Whoever drilled the holes didn't do them correctly. The entire back side was put in backwards to ...
Whoever drilled the holes didn't do them correctly. The entire back side was put in backwards to what the directions showed because the holes were on the opposite sides. I was able to put it together, fortunately, but now the magnetic clicker things are near the floor and they're supposed to be at the top. So, the person who drilled the holes doesn't seem to know what they're doing. Also, I didn't realize how few 75 DVD were because I still have 240 DVD left to put somewhere. The 75 I put in it hardly put a dent in my stacks of DVD. I would have to buy 4 more to put them all away in a cupboard like I wanted. So, this cupboard was a complete waste of money for me.
by
Verified Purchase
1 found this review helpful
Jul 31, 2018
Was easy to put together, arrived in a timely manner, just getting it was difficult because the ...
Was easy to put together, arrived in a timely manner, just getting it was difficult because the store couldn't find it. The design is awesome! What I dislike is it's so light it's easy to tip over unless you secure it to the wall, I didn't want that. I've had it 2 weeks. But it holds all my DVD's.
by
Verified Purchase
Recommended
2 found this review helpful
Jan 23, 2018
It was way smaller than the picture. Sorry I was not pleased at all
It was way smaller than the picture. Sorry I was not pleased at all
by
Verified Purchase
Jan 29, 2022
garbage
this product has directions that tell ypu to insert a cam shaft into the walls of the cabinet and they need to screw into top shelf E. there is NOWHERE to insert the cam shafts. had to glue this together to finish assembling this product. I would not recommend this product based on the fact that it is not set up appropriately to follow the directions
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Response from Atlantic Product SupportFeb 4, 2022
Hi Shannon, Sorry for the inconvenience this has may have caused. The Venus is our pretty lady of a media cabinet features unusual curved doors that lend a swoosh of style to your living area. With adjustable shelves and sliding dividers, the Venus 198 Media Cabinet is as practical as it is eye-pleasing. When you're ready for a disc, just push to open the magnetic latch to access anything in your collection. Should you need to request a return please contact our Customer Service at (800) 747-2660, we will be happy to assist in anyway we can. Thank you, Kat, Atlantic Inc.
Jul 21, 2021
I was very disappointed with my purchase. I spent close to 2 hours trying to put this cabinet tog...
I was very disappointed with my purchase. I spent close to 2 hours trying to put this cabinet together. to make a long story short. the instructions were very confusing. the screws that were included with this unit didn't work properly. The unit is very cheap looking.. I would not recommend this unit to anyone. I ended up throwing the whole thing in the garbage!!
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Response from Atlantic Product SupportJul 23, 2021
Hi Rich, Sorry to hear the Atlantic Venus was not what you anticipated . Should you need request a return in the future with any of our products please contact our Customer Service team at (800) 747-2660, we will be happy to assist in anyway we can. Thank you, Kat, Atlantic Inc.
Apr 23, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Atlantic Product SupportApr 23, 2021
Thank you for purchasing the Atlantic Venus. Enjoy! Kat, Atlantic Inc.
Response from Atlantic Product SupportMar 11, 2021
Thank you for purchasing the Atlantic Venus Media Storage. We (Atlantic Inc) are happy to hear you love your Media Storage and your records fit and look great. We strive for 100% Customer Service! Kat, Atlantic Inc.
Verified Purchase
Recommended
Mar 6, 2021
Very easy to put together and we really enjoy it...
Very easy to put together and we really enjoy it
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Response from Atlantic Product SupportMar 15, 2021
Thank you for purchasing the Atlantic Venus. Glad to hear you are enjoying our product. Kat, Atlantic Inc.
Verified Purchase
Feb 19, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Atlantic Product SupportFeb 23, 2021
Thank you for your review. Enjoy! Kat, Atlantic Inc.
After putting it together it is extremely small I would need 10 of these.
After putting it together it is extremely small I would need 10 of these.
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Response from Atlantic Product SupportFeb 23, 2021
Thank you Yvonne for purchasing the Atlantic Venus. As stated in the dimensions section and on the 3rd image the dimensions for the Venus is 34.63" (H) x 8.25" (D) x 15.38" (W).Should you need to request a return or purchase another Venus for your collection please contact our Customer Service at (800) 747-2660, we will happy to help in anyway we can. Thank you, Kat, Atlantic Inc.
I am not satisfied AT ALL with this item. It is very flimsy and keeps falling apart, I would NOT ...
I am not satisfied AT ALL with this item. It is very flimsy and keeps falling apart, I would NOT recommend this to ANYONE.
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Response from Atlantic Product SupportDec 11, 2020
Please make sure you Insert dowels (N) and cam screws (K) into panels (B & C).Attach panel (B & C) to panel (J) . Turn cam locks (L) clockwise to secure, but not over tighten. Fasten panel (A) to using screws (T). Insert dowels (N) and cam screws (K) into panels (B & C).Attach panel (B & C) to panel (J) .Turn cam locks (L) clockwise to secure. Should you need any help with the set up or have any questions please contact our Customer Service at (800) 747-2660, we will be happy to help in anyway we can. Thank you, Kat, Atlantic Inc.
Dec 5, 2020
It was easy to assemble. And I use it everyday...
It was easy to assemble. And I use it everyday
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Response from Atlantic Product SupportDec 8, 2020
Thank you for the feedback. Enjoy! Kat, Atlantic Inc.
Verified Purchase
Nov 27, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from Atlantic Product SupportDec 1, 2020
Thank you for purchasing the Atlantic Venus. Enjoy! Kat, Atlantic Inc.
Nice cabinet for the price, my only problem is the...
Nice cabinet for the price, my only problem is the magnetic latch won’t work properly.
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Response from Atlantic Product SupportOct 29, 2020
Thank you for purchasing the Atlantic Venus. Should you need a replacement for the magnetic latch please contact our Customer Service at (800) 747-2660 or e-mail at customer_relations@atlantic-inc.com. We will be happy to help in anyway we can. Kat, Atlantic Inc.
Verified Purchase
Oct 14, 2020
Everything I hope for! Took a bit of work...
Everything I hope for! Took a bit of work to put together, but it was worth it in the end.
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Response from Atlantic Product SupportOct 14, 2020
Thank you for purchasing the Atlantic Venus. Glad to hear you are happy with our product. Enjoy! Kat, Atlantic Inc.
Good packaging, it seems to be fine it's alot smaller...
Good packaging, it seems to be fine it's alot smaller then I thought but thats my fault for not looking at the measurements. Overall its a nice storage place for movies or books. The quality is good so far. Thank you
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Response from Atlantic Product SupportOct 8, 2020
Thank you for purchasing the Atlantic Venus. The dimensions for the Venus is located in images listed and also under product dimensions. Should you have any questions please contact our Customer Service at (800) 747-2660 or e-mail at customer_relations@atlantic-inc.com. Thank you, Kat, Atlantic-Inc.
Should be drill correct, had to redrill latch holes....
Should be drill correct, had to redrill latch holes.
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Response from Atlantic Product SupportSep 10, 2020
Thank you for purchasing the Atlantic Venus. Can you please email us some images at customer_relations@atlantic-inc.com of what your hole look like so we can look into improving this going forward. We look forward hearing from you. Thank you, Kat, Atlantic Inc.
Verified Purchase
Aug 27, 2020
It was way smaller than I expected....
It was way smaller than I expected.
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Response from Atlantic Product SupportAug 31, 2020
Thank you for purchasing the Atlantic Venus. The dimensions are listed in the product detail and in an image as well. We (Atlantic Inc.) strive for 100% customer satisfaction for all of our products. Should you have any further questions please contact our Customer Service at (800) 747-2660 or e-mail at customer_relations@atlantic-inc.com. We will be happy to help. Thank you, Kat, Atlantic Inc.
It’s very small. The advertising photo is misleading. I returned the product.
It’s very small. The advertising photo is misleading. I returned the product.
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Response from Atlantic Product SupportAug 21, 2020
As stated and listed image the dimensions for the Atlantic Venus is 15.37" x 8.25" x 34.63. We strive for 100% customer satisfaction, please contact our Customer Service at (800) 747-2660 or e-mail at customer_relations@atlantic-inc.com should you need to return. We will be happy to help. Thank you, Kat, Atlantic Inc.
I thought it was bigger its small to where i need another one
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Response from Atlantic Product SupportAug 5, 2020
As stated the Atlantic Venus assembled dimensions is 8.25" (D) x 15.38" (W) x 34.63" (H). Should you need help with purchasing another Venus you can contact Customer Service at (800) 747-2660 and leave a detail message or e-mail at customer_relations@atlantic-inc.com. We will be happy to help. Thank you, Kat, Atlantic Inc.
Verified Purchase
Jun 27, 2020
I assumed the cabinet was bigger than what it...
I assumed the cabinet was bigger than what it actually is
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Response from Atlantic Product SupportJun 29, 2020
Thank you for the feedback. As stated the Atlantic Venus dimensions is 8.25" (D) x 15.38" (W) x 34.63" (H). I hope this helps. Thank you, Kat, Atlantic Inc.
Some of the little wooden dowels broke in the box...
Some of the little wooden dowels broke in the box before I even opened it.
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Response from Atlantic Product SupportJun 23, 2020
Please contact our Customer Service at (800) 747-2660 and leave a detail message or e-mail at customer_relations@atlantic-inc. We would be happy to sent you replacement parts. Thank you, Kat, Atlantic Inc.