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Customer Reviews for American Standard Cadet 3-Flo Wise Round Toilet Bowl Only in. Bone

Internet #204309833

Model #3717D001.021

Store SKU #1000949351

  • Cadet 3 flushing system clears bowl quickly
  • FloWise technology conserves water
  • EverClean system inhibits mold and mildew

Customer Reviews

  • 4.2
    out of 106 reviews
  • 71% recommend this product
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Showing 1-30 of 106 reviews
25 days old toilet
I am 78 years old and have a disability. It has been only 25 days since I purchased the toilet; and it has been acting up. Every 30 minutes of ghost flushing; the water level drops 1/2 inches within hours and the water leaks into the toilet bowl. This is a new toilet! I am not happy with this product at all. Did anybody do quality checks on the parts? Tell me how do I solve this problem? Why does a new toilet have all these issues? Does anyone from the company really care about what their consumer think? I trusted the brand and thought this product was good. This will be the last purchase I will make from this company.
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Response from Consumer ConnectionsOct 26, 2021
Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. We will be happy to assist you in getting your issue resolved. Sincerely, your American Standard Consumer Connection Team
  • Verified Purchase
I special ordered the toilet and it took about 1 week to come in. It came packed in two boxes, an...
I special ordered the toilet and it took about 1 week to come in. It came packed in two boxes, and was easy to move. Installation was easy. Everything was pre-assembled, and ours did include a wax ring. This model does not include a toilet lid, as I wanted to use the one we had anyway. Our old toilet was 23 years old, the bone color on the new one was a perfect match. the flush is very powerful. The whole family is thrilled on how well it looks and works. We are looking to save a substantial dollar amount on the water and sanitation bills each month.
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  • Verified Purchase
  • Recommended
We replaced old toilet because tank bowl since new took forever to fill this one was a great repl...
We replaced old toilet because tank bowl since new took forever to fill this one was a great replacement and filled quickly.
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  • Verified Purchase
  • Recommended
It's a toilet. I ordered this bowl with a corner tank to save space in a small bathroom, worked g...
It's a toilet. I ordered this bowl with a corner tank to save space in a small bathroom, worked great.
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  • Verified Purchase
  • Recommended
1 found this review helpful
Great quality as you would expect with American Standard I needed to order bowl and tank separate...
Great quality as you would expect with American Standard I needed to order bowl and tank separately because I needed the American standard triangle tank but in my opinion you get what you pay for...spend the extra couple of dollars and save your self the headaches by buying a brand like American standard over less expensive options I Would buy again if I need to replace any other toilets in the house
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  • Verified Purchase
  • Recommended
1 found this review helpful
The first never made it to my home, broken in transit. I reordered to ship to store, arrived with flaw In porcelain, taking it back today, will see what happens with third one.
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Response from AmericanStandardFeb 28, 2024
Hello Dave,

Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard Cadet 3. I know that situation can be very frustrating. If you run into anymore troubles, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

Sincerely,

Nicole

Your American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
Works better then I expered. Flushes quickly with less water! Very Happy with my purchase
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Response from AmericanStandardAug 24, 2023
Hello ISAIAS,
Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new toilet bowl! This model comes with a limited lifetime warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
Sincerely,
Nicole
Your American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
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  • Verified Purchase
Porcelain Craft Project!
2 months and no toilet. The first bowl came via Fedex, and it was apparent without touching it that it was shattered. The bowl had zero packaging inside the box, just a porcelain fixture sliding around in a cardboard box. It was in pieces. I returned it, and HD offered to send another one. The 2nd bowl was delivered in the same shattered state, and HD brought it back with them. A month later, and still no third toilet. HD customer service noted that the warehouse would call me but haven't.
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Response from AmericanStandardBrandsJun 27, 2023
Hello Daniel,
Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. I know that situation can be very frustrating. Please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
Sincerely,
Nicole
Your American Standard Consumer Connection Team AmericanStandard
    Not right for me
    i purchased product a month ago amd I am unhappy with product. Im hoping to trade for better because I know American standard has quality products but this toilet is not right for me.
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    Response from Consumer ConnectionsJun 28, 2023
    Hello, Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. Please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET and Saturday, 10AM - 4PM ET. Sincerely, Your American Standard Consumer Connection Team
      disappointed in this toilet
      I rejected 2 of these toilets at store before I selected this one to install. Install was OK but toilet rocked on central area it wasn't the floor flange the toilet was not flat enough on the bottom. I already knew this at the store only one of the 3 toilets I looked at was flat on the bottom and it had glazing issues. I Had to shim the front and back. Biggest problem is the toilet doesn't flush well. I Have to hold down handle over a second to get a decent flush and sometimes it just doesn't send the waste down the trap without a second flushing. Tried adjusting the flapper to use more water but it seems to be locked on #3. Bought a new Amer Stand flapper and adjusted it to 4. Still have to hold down handle but maybe it will work consistently. We will see. I am disappointed in this toilet. This is the first toilet I've ever installed that didn't just work out of the box. And this is a name brand! It does look good in the bathroom though.
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      Response from Consumer ConnectionsMar 31, 2023
      Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. We will be happy to assist you in getting your issue resolved. Sincerely, your American Standard Consumer Connection Team
      • Verified Purchase
      Great Toilet
      I bought the first one six months ago and liked it so much I bought two more a month later. The units flush well and are fairly quiet. The installation was easy and I would buy more if I needed more.
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        • Recommended
        Great Value
        Very nice toilets. Quite a very efficient. We replaced two older ones that used 3.5 got. So looking forward to lower water and sewer bill. The ‘slow-close’ lid is a nice touch also.
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        • Verified Purchase
        American Standard = High Standards
        High-quality time-tested product and manufacturer. Installation instructions were clear and well illustrated. Some parts were missing in one of the packets so I called customer support who took care of verifying what parts I needed and shipped the missing parts to me quickly. Great overall experience!
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        • Verified Purchase
        Very easy to install. All parts included WITH Bowl...
        Very easy to install. All parts included WITH Bowl (not included in home Depot site
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        • Verified Purchase
        1 found this review helpful
        Super Toilet
        This is a great product. The height is just right. the flush is super.
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        • Verified Purchase
        Needed a ADA Certified Toilet
        Wife is happy with it, which makes me happy. The extra height helps her.
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        • Verified Purchase
        Very easy to assemble and install. Looks great.
        Received our Cadet 3 and installed it . Is Working great.
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        • Verified Purchase
        Cadet round bowl toilet
        It looks good and was easy to install. I needed a smaller toilet for a small bathroom and the size is perfect. The room looks larger without an elongated toilet taking up more space.
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        • Verified Purchase
        Greet toilet
        We’re really happy with this toilet! It had great flushing power, lower water usage, and a sleek design. I keep looking at it so glad we made the switch
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        • Verified Purchase
        Perfect choice
        Excellent choice in the height and it matched perfectly in our bathroom .
        by
        • Verified Purchase
        Cadet toilet
        Very competent installer. Toilet is very neat and nice looking. Hope to get many years of use with it.
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        • Verified Purchase
        Amazing low flush action!
        It's a great basic toilet! I'm amazed at how little water it utilizes per flush. We have always had American standard toilets and now gradually changing them to lower flush. Two more to go! Sadly the newest one arrived with a broken tank lid and toilet seat, but would attribute that to handling. we are awaiting replacement parts.
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        • Verified Purchase
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        • Verified Purchase
        Small but mighty
        Great size for a small bathroom. Plumber was able to install it in 30 minutes. Great flush power and water efficiency. Price was right too!
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        • Verified Purchase
        Nice toilet, but leaks
        Easy to install. I like the way it flushes. However we keep getting a leak from the tank. Its a very small leak, but a leak all the same and I am not going to be able to live with any type of leak on a brand new toilet. We believe it to to be a malfunction in the design of the tank as others have experienced this same issue (per youtube videos and blogs). I will be calling American Standard soon to see what can be done.
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        • Verified Purchase
        Right size great
        Easy installation and right size is an improvement
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        • Verified Purchase
        Cadet toilet
        Look into the elliptical version of the Cadet. It is a little bit bigger.
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        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
          A Great Addition
          Beautiful space saving design. The instructions were constructive and the installation a breeze...mainly because two family members did it but they did not complain about difficulty. We will be getting a second one for our other bathroom.
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          • Verified Purchase
          Showing 1-30 of 106 reviews

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