#1 Home Improvement Retailer

Customer Reviews for Clopay Classic Steel Long Panel 8 ft x 7 ft Insulated 18.4 R-Value Sandtone Garage Door with Windows

Internet #204598338

Model #HDPL20_ST_Plain

Store SKU #1000339545

  • 3-layer steel frame construction with insulation
  • Features Intellicore an industry leading R-value insulation
  • Deep panel edging improves appearance close-up and from the curb

Customer Reviews

  • 4.7
    out of 342 reviews
  • 94% recommend this product
Filter by:
Showing 1-30 of 342 reviews
Simple review of Classic Collection
The builder made the selection of the classic collection...it works fine and does look good from the street.
by
  • Verified Purchase
New garage door
The door works well, and the appearance of the door is very pleasing.
by
  • Verified Purchase
  • Recommended
Don’t Expect customer support to be useful
I will never buy a Cloplay product again. Purchased a 16x7 insulated garage door in 2015 from Home Depot. Called today to get information about the spring (which I have in hand with a label stating size and part number) and was told they could not give me ANY information without the door serial number. The serial number is printed on a paper label affixed to the bottom of the door and has long since detached itself. This most likely happened during the Great Flood in 2016. Will not buy again
by
Response from Clopay Customer CareMay 9, 2023
James, Thank you for contacting us. I was able to locate your telephone call and it is my understanding you have recently installed your Clopay garage door and was wanting a quote to convert your springs from EZ torsion springs to standard torsion springs. I am so sorry for your experience, but in order to properly quote for the standard torsion springs, we would need to have the Serial # PID # from the label on inside of door or the information on the label on side of the door panels. The reason we need to obtain this information is to be able to pull your order to review the door configuration, which includes not only the Model #, but also includes the windows and track on your door. Since you were unable to locate the needed labels, we provided you the contact information for your nearest Clopay dealer. I certainly hope you were able to contact the Clopay dealer and obtain the standard torsion springs. If not, please contact Clopay at reviews@clopay.com. Thanks! The Clopay Team. ClopayGarageDoors
    Seems well-designed, functional, durable
    Fully satisfied with the design / functionality of the door, parts seem sturdy and durable. Take this with a grain of salt, since I've only had the door for half a year.
    by
    • Verified Purchase
    • Recommended
    Nice Garage Doors
    These doors are first class. Their made really good.
    by
    • Verified Purchase
    • Recommended
    Perfect replacement
    Looks just like the one I backed into. Matches our other door.
    by
    • Verified Purchase
    New Doors
    Doors are nice and well built. Modern look and clean lines.
    by
    • Verified Purchase
    • Recommended
    Highly recommend this company!
    We are enjoying our new door! It looks great and operates quietly. The installers were on time, efficient, and knowledgeable about the product.
    by
    • Verified Purchase
    • Recommended
    Honesty
    The professional installation and follow-up corrections eventually became satisfactory. The delays in shipment of the overall package was excessive but we must understand the materials required to complete the entire installation with the right materials. We applaud the Clopay decisions to not substitute inferior materials and the delays were worth it.
    by
    • Verified Purchase
    • Recommended
    New Garage Door Choice
    I have purchased Clopay garage doors before. I have been very pleased both times. Easy install and good looks!
    by
    • Verified Purchase
    • Recommended
    Quieter operation and beautiful
    Replaced a 35 yr. old double-sized garage door with a Clopay on our heated garage where we entertain often, even during harsh Wisconsin winters. We're impressed with such improved insulation, and the Cherrywood steel is beautiful. Much quieter operation too. The technician who first came to inspect and measure (assuring a smooth installation) was professional and answered all questions. The installers were steller too, gave us maintenance tips, knew their product well. We highly recommend Clopay garage doors, very happy with our purchase. Packer game days in the garage are even more warm and enjoyable now.
    by
    • Verified Purchase
    • Recommended
    Double Car Garage Door
    Plain garage door but solid built. Insulated and thick.
    by
    • Verified Purchase
    • Recommended
    New Clopay garage door
    My new Clopay garage door is functional and handsome and an asset to my property.
    by
    • Verified Purchase
    • Recommended
    Great doors
    I love our new garage doors! They really improved our curb appeal.
    by
    • Verified Purchase
    • Recommended
    Perfect garage door for a picky customer!
    Insulated garage seems really well built with tight tolerances for better weather seal. Don't know yet how well it controls cold temps. until Winter.
    by
    • Verified Purchase
    Garage door weatherstrip
    Ordering was a long wait. We didn't mind. We understood with the pandemic, Shipping of parts caused the delay. The doors are wonderful. We did notice when unpacking the panels, the bottom panel weatherstripping was out of shape. We had hoped with warmer weather. That it would regain its correct shape. It did not. We are working and hoping for a replacement.
    by
    • Verified Purchase
    • Recommended
    Classic door
    Love my clopay door,solid ,looks great, installers were great
    by
    • Verified Purchase
    • Recommended
    Garage door
    Very well made , from the hardware right to the door
    by
    • Verified Purchase
    • Recommended
    A long over due delivery, but well worth the wait.
    This door looks great inside and out. Love the windows. great having natural light in the closed garage when the door is closed.
    by
    • Verified Purchase
    • Recommended
    New garage doors 2021
    Timeless look, excellent sales, service and installation.
    by
    • Verified Purchase
    • Recommended
    Bad customer service
    I bought one Colpay garage door from Home depot . Very bad Home depot customer service at Costco plaza . From the manager Sylvia to all. Zero customer service.
    by
    Response from Clopay Customer CareDec 2, 2021
    Safwat - Thank you for contacting us. We are sorry to hear about the issues you are having with the Clopay Garage Door. Please contact us at Reviews@clopay.com at your earliest convenience so we can help understand your issue and provide assistance. Thanks, The Clopay Team ClopayGarageDoors
      1 found this review helpful
      New 4050!
      Great improvement over my 25-year-old uninsulated garage door. Looks great.
      by
      • Verified Purchase
      • Recommended
      Great doors so far.
      The doors look great, especially with the windows. I have to wait until winter to see what affect the insulation works out.
      by
      • Verified Purchase
      Garage door installation
      Steve was very professional when installing my door. He was on time, explained what he was going to do, and was very polite. I've been waiting to hear back on the warranty from the company, however since I paid more for it.
      by
      • Verified Purchase
      • Recommended
      Wow... What a difference
      One notices the quality immediately and when you close the garage door, wow... what a difference.You can feel the difference in the garage. You know it is sealed shut.
      by
      • Verified Purchase
      Great Looking Door
      The door looks great and the very clean look from the curb has people talking. The install and fit now gives me a well sealed garage ready for those Canadian winters.
      by
      • Verified Purchase
      • Recommended
      Great door
      The door works exceptionally well together with the Liftmaster motor. It was a major upgrade to our 21 year old door. We also love the black wood grain color.
      by
      • Verified Purchase
      New Clopay Door Issues/Quality
      Just installed one of five doors this weekend and to begin one of the panels had a scratch in the painted finish. Now if I were installing these on someone else's property I would have had to reject the panel, but it was for my own residence and it had already taken four months to get them in the first place. Second is it came with random door stop lengths which will not be allow me to install all doors without having to attempt to splice the door stop material in some form or another which is unacceptable. I will be reaching out to the vendor to rectify this issue, and will follow up with new ratings after interaction with them. As far as overall door quality I will be further examing there performance with a FLIR gun over the following days and throughout the year to see if the increase in R value is truly beneficial, and minus the scratch and some random overrun of foam from certain seams they seemed like a decent door compared to others we have installed.
      by
      Response from Consumer ServicesApr 14, 2021
      I am very sorry to hear about the issues that you have experienced with your Clopay product. If you purchased your door through Home Depot, please contact our Home Depot division here at Clopay by calling 877-526-2050 Monday through Friday 8am-8pm EST and one of our customer service representatives can assist you with the issues you are having with your door.
      • Verified Purchase
      • Recommended
      Garage Doors
      Installers were great. Love the 2 new garage doors.
      by
      • Verified Purchase
      • Recommended
      Beautiful Addition
      Our new CLOPAY garage door is a beautiful affordable addition to our home.
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 342 reviews

      Frequently Bought Together

      +
      +
      Price:
      $1460.30
      $1718.00
      Save $257.70 (15%)