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Customer Reviews for Bruce American Originals Salsa Cherry Maple 3/4 in. T x 2-1/4 in. W x Varying L Solid Wood Flooring (20 sqft /case)

Internet #204468585

Model #SHD2728

  • Expertly crafted in USA with solid maple; a renewable resource
  • Durable nail down install on/above grade and refinish up to 3x
  • Lifetime Limited Warranty for best in class protection from wear

Customer Reviews

  • 4.1
    out of 1,170 reviews
  • 74% recommend this product
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Showing 1-30 of 1,170 reviews
Coastal Gray Hardwood Floor
Great floor. We love it. It requires the floor to be prepared and then nailed and stapled. It takes more work than a snap and click floor. But we prefer the 3/4 hardwood without the extra work of staining and varnishing. Really like the product. Wish there was a few more longer boards. I understand it is random selection of boards.
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  • DIY
  • Verified Purchase
  • Recommended
3 found this review helpful
Good quality.
It's good hardwood floor. But there is box damage when it delivery.
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  • Verified Purchase
  • Recommended
1 found this review helpful
the whole family is happy :)
Hi, I went in the the Windsor Home depot and was told I could not get the 2 1/4 in Canada so I bought 12 boxes in Michigan at a Home Depot there. it was about $350 extra than if I could have got it in Windsor. After buying the 12, I went back and spoke to a different support person, was told I could get it in Windsor, so I bought another 12. It was a bit frustrating and of course, cost me more when I was first told I could not get it in Canada at 2 1/4. I am just waiting for the delivery that was first promised the week of February 29. Soon it will come I hope.
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  • DIY
  • Recommended
Look over EVERY Piece
I purchased 27 boxes of this flooring. So far I have finished 3 of the four rooms of the planned installation. I am very pleased with the look and feel but I do offer this advice. You MUST look over every piece prior to nailing it! Every single box I opened (21 so far) has had some flawed wood in it. By flawed I mean tongues damaged (this is the most prevalent defect). Some of the longer boards have been slightly warped. Now I lay each long board on its long edge to see if any daylight appears underneath. More often than not, the longer boards are unusable on the main floor. I have to save them for the closet where I can get away with a small gap. The video on HDs website says 75 QA checks. Ha! I don’t believe that for a second given the large amount of defects found. At this price point of over$100 a box, I would expect better quality and be able to install almost every board. Had I purchased this hardwood at Walmart, I would expect this lack of quality.
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  • DIY
  • Recommended
11 found this review helpful
Great solid hardwood flooring
This pre finished hardwood flooring is an excellent product. It installed very well with a pneumatic floor stapler. Much better quality than I was expecting. Definitely worth the price.
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  • DIY
  • Verified Purchase
  • Recommended
2 found this review helpful
Quality REAL wood flooring
We used this as a transition strip between our original oak hardwood floors and our newly installed oak hardwood floors. We couldn't match our originals 100% so we wanted something to give a purposeful separation between the new and the old. Plus we ran the new hardwood floors the same direction as the old and the idea of feathering in the new floors gave me nightmares. This was a simple and easy solution. The only downside is that I had to buy a whole box for the 5 square feet I needed, but that cost was acceptable to us. Great floors. Would recommend.
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  • DIY
  • Verified Purchase
3 found this review helpful
Good match to our original oak hardwood floors
We installed these oak hardwood floors in the kitchen and dining room of our 1966 ranch that came with original oak hardwood floors in the adjacent front room. The new oak was a very close match to the original oak. The new floors have a glossy finish that we hope will dull with time, but otherwise they look great. Installation was typical. Nail down T&G. We used a felt/tar paper between the plywood subfloor and the new hardwoods. Some of the new planks were curved, but none were cupped. Sometimes the tongue or groove wouldn't be 100% but since they are genuine wood - you get some imperfections. We had ordered 10% more than we needed to account for this and it wasn't a problem.
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  • DIY
  • Verified Purchase
  • Recommended
15 found this review helpful
Disappointed in the number of damaged/warped boards per box.
While the finished project looks great, the number of warped and damaged boards per box was simply unacceptable. We purchased several boxes (7) to replace laminate flooring previously installed in my home office. The flooring was purchased late last year with a spring-summer install planned. The boxes of flooring were stored inside my home in a corner of my dining room. The flooring was a close-out and not returnable so maybe this was the reason why. I did note that one other reviewer mentioned the warped boards, but we had a lot. Every single box had at least 2-3 boards that could not be installed the full length. As we got nearer the end of the install, the sixth box had almost every longer length board warped. I had Bruce flooring installed before and do not recall an issue. Based on this, the ease of installation, quality and value are rated very low for this product. I am unable to recommend this product.
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  • DIY
6 found this review helpful
A Really Beautiful Floor Despite a Couple of Small Quality Control Issues
Our maple hardwood floor came out great. We had to watch carefully as we installed because a few of the planks were just not cut square on the ends. There was a surprising amount of variation in the width as well, considering that we understood this to be a top-quality product. There were also a few handling scars from where someone in the factory apparently just got careless. But, a handful of bum boards in over 400 square feet of flooring isn't that bad, and most of the time we could trim the end and then use that board at one end of a row. Only a very few were worthless. The stain and clear finish were consistently well-done. Board thickness was consistent, as were the tongue and groove interfaces. We followed instructions for sub-floor preparation and installation and came out with a beautiful squeak-free final product. We had ordered one box more than the calculated minimum to cover our floor, so we didn't worry about setting aside the shortest boards or any that had questionable spots.
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  • DIY
  • Verified Purchase
  • Recommended
6 found this review helpful
Worst floor ever. Manufacture Defects
Pieces were milled improperly width wise. So I had to sort through each box to find the best fit. Pieces had dings and dents on them coming right out of the box. Approximately 40 pieces were missing the tongues. Yes the floor looks great but one horrible floor to install. I really should of just returned the entire floor but I had 25% of it complete and then the disaster started. The manufactures quality control staff must be on vacation.
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  • Pro
36 found this review helpful
Great Quality Great to Work With Beautiful
Bruce Hard Wood Flooring was so easy to work with. Quality wood- no bad pieces- less waste. It was easy to install and the floor speaks for itself. Couldn't be happier.
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  • DIY
  • Recommended
4 found this review helpful
Nice wood floor
This product was as easy to install as solid wood floors can be as there was very few flaws in the wood and almost all of the lengths were extremely straight. There was a variety of lengths and most were long pieces 4 to 6 ft in length. I had very little waste as it seemed there was just the right amount of short pieces per box. When the install was finished it looked very elegant with the white wash color and was exactly what I was looking for.
by
  • Pro
  • Verified Purchase
  • Recommended
2 found this review helpful
Quality product. Very little waste. Beautiful when done.
Nice to get the job done in one day with no sanding or finishing.
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  • Pro
  • Recommended
13 found this review helpful
Poorly Milled
I installed around 1,100 square feet of this flooring into our dining room, living room, kitchen, a sitting area, two halls, and two bedrooms. We wanted a wood floor that was dark, but not too dark as very dark floors, as per numerous reviews, are very hard to keep looking clean. We came across this on an end-cap at Home Depot. We liked that the tone is a bit more “cool” than warm (or reddish). The color of this is Brown Earth or Saddle (it goes under both names). I will say that now that it is complete, the finished floor looks very nice, and I get a lot of compliments on it; however….there are two big issues with this product: 1. It fairly easily scratches and dents. Our dog was scratching the floor badly. My wife (bless her) found a product (Soft Paws) where she glues these rubbery covers on her nails, and they work well. With that said, this floor scratches easily with all kinds of stuff. Perhaps in the long run it’ll just look acceptable and weathered/worn. This to be determined. Maybe this is just the deal with hardwood floor. I will say I’m disappointed that the coating isn’t more scratch-resistant (not just the wood). 2. This is the big one. This floor is very, very, very poorly milled. The tongues and grooves are not tight or consistent. The quality control is just flat embarrassing. So our finished floor has a number (a couple of dozen) of very bad creaks and squeaks in the floor… Take a look at the picture below. These are the “cast off” pieces for just a single 12 ft x 11 ft bedroom. Even tossing out this many pieces of poorly milled/inspected pieces, I still have 2 bad creaks/squeaks in that room. It’s a joke. I find it very disappointing. Frankly I’m at a loss as to how to fix all these creaks and squeaks. These are NOT subfloor related. These are situations where a single board has a creak. Some people will blame this on me and on my installation. I really have to dispute this. I’m an experienced woodworker of 15 years. I’ve redone a kitchen, done plumbing, electric, drywall, put in tiled floors, laminate floors…all without issue. If you look at my floor, the direction is straight as an arrow. Down a 35-foot hall...dead on. 15 feet to one wall….parallel to wall. 25 feet out to other wall…parallel within ¼”. I put in integrated floor grates (see picture) that I stained and polyed myself. The base and shoe are cut, caulked, and painted very nicely. As part of this flooring, I for all intents and purposes I did over 50% of a kitchen remodel as all base cabinets and electric and plumbing and gas and cabinets were taken out and put back. All of my transitions look great….to carpet, to tile, around two fireplaces, to a stairway. In other words, I have very good DIY and woodworking skills. I just don’t buy that this is my fault. I can’t imagine this not happening even had I paid to have it installed. So, what was my alternative here? Did I inspect each piece before laying it? Yes I did. This flooring is poorly milled. Period. This is NOT due to the normal cupping, bending, and movement of wood. I get that. Those things cannot by avoided. This is something different. Just sloppy tongues and/or grooves. The killer is there’s really no way to always know this unless you go over every single piece with a caliper? What is that? What kind of product do you have to verify so closely because the quality is so poor and the size varies so much? Anyhow, I’m very disappointed. Would I buy this floor again? NO. I would not. I wish I would of gone with something engineered and more consistent. I guess the question now is, can I salvage this? Can I fix the creaks and squeaks without making it worse? I hope this was helpful. If you do install this floor, I would be very, very, very careful to make certain to inspect all pieces to probably a ridiculous level.
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  • DIY
34 found this review helpful
What an incredible value and VERY nice looking floor from Bruce!
I rarely spend the time to write a review of products I own but in this case this product really deserves great praise. I had a section of carpeted floor that I wanted to replace with hardwood. I visited by local The Home Depot and found this product sitting on an endcap. I was not able to find a sample nor was the product even featured but the box was torn open so I pulled a piece out. The wood looked very nice and the color looked close to my existing hardwood floor. The saleman allowed me to take a small piece from the box to try out at home. At home I confirmed the color was a very close match to what my builder hand stained 10+ years ago. I returned to the store and purchased 3 cases enough to cover the foyer area with some planned waste. Enough of my story, here are my observations. 1) Opening the cases I was surprised to find so many nice looking pieces of wood. I recall when my builder installed the original floor he used words like "select: to describe a grade which was less notty and more appealing. If my existing floor was "select" then this a grade or two above as so many pieces had such nice patterns and there was only a board or two that were not perfect. 2) The finish on these board was very nice. The manufacturer offers a lifetime finish warantee. I'm not sure what this means and/or how I'd actually take advantage of such as warantee by the finish is very shiny, smooth and clear. Compared to my original floor, this floor looks amazing. Hopefully I'll be saying the same thing in 10 years! 3) The tongue and grooves fit together very well. I suppose that's the standard there days with any hardwood manufacturer but there was very few warped boards and any warpage pulled together nicely when hammered. 4) The floor looks amazing. I did this installation myself. It was my first hardwood installation and I was a bit nervous when I started laying down boards but after the first few boards went in I really got the hang of it. If you're handy, I'd certainly recommend a self-installation to save yourself alot of money for someone else's labor. 5) The floor looks amazing. I know I just said that but as I look over at it thinking what else to write to help you make an informed decision I just can't help but be amazed at how nice this floor looks. I highly recommend it and for the price of $3.89 sq (as of 1/13/14), it's an amazing value!
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  • DIY
  • Recommended
14 found this review helpful
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  • Verified Purchase
Bruce American Natural Red Oak 3/4in. Tx2-14W Hardwood Flooring, product is good but the waste is too high. Out of 34 boxes, I got 12 full boxes of rejected material. Too many small pieces, many knots, green discoloration across the grain on some, worm holes, cracked split boards, incomplete joint cuts, damaged wood below the finished surface and more. If you buy this product, expect up to 30 percent waste, not the 10 percent they recommend. The end result is good if you select carefully.
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  • Verified Purchase
1 found this review helpful
Quality Control is terrible!
Once picked through for the good ones, its decent. But MANY are missing tongues, have bad finish, are split, miscut, and have varying heights
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    1 found this review helpful
    Its a nice product. I did have several boards this time that I would not use. The biggest frustration is that I had one case that had one 60" piece, one 43" piece and everything else was less than 28", most less than 20" Thank god I had 2 more cases to help space them out, but it was tough. I always open 3 cases at a time to help with that, but this was extreme. I came in to get the product after I had ordered it. It was there 4 days after, so that was awesome, but then took the HD guys almost 45 minutes to get it from the receiving area out through the loading dock behind the garden area. Then had to hand unload because they broke the skid.
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    • Verified Purchase
    Several pieces were bad
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    • Verified Purchase
    Many pieces with no tongue and/or groove, pieces with dry rot, badly warped. Many unusable due to staple marker a glue type residue. Disappointed in the overall quality.
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    Response from AHF Products TeamMar 7, 2024
    Hi Reginald!

    Thank you for taking the time to post a review!

    Our team is committed to ensuring the highest quality products, and we take your feedback seriously.

    If you'd like to tell us more about your experience please contact our Customer Services Team at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST. Information can also be found on our website Florexpert.ahfproducts.com  

    Have a wonderful day! AHFProducts
    • Verified Purchase
    Wood is the perfect match to the existing builder installed wood.
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    • Verified Purchase
    Some of the longer boards were warped and several of the shorter boards were damaged.
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    Response from AHF Products TeamFeb 26, 2024
    Hello there,

    Thank you for contacting AHF Products with your comments. 

    We sincerely apologize if we did not meet the quality standards you expected. Industry standards permit either natural or manufacturing grading deficiencies not to exceed 5%, and any planks deemed unacceptable would be set aside.  Solid hardwood flooring makes it impossible to guarantee perfectly straight pieces, as natural curvature characteristics are inherent to the product and are not considered defects.

    I hope this information is helpful to you.  If you would like to discuss this further, please feel free to contact our Customer Service team at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST. AHFProducts
    • Verified Purchase
    Showing 1-30 of 1,170 reviews

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    Finish Type

    Prefinished

    Prefinished

    Prefinished

    Prefinished

    Installation Location

    Above Grade/Wood Subfloor

    Above Grade/Wood Subfloor

    Above Grade/Wood Subfloor

    Above Grade/Wood Subfloor

    Plank Width

    Narrow plank (5 in or less)

    Narrow plank (5 in or less)

    Narrow plank (5 in or less)

    Narrow plank (5 in or less)

    Installation Method

    Nail Down

    Nail Down

    Nail Down

    Nail Down

    Hardwood Floor Features

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