purchase
Feb 4, 2018
This is a basic spray hose. It does the job and was easy to install. The length is good, giving m...
This is a basic spray hose. It does the job and was easy to install. The length is good, giving me plenty of distance between the sinks and over the counter when necessary. The connectors fit well and provided a tight seal. So far there is no annoying drip and the water flow is good, strong. The hose is a little stiff due to being new, in time I hope it will lessen.
Using the hose as a replacement product, it is a direct fit for the original hose. And, it does ...
Using the hose as a replacement product, it is a direct fit for the original hose. And, it does seem to offer additional hose material, which will hopefully extend the life for the sink spray application. The hose was relatively easy to install, and the end fittings were a good mate to the original water connections. And, no leaks were noted at those connections.
This hose (used in a kitchen sink application) worked perfect. I actually replaced what was a ste...
This hose (used in a kitchen sink application) worked perfect. I actually replaced what was a steel braided line. I believe the high pressure plastic is much more workable in this situation. The faucet head pulls out of the head much easier without snagging. The hook up was simple. both ends are standard sizes to most kitchen sinks. The hose also had a good working length. It was also sized correctly so I could use the existing counterweight for faucet retraction back into the sink. I highly recommend this product
The Universal Kitchen Spray Hose is quite strong and durable due to the metallic mesh screening t...
The Universal Kitchen Spray Hose is quite strong and durable due to the metallic mesh screening that serves as reinforcement for the tubing. It is convenient that the tubing is actually transparent and not opaque. The instructions for installation are easy to follow and the fact that the tube comes with universal connectors really makes the job very simple.
This product makes it easy for Do-It-Yourself (DIYers) home owners like myself to upgrade or perform home repairs on their own thus saving a lot of money on professional handymen.
It only requires some wrenches and a small amount of time to install the hose. Just remember never to over tighten the fittings at the beginning of the job. You can always go back for a final tightening at the end.
I would definitely recommend this product.
This spray hose is substantial in that it feels and looks heavy duty. Reinforced with metal makes...
This spray hose is substantial in that it feels and looks heavy duty. Reinforced with metal makes it strong and durable. Looking at it and comparing it to my existing spray hose, installation would be easy but i would have someone install it for me as any plumbing under the sink is too awkward for me to manage. I would definitely recommend this product.
This was as simple as you can get. Instructions were easy to follow. And installation was a snap....
This was as simple as you can get. Instructions were easy to follow. And installation was a snap. Most of the time, when it says universal fit. It means it won't fit anything in the universe. But I have to say, not this product. If you follow the instructions, everything should be ok. Just don't over tighten any of the fittings before you complete the job..Once in place, THEN go back and tighten the fittings.
This spray hose is very easy to install and by being clear it will match almost an fixture. It on...
This spray hose is very easy to install and by being clear it will match almost an fixture. It only takes a couple of wrenches and about 15 minutes and you are back in business. I had no leaks. However my reason for only giving this product a 4 star rating is due to the stiffness of the hose. If you are not running hot water it is difficult to pull out.